Bilingual Credit Administrator

Advantages
Hybrid Flexibility: Enjoy the best of both worlds with 3 days in-office and 2 days working from home.
Great Culture: Work with a supportive, collaborative, and professional team.
Weekly Pay: Standard through Randstad, including access to our benefits program.
Competitive Pay: $24.00 per hour.

Responsibilities
As a Bilingual Credit Administrator, your day-to-day will include:
- Conducting credit reference checks for new and reactivated customer accounts.
- Managing outbound daily reference calls in a professional manner.
- Providing bilingual (French/English) email support, including sending invoice copies and account statements.
- Reaching out to customers regarding pending orders due to outdated credit card information using approved scripts.
- Supporting English credit reference checks as workload permits.
- Accurately updating customer profiles, contact info, and account notes within internal systems.
- Maintaining the highest level of professionalism and confidentiality when handling sensitive customer and credit data.

Qualifications
- Full professional fluency in both French and English (written and verbal) is required.
- Previous experience in a dedicated customer service or call-center role. Experience in credit, billing, or accounts receivable (AR) is considered a strong asset.
- Proficiency with Microsoft Office (Outlook, Word, PowerPoint). Experience with ERP system, specifically Microsoft Dynamics 2012 (an asset)
- Excellent communication, organization, and multitasking abilities. You should be comfortable managing a high volume of daily outbound calls and emails.
- A reliable self-starter who works well independently but loves contributing to a team.

Summary
If you are ready to take on this exciting bilingual challenge and match the qualifications above, we want to hear from you!

How to apply:
1) Respond directly to this job posting by registering and applying to the posting directly at www.randstad.ca
2) Please also directly email: saudia.yusuf@randstad.ca with the title "Bilingual Credit Administrator"

Our services will never be at a cost to you. Registration with Randstad offers you the benefits of our industry knowledge and client database which spans many industries.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.