In the fast-moving world of e-commerce, a great experience is everything. We’re looking for a Bilingual Customer Relations Executive who is as passionate about people as they are about precision.
Working from our Mississauga office in a hybrid model, you’ll be the voice of our brand for our French and English-speaking clients. You won't just be "handling calls"—you’ll be a strategic partner in the logistics chain, ensuring every package represents a promise kept.
...
If you’re a detail-oriented communicator who thrives in a lively, collaborative environment, we’d love to meet you.
Advantages
A competitive salary of $42k – $50k (commensurate with your expertise).
Enjoy 3 weeks of vacation to recharge, plus Hybrid Flexibility after your first 3 months.
Comprehensive benefits kick in after 90 days, ensuring you’re covered.
We don't just hire; we train. Master everything from advanced CRM management to the inner workings of global logistics operations.
Based in the heart of Mississauga—the undisputed hub of Canadian shipping.
Responsibilities
Serve as the primary point of contact across phone and email, turning every inquiry into a positive experience.
Master the art of order management—tracking every shipment from the warehouse to the front door with precision.
Keep our digital brain sharp by logging interactions and maintaining a gold-standard database of client insights.
See a delay coming? You’re already on it. You’ll resolve shipping, billing, and availability hurdles before they become headaches.
Collaborate across departments to ensure the "engine" of our e-commerce machine runs smoothly.
Go beyond "support" to build genuine loyalty, turning one-time shippers into lifelong partners.
Qualifications
- Minimum of 1-2 years of experience in a customer service, client relations, or similar role.
- Hands-on experience with CRM software is an asset.
- Must be fluent in English and French both written and speaking.
- High school diploma or equivalent; a college diploma or university degree is an asset
Summary
If you're ready to take the next step in your career as a bilingual English/French customer service representative and become a vital part of a dynamic logistics and e-commerce operation, we encourage you to apply today. This is an exciting opportunity to showcase your skills and contribute to a company's success.
Please apply by…
Visiting www.randstad.ca and applying through the posting
We appreciate all applications; however, we will only be reaching out to those who meet the qualifications.
Please visit www.randstad.ca for all of the roles currently open at Randstad!
We look forward to hearing from you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
show more
In the fast-moving world of e-commerce, a great experience is everything. We’re looking for a Bilingual Customer Relations Executive who is as passionate about people as they are about precision.
Working from our Mississauga office in a hybrid model, you’ll be the voice of our brand for our French and English-speaking clients. You won't just be "handling calls"—you’ll be a strategic partner in the logistics chain, ensuring every package represents a promise kept.
If you’re a detail-oriented communicator who thrives in a lively, collaborative environment, we’d love to meet you.
Advantages
A competitive salary of $42k – $50k (commensurate with your expertise).
Enjoy 3 weeks of vacation to recharge, plus Hybrid Flexibility after your first 3 months.
Comprehensive benefits kick in after 90 days, ensuring you’re covered.
We don't just hire; we train. Master everything from advanced CRM management to the inner workings of global logistics operations.
Based in the heart of Mississauga—the undisputed hub of Canadian shipping.
Responsibilities
Serve as the primary point of contact across phone and email, turning every inquiry into a positive experience.
...
Master the art of order management—tracking every shipment from the warehouse to the front door with precision.
Keep our digital brain sharp by logging interactions and maintaining a gold-standard database of client insights.
See a delay coming? You’re already on it. You’ll resolve shipping, billing, and availability hurdles before they become headaches.
Collaborate across departments to ensure the "engine" of our e-commerce machine runs smoothly.
Go beyond "support" to build genuine loyalty, turning one-time shippers into lifelong partners.
Qualifications
- Minimum of 1-2 years of experience in a customer service, client relations, or similar role.
- Hands-on experience with CRM software is an asset.
- Must be fluent in English and French both written and speaking.
- High school diploma or equivalent; a college diploma or university degree is an asset
Summary
If you're ready to take the next step in your career as a bilingual English/French customer service representative and become a vital part of a dynamic logistics and e-commerce operation, we encourage you to apply today. This is an exciting opportunity to showcase your skills and contribute to a company's success.
Please apply by…
Visiting www.randstad.ca and applying through the posting
We appreciate all applications; however, we will only be reaching out to those who meet the qualifications.
Please visit www.randstad.ca for all of the roles currently open at Randstad!
We look forward to hearing from you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
show more
