Are you a Bilingual Service Representative looking to grow your career? Join one of Canada's fastest-growing call centers and use your skills to help customers with complex financial, HR, and health-related questions.
This is a full-time, long-term remote opportunity with a competitive pay rate of $21.00 per hour.
...
Please note that the hours of operation are Monday to Friday, from 7 am to 11 pm EST, so a flexible schedule is required.
Advantages
- This position offers a competitive hourly rate of $21.00 per hour.
- Enjoy the stability of a full-time, long-term opportunity with the flexibility of a fully remote position.
- Be part of a dynamic and expanding team at one of the fastest-growing call centers in Canada.
- Professional growth with ongoing coaching and a path for career progression.
- Your hard work will be recognized with performance rewards and recognition program.
- Join a great company culture that prioritizes a healthy work-life balance.
Responsibilities
- Handle a high volume of inbound customer calls.
- Answer questions and provide education on a variety of topics, including HR, financial matters, healthcare benefits, retirement plans, payroll, and leaves of absence.
- Process transactions such as health enrollments and updates to tax and direct deposit information.
- Use your computer navigation skills to efficiently work across multiple systems and tools.
- Create and update customer files in the database and communicate with third parties to assist with customer inquiries.
Qualifications
- A minimum of 2 to 4 years of experience in a customer service role.
- Excellent communication skills in both English and French.
- Strong computer and system navigation abilities.
- The flexibility and adaptability to thrive in a fast-paced, constantly changing environment.
- Dependability and a strong work ethic.
- Previous experience in the HR, Financial, or Healthcare industry is a plus.
Summary
How to Apply
If this seems like a good opportunity for you, please apply online at www.randstad.ca
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Are you a Bilingual Service Representative looking to grow your career? Join one of Canada's fastest-growing call centers and use your skills to help customers with complex financial, HR, and health-related questions.
This is a full-time, long-term remote opportunity with a competitive pay rate of $21.00 per hour.
Please note that the hours of operation are Monday to Friday, from 7 am to 11 pm EST, so a flexible schedule is required.
Advantages
- This position offers a competitive hourly rate of $21.00 per hour.
- Enjoy the stability of a full-time, long-term opportunity with the flexibility of a fully remote position.
- Be part of a dynamic and expanding team at one of the fastest-growing call centers in Canada.
- Professional growth with ongoing coaching and a path for career progression.
- Your hard work will be recognized with performance rewards and recognition program.
- Join a great company culture that prioritizes a healthy work-life balance.
Responsibilities
- Handle a high volume of inbound customer calls.
- Answer questions and provide education on a variety of topics, including HR, financial matters, healthcare benefits, retirement plans, payroll, and leaves of absence.
...
- Process transactions such as health enrollments and updates to tax and direct deposit information.
- Use your computer navigation skills to efficiently work across multiple systems and tools.
- Create and update customer files in the database and communicate with third parties to assist with customer inquiries.
Qualifications
- A minimum of 2 to 4 years of experience in a customer service role.
- Excellent communication skills in both English and French.
- Strong computer and system navigation abilities.
- The flexibility and adaptability to thrive in a fast-paced, constantly changing environment.
- Dependability and a strong work ethic.
- Previous experience in the HR, Financial, or Healthcare industry is a plus.
Summary
How to Apply
If this seems like a good opportunity for you, please apply online at www.randstad.ca
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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