Are you a highly organized, professional, and friendly individual with a knack for solving problems? Are you fluent in both English and French? Do you consider yourself a team player who is willing to help out wherever needed? If so, we might have the perfect opportunity for you!
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We are looking for a dedicated and responsible professional who is bilingual in English and French to be the first point of contact for customers in the manufacturing and distribution industry in Mississauga. You will play a key role in building and maintaining strong relationships by providing exceptional service, managing inquiries, and ensuring a smooth customer experience from start to finish. You would be part of a small team which prides itself on delivering the highest level of customer service.
Advantages
- Full time, permanent position
- Competitive salary of $55,000 to $65,000, based on experience
- No weekends (M-F 8:30-5 on-site)
- Comprehensive benefits package
- Two weeks of vacation to start
- Free parking on site
- Full training provided to ensure you are confident and successful in your role
- A supportive and collaborative work environment where your contributions are valued
Responsibilities
- Handling a high volume of customer inquiries via phone and email with a professional and friendly demeanor
- Utilizing your problem-solving skills to resolve customer issues and concerns efficiently and effectively
- Maintaining excellent attention to detail when processing orders, tracking shipments, and updating customer information in our systems
- Collaborating with Sales, Shipping and Accounting to ensure customer needs are met in a timely manner
- Assisting with creating shipping labels and customs paperwork and daily inventory management
Qualifications
- Bilingual proficiency in English and French both written and oral is mandatory
- Must be able to travel to Mississauga 5 days a week
- Proven experience in a customer service or a similar client-facing role
- Proficiency in SAP/CRM systems is an asset
- Exceptional verbal and written communication skills with a strong command of professional phone and email etiquette
- The ability to multitask and manage time effectively in a fast-paced environment
- Inside sales experience is an asset
- A friendly, approachable, and team-oriented attitude
Summary
Please apply by…
Visit www.randstad.ca and apply through the posting
We appreciate all applications; however, we will only be reaching out to those who meet the qualifications.
We look forward to hearing from you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Are you a highly organized, professional, and friendly individual with a knack for solving problems? Are you fluent in both English and French? Do you consider yourself a team player who is willing to help out wherever needed? If so, we might have the perfect opportunity for you!
We are looking for a dedicated and responsible professional who is bilingual in English and French to be the first point of contact for customers in the manufacturing and distribution industry in Mississauga. You will play a key role in building and maintaining strong relationships by providing exceptional service, managing inquiries, and ensuring a smooth customer experience from start to finish. You would be part of a small team which prides itself on delivering the highest level of customer service.
Advantages
- Full time, permanent position
- Competitive salary of $55,000 to $65,000, based on experience
- No weekends (M-F 8:30-5 on-site)
- Comprehensive benefits package
- Two weeks of vacation to start
- Free parking on site
- Full training provided to ensure you are confident and successful in your role
- A supportive and collaborative work environment where your contributions are valued
...
Responsibilities
- Handling a high volume of customer inquiries via phone and email with a professional and friendly demeanor
- Utilizing your problem-solving skills to resolve customer issues and concerns efficiently and effectively
- Maintaining excellent attention to detail when processing orders, tracking shipments, and updating customer information in our systems
- Collaborating with Sales, Shipping and Accounting to ensure customer needs are met in a timely manner
- Assisting with creating shipping labels and customs paperwork and daily inventory management
Qualifications
- Bilingual proficiency in English and French both written and oral is mandatory
- Must be able to travel to Mississauga 5 days a week
- Proven experience in a customer service or a similar client-facing role
- Proficiency in SAP/CRM systems is an asset
- Exceptional verbal and written communication skills with a strong command of professional phone and email etiquette
- The ability to multitask and manage time effectively in a fast-paced environment
- Inside sales experience is an asset
- A friendly, approachable, and team-oriented attitude
Summary
Please apply by…
Visit www.randstad.ca and apply through the posting
We appreciate all applications; however, we will only be reaching out to those who meet the qualifications.
We look forward to hearing from you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
