We are actively seeking a motivated and customer-oriented Customer Support Associate to join our client's team in Mississauga. This role is ideal for a proactive individual who excels at providing exceptional support and thrives in a fast-paced environment. ]The client is known for its "work hard, play hard" culture and is looking for a positive, energetic, and adaptable team member. If you have a passion for providing excellent customer service and are eager to contribute to a collaborative and growing team, we encourage you to apply!
...
Advantages
-Permanent Position
-Monday to Friday
-8am-5pm
-Benefits
-Great office culture
-1 hour lunch
-Hybrid office Environment
-Bonus pay opportunities
Responsibilities
-Represent the company as the first point of contact for customers.
-Handle incoming requests via multiple communication channels (i.e., emails, telephone) from customers and colleagues.
-Confirm customer order details and resolve queries via email or telephone.
-Order processing
-Quota on Processing
-Support the Sales Team
-Accurately maintain customer information
-Communicate with other departments to share relevant information.
-Manage confidential data and information.
-Project based activities to improve department.
-Meet daily KPI results.
-Assist with other responsibilities as needed.
Qualifications
-A college or bachelor's degree.
-Excellent verbal and written communication skills.
-Ability to work independently and as a team player.
-Can adapt well to change and is driven to perform at a high level.
-Detail-oriented individual that is target focused.
-Ability to work in a face paced environment and work well under pressure.
-PC proficiency
-Microsoft Office and typing skills.
-Bilingual (French/English) would be an asset.
Summary
If you're passionate about customer service, are bilingual in English and French, and ready to make a meaningful impact in the medical industry, we want to hear from you! Apply today and join a team that values innovation, care, and collaboration.
Please note that we appreciate ALL submissions, but only those who are qualified for the position and have relevant experiences may be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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We are actively seeking a motivated and customer-oriented Customer Support Associate to join our client's team in Mississauga. This role is ideal for a proactive individual who excels at providing exceptional support and thrives in a fast-paced environment. ]The client is known for its "work hard, play hard" culture and is looking for a positive, energetic, and adaptable team member. If you have a passion for providing excellent customer service and are eager to contribute to a collaborative and growing team, we encourage you to apply!
Advantages
-Permanent Position
-Monday to Friday
-8am-5pm
-Benefits
-Great office culture
-1 hour lunch
-Hybrid office Environment
-Bonus pay opportunities
Responsibilities
-Represent the company as the first point of contact for customers.
-Handle incoming requests via multiple communication channels (i.e., emails, telephone) from customers and colleagues.
-Confirm customer order details and resolve queries via email or telephone.
-Order processing
-Quota on Processing
-Support the Sales Team
-Accurately maintain customer information
...
-Communicate with other departments to share relevant information.
-Manage confidential data and information.
-Project based activities to improve department.
-Meet daily KPI results.
-Assist with other responsibilities as needed.
Qualifications
-A college or bachelor's degree.
-Excellent verbal and written communication skills.
-Ability to work independently and as a team player.
-Can adapt well to change and is driven to perform at a high level.
-Detail-oriented individual that is target focused.
-Ability to work in a face paced environment and work well under pressure.
-PC proficiency
-Microsoft Office and typing skills.
-Bilingual (French/English) would be an asset.
Summary
If you're passionate about customer service, are bilingual in English and French, and ready to make a meaningful impact in the medical industry, we want to hear from you! Apply today and join a team that values innovation, care, and collaboration.
Please note that we appreciate ALL submissions, but only those who are qualified for the position and have relevant experiences may be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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