Bilingual (FR/EN) Customer Service Representative
We are hiring Customer Service Representative for a well know pharmaceutical company in Oakville. This position involves working in a dynamic, fast-paced, high-energy inbound call center, and rewarding team environment focused on delivering a better customer experience. You will be responsible for ensuring each transaction is processed within customer specifications for company guidelines. The ideal candidate must be eager to learn, be respectful, honest & humble, and embrace challenges.
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Type: Temp to perm
Hours: Full-time Monday to Friday 9:30-6:00pm
Salary: $24/hr
Location: Oakville (QEW & 403)
Hybrid - Monday's, Thursday's and Friday's Work from Home - Tuesday's and Wednesday's in office
Industry: Pharmaceutical
If you see yourself in this role and want to learn more about this opportunity then please apply to this job posting and reach out directly to patricia.van@randstad.ca with your most updated resume, the job posting’s reference number, and a brief synopsis of why you feel you would be a great fit for the role or apply directly on the Randstad website using your MyRandstad profile.
Advantages
-Great Oakville location
-6 month contract with the possibility to become permanent
- $24/hour
-Monday to Friday, 9:30 am to 6:00 pm
-Equipment provided
-Training provided (first 10 days 8:30am-5pm)
-Weekly pay
-Hybrid work schedule (Monday's, Thursday's and Friday's Work from Home - Tuesday's and Wednesday's in office)
Responsibilities
-Resolve critical business issues and solve situations related to orders, shipments, or other customer-related matters.
-Handle order placement, order status, and customer complaint issues.
-Deliver work that is well-executed, accurate, and attentive to detail.
-Use SAP and other Customer Service applications to access customer information, policies, and procedures.
-Interact with peers, supervisors, and managers to assist with orders and information.
-Provide outstanding customer service and ensure quick response times of under 24 hours.
Qualifications
-Fluent in French (reading, writing, and speaking)
-1+ years of experience in a call center or customer service office environment
-Experience with SAP is MUST
-Strong attention to detail and problem-solving skills
-Excellent communication skills (written and verbal)
-Ability to multitask effectively
Summary
If you see yourself in this role and want to learn more about this opportunity then please apply to this job posting and reach out directly to patricia.van@randstad.ca with your most updated resume, the job posting’s reference number, and a brief synopsis of why you feel you would be a great fit for the role or apply directly on the Randstad website using your MyRandstad profile.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
show more
Bilingual (FR/EN) Customer Service Representative
We are hiring Customer Service Representative for a well know pharmaceutical company in Oakville. This position involves working in a dynamic, fast-paced, high-energy inbound call center, and rewarding team environment focused on delivering a better customer experience. You will be responsible for ensuring each transaction is processed within customer specifications for company guidelines. The ideal candidate must be eager to learn, be respectful, honest & humble, and embrace challenges.
Type: Temp to perm
Hours: Full-time Monday to Friday 9:30-6:00pm
Salary: $24/hr
Location: Oakville (QEW & 403)
Hybrid - Monday's, Thursday's and Friday's Work from Home - Tuesday's and Wednesday's in office
Industry: Pharmaceutical
If you see yourself in this role and want to learn more about this opportunity then please apply to this job posting and reach out directly to patricia.van@randstad.ca with your most updated resume, the job posting’s reference number, and a brief synopsis of why you feel you would be a great fit for the role or apply directly on the Randstad website using your MyRandstad profile.
...
Advantages
-Great Oakville location
-6 month contract with the possibility to become permanent
- $24/hour
-Monday to Friday, 9:30 am to 6:00 pm
-Equipment provided
-Training provided (first 10 days 8:30am-5pm)
-Weekly pay
-Hybrid work schedule (Monday's, Thursday's and Friday's Work from Home - Tuesday's and Wednesday's in office)
Responsibilities
-Resolve critical business issues and solve situations related to orders, shipments, or other customer-related matters.
-Handle order placement, order status, and customer complaint issues.
-Deliver work that is well-executed, accurate, and attentive to detail.
-Use SAP and other Customer Service applications to access customer information, policies, and procedures.
-Interact with peers, supervisors, and managers to assist with orders and information.
-Provide outstanding customer service and ensure quick response times of under 24 hours.
Qualifications
-Fluent in French (reading, writing, and speaking)
-1+ years of experience in a call center or customer service office environment
-Experience with SAP is MUST
-Strong attention to detail and problem-solving skills
-Excellent communication skills (written and verbal)
-Ability to multitask effectively
Summary
If you see yourself in this role and want to learn more about this opportunity then please apply to this job posting and reach out directly to patricia.van@randstad.ca with your most updated resume, the job posting’s reference number, and a brief synopsis of why you feel you would be a great fit for the role or apply directly on the Randstad website using your MyRandstad profile.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
show more
