Bilingual French Telemarketer - Markham Onsite

As a Bilingual Customer Service Representative within the customer care job category, you will be the voice of our client, conducting outbound outreach to accelerate sales pipelines and identify potential clientele for upcoming events. This role is ideal for individuals with a background in telemarketing or sales-driven customer support who are looking to leverage their French language skills to make a tangible impact. You will work within a supportive, "all hands on deck" environment where your contributions directly support the success of a premier industry tradeshow.

Location - Onsite in Markham
Type:2 month contract until May 7th
Start: ASAP
Pay: $25-30/hour
Part time Shifts: A consistent part time schedule of Tuesday, Wednesday, and Thursday in-office (8-5 or 9-6).


Advantages
Joining this team as a Bilingual Customer Service Representative offers several professional benefits:
• Dynamic Work Environment: Work in a kind, caring, and highly collaborative office atmosphere in Markham.
• Professional Growth: Gain experience in the customer care sector with future opportunities to re-engage for upcoming events.
• Equipment Provided: Access to a company laptop and cellphone for all work-related tasks.
• A consistent part time schedule of Tuesday, Wednesday, and Thursday in-office (8-5 or 9-6).
• Networking: Interact with manufacturing industry leaders and internal specialized sales and marketing teams.
• Comprehensive Training: Direct shadowing and B2B training provided to ensure your success in the role.

Responsibilities
As a Bilingual Customer Service Representative, your daily tasks will revolve around high-impact outreach and lead qualification:
• Conduct outbound calls to potential clients specifically within the Quebec and Ontario market.
• Qualify leads and book strategic meetings for Sales Managers to help accelerate the pipeline ahead of key sales cycles.
• Utilize Salesforce, Microsoft Teams, and potentially Excel to document interactions and manage outreach lists.
• Showcase manufacturing technologies to organizations, connecting them with internal sales teams.
• Participate in initial training and B2B shadowing to fully understand the technology and target clientele.
• Maintain a high volume of calls while ensuring professional and empathetic communication in both English and French.
• Collaborate closely with the Marketing and Sales departments in a team-oriented, "all hands on deck" atmosphere.
• Perform all other related administrative tasks to support the event marketing cycle.

Qualifications
The successful Bilingual Customer Service Representative will possess the following core competencies:
• Bilingual Fluency: Exceptional verbal and written communication skills in both English and French
• Outreach Expertise: Proven experience in telemarketing, outbound sales, or lead generation.
• Technical Proficiency: Comfort using CRM tools like Salesforce and the Microsoft Office Suite (Teams, Excel).
• B2B Communication: Ability to professionally interact with manufacturing organizations and high-level stakeholders.
• Results-Oriented: A sales-driven mindset with the ability to meet meeting-booking targets and qualify leads effectively.
• Collaboration: Strong interpersonal skills and the ability to work effectively within a close-knit team
• Adaptability: Capable of handling a fast-paced environment with a focus on an upcoming deadline.

Summary
At Randstad, we are more than just a recruitment company; we are your partner in career success. Our recruiters are experts in the customer care and sales fields, dedicated to finding the right fit for your unique skills and ambitions. If you are ready to bring your bilingual talents to a team that values collaboration and results, we invite you to apply today.

If this Bilingual Customer Service Representative position isn't the perfect fit, apply to this posting and / or reach out to andrea.francis@randstad.ca with your resume and the subject line Bilingual CSR - Markham

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.