Bilingual Nurse Case Manager - RN

This role is based in Toronto and follows a hybrid work model, offering a combination of in-office collaboration and remote flexibility. We are seeking a Registered Nurse who is available for full-tme hours, is fully bilingual in English and French, and brings experience in managed care or acute care environments.

Advantages
Bilingual Nurse Case Manager - Downtown Toronto, Hybrid - Healthcare

Join a global organization with a growing Canadian footprint

Hybrid working environment (Toronto-based)

Work with diverse cases, including international medical situations

Collaborative, supportive clinical and operations teams

Opportunity to apply your clinical expertise beyond traditional hospital settings

Involvement in repatriation and medical evacuation coordination

Responsibilities
Bilingual Nurse Case Manager - Downtown Toronto, Hybrid - Healthcare

Conduct clinical assessments using real-time and historical medical data

Manage care coordination and ensure services align with clinical criteria and policy coverage

Perform utilization review (UR) and utilization management (UM) functions

Support hospital admission reviews, determining medical necessity and appropriate length of stay

Develop and oversee patient treatment plans in consultation with healthcare providers

Coordinate second opinions, diagnostic testing, transfers, and discharges as required

Manage the full scope of medical repatriation or evacuation planning and execution

Escalate complex or non-standard cases to the supervising physician or medical director

Document all case information in the case management system accurately and in real time

Maintain clear, professional communication with providers, internal teams, and clients

Participate in quality assurance initiatives, internal training, and team meetings

Qualifications
Bilingual Nurse Case Manager - Downtown Toronto, Hybrid - Healthcare

Registered Nurse with a Bachelor of Science in Nursing (BScN)

Active, unrestricted license with the College of Nurses of Ontario (CNO)

Minimum 4 years of experience in managed care or acute care (ER, ICU, CCU, etc.)

Fluency in English and French is required

Strong interpersonal and communication skills

Moderate proficiency in digital tools and case management systems

Highly organized, with the ability to manage multiple cases simultaneously

Ability to work independently and within a team-based environment

Experience in culturally diverse or international settings is an asset

Comfortable supporting non-clinical team members with clinical knowledge and training

Summary
Bilingual Nurse Case Manager - Downtown Toronto, Hybrid - Healthcare

Qualified, available and interested candidates are encouraged to click "apply" on this page and submit an application via Randstad Canada's confidential career portal. If you prefer, you may also use this short application to get in touch with us (please ensure you highlight your relevant experience and ideally attach a resume, please): https://forms.gle/FQVNXEx8Dk4a8nP49

About Randstad Healthcare – Your Partner in Career Growth

Randstad Canada's Healthcare Division specializes in permanent and long-term direct-hire contract placements across a variety of healthcare sectors in major centres throughout Canada. We are committed to connecting qualified healthcare professionals with roles that align with their skills and career goals.

No Cost to Job Seekers

There is no cost for job seekers to use our services. We are engaged by healthcare employers to support their hiring efforts, and our involvement does not affect your compensation in any way. All inquiries and conversations are handled confidentially, and your information is only shared with your explicit permission.

How We Support the Hiring Process

When you express interest in an opportunity with Randstad Healthcare, and if your background aligns with our client's current needs, our team may reach out to begin the selection process. Here’s what that process typically involves:

✔ Initial Contact – No resume is required to begin but is encouraged, as understanding your background helps us help you. Apply to this advertisement so we have your info.

✔ Introductory Chat – If your profile is a potential fit, you may be contacted by our team for a 10–15-minute informal conversation to explore alignment with the role.

✔ Assessment & Presentation – For strong matches, we’ll conduct a more in-depth assessment and may present your profile to the client’s hiring team.

✔ Interview Coordination – If selected to move forward, we’ll coordinate interviews and help you prepare.

✔ Offer & Onboarding Support – If offered the role, you’ll be employed directly by our client (temporary support staff may be directly employed by Randstad Canada). We assist with coordination and background checks, and ensure you’re prepared for your first day.

Not Sure Yet? That’s Okay. We’re happy to answer your questions and provide guidance—even if you’re still exploring your options.

Ready to Apply or Refer a Friend?

If you’re qualified and interested, click “apply” to submit your profile through Randstad Canada's confidential career portal.

Know someone who might be a great fit? Refer them through our referral program and you could qualify for a $250 bonus once they complete four weeks in any of our positions. Submit a Referral using this form: https://forms.gle/nDoJwTCPADsdxe5MA

Thank you for your interest in Randstad Healthcare. Please note that only candidates whose profiles align with our client’s immediate or typical hiring needs may be contacted for further steps in the process. Thank you for your interest in this opportunity, and for taking the time to learn about Randstad Healthcare's professional recruitment services! We look forward to reviewing your application.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.