Bilingual Trade Services Administrator

In this finance & accounting role, you will be responsible for ensuring daily settlement totals match central depositories and maintaining rigorous regulatory standards. The Bilingual Trade Services Administrator must be a master of execution, ensuring that all financial transactions are completed within specified SLAs. Whether you are based in Vancouver or Toronto, this position offers the chance to work within a dynamic "one-team" culture that values innovation and partnership. Please note that for candidates in Vancouver, this role requires working on EST hours to align with national market operations.

Bilingualism Requirements:
As this is a national role supporting clients and partners across Canada, the Bilingual Trade Services Administrator must be fully fluent in both English and French. You will be required to communicate with [clients/partners/employees] who are located outside of your home province on a daily and regular basis. Professional proficiency in both languages is essential for resolving trade rejections and providing high-level support to credit unions and internal departments.

Advantages
• Competitive compensation package with an expected salary range of $46,000 - $55,000 CAD.
• Excellent health, dental, and insurance benefits tailored to diverse employee needs.
• Generous vacation time and fitness benefits to support work-life balance.
• Matching contributions to a retirement program to help secure your future.
• Access to continuous learning and development through an education assistance program.
• Regular social events designed to foster teamwork and a positive corporate culture.
• The opportunity to work with a leader in wealth management with over $145 billion in assets.

Responsibilities
• Ensure daily settlement totals for mutual funds and GICs match the central depository records.
• Maintain daily settlement reports and request money movement for transaction settlements.
• Monitor rejections for trades and transactions, identifying issues and performing system corrections.
• Advise Credit Union partners on required corrections to ensure seamless transaction flows.
• Process GIC purchases, settlements, reconciliations, and maturities with high accuracy.
• Process Pool fund trades and settlements within strictly defined Service Level Agreements (SLAs).
• Review and complete both financial and non-financial adjustments for client accounts.
• Communicate with Mutual Fund Companies via Letter of Indemnity, email, or phone to resolve discrepancies.
• Respond to queries and faxes from Fund Companies, Credit Unions, and internal departments in a timely manner.
• Support external and internal partners by recommending efficient processing methods for issue resolution.

Qualifications
Requirements:
• Fully bilingual (written and spoken) in English and French is mandatory.
• Minimum of 1 year of experience within the Operations team of a Financial Services firm.
• Post-secondary education in finance, business administration, or a related field is highly preferred.
• Successful completion of the Canadian Securities Course (CSC) or IFIC Operations course is a strong asset.
• Ability to work independently while adhering to company and regulatory standards.
• Flexibility to work EST hours (for Vancouver-based candidates).
• Self-motivated and results-driven with a proven ability to work well under pressure.

Skills:
• Expert-level attention to detail and accuracy in data entry and financial reconciliation.
• Strong organizational and time management skills to meet strict daily financial deadlines.
• Proven decision-making and prioritizing skills in a fast-paced environment.
• Excellent interpersonal skills with the ability to build relationships across various management levels.
• Proficient in using Dataphile, Fundserv, and Capital Markets platforms.
• Advanced knowledge of Microsoft Office, specifically intermediate to advanced Excel.
• Creative problem-solving skills with an adaptable approach to changing regulatory requirements.
• Strong customer service orientation with a "client-first" mindset.



Summary
We are your partner for talent, helping you build a successful career that offers fulfillment. Our expert recruiters are ready to help you take the next step in finance & accounting.

If this Bilingual Trade Services Administrator position isn't the perfect fit, reach out to us to explore other exciting career opportunities today!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.