Client Relationship Manager

Our client, a cornerstone of the Canadian financial sector, is expanding its footprint in the West. They are looking for a high-performing professional who can balance technical mastery with human-centric service. If you are ready to be the bridge between strategic plan design and exceptional client experience, this mission is for you.

Location: Vancouver, BC or Calgary, AB (Hybrid potential).
Sector: A leader in the Canadian Financial & Cooperative sector.
Schedule: Full-time, standard business hours.
Salary Range: Based on experience and location $85,000 – $145,000

Advantages
Why Join This Team?

Regional Growth: Be part of a strategic push to expand service excellence across Western Canada, giving you high visibility within the organization.

Meaningful Impact: Help businesses implement retirement frameworks that directly improve the well-being and retention of their employees.

A Culture of Care: Work in a modern, inclusive environment where being "people-focused" isn't just a buzzword, it's the core of every interaction.

Responsibilities
Master of Client Relations

-Maintain and evolve a portfolio of business relationships in Western Canada, ensuring their retirement plans remain competitive and compliant.
-Act as the primary advocate and "voice of the client," translating their feedback into internal service improvements.

Strategic Advisor

-Analyze client needs to design and implement tailored GRS solutions that align with their long-term organizational goals.
-Participate in high-level presentations and "short-list" meetings to showcase the firm’s unique value proposition.

Collaborative Partner

-Work closely with colleagues in Group Benefits and Insurance to identify joint opportunities for holistic client support.
-Contribute to internal projects that leverage your deep knowledge of the retirement savings sector.

Qualifications
What You Bring

Significant experience in the Canadian Group Retirement Savings (GRS) market.
Deep technical knowledge of retirement products and the ability to navigate local hiring market nuances in Alberta and British Columbia.
A polished, professional presence with the ability to lead complex negotiations and presentations in English.
Completion of (or progress toward) relevant industry designations is considered a strong asset.
Proficiency in MS Office Suite (Word, Excel, PowerPoint) and modern CRM tools.

Summary
Ready to Apply?

If you are a relationship builder looking to make a lasting impact in the GRS space, let's talk.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.