Our client in the west end of Ottawa is seeking a customer-service oriented Collections Clerk to support their team on a 3 month contract, with a possibility of extension. They will be responsible for recovering outstanding debts, managing overdue accounts, and negotiating payment plans with businesses.
Advantages
Free Parking
...
job details
summary
- Kanata, Ontario
- $20.00 - $25.00 per hour
- Contract
- sectorFinance and Accounting
- reference number5X441DHSTFEN
job details
Easy Transit Access
Training Provided
Competitive Hourly Rate
Responsibilities
The Collections Clerk will be expected to:
Perform basic collections activities, including contacting customers regarding outstanding balances.
Make and receive collection calls and emails professionally.
Screen incoming calls and action requests appropriately, ensuring timely resolution or escalation when required.
Handle low-level ticket fulfillment (Tier 1 support) and escalate issues when necessary.
Maintain accurate records of customer communications and account activity.
Qualifications
The Collections Clerk will ideally have:
Excellent written and verbal communication skills.
French is an asset, but not required
Strong customer service and organizational skills.
Basic computer skills and experience with ticketing and Gmail
Summary
If you or someone you know is interested/a fit for this fantastic role, send me an email at supreet.jaiswal@randstad.ca
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
show moreTraining Provided
Competitive Hourly Rate
Responsibilities
The Collections Clerk will be expected to:
Perform basic collections activities, including contacting customers regarding outstanding balances.
Make and receive collection calls and emails professionally.
Screen incoming calls and action requests appropriately, ensuring timely resolution or escalation when required.
Handle low-level ticket fulfillment (Tier 1 support) and escalate issues when necessary.
Maintain accurate records of customer communications and account activity.
Qualifications
The Collections Clerk will ideally have:
Excellent written and verbal communication skills.
French is an asset, but not required
Strong customer service and organizational skills.
Basic computer skills and experience with ticketing and Gmail
Summary
If you or someone you know is interested/a fit for this fantastic role, send me an email at supreet.jaiswal@randstad.ca
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
Our client in the west end of Ottawa is seeking a customer-service oriented Collections Clerk to support their team on a 3 month contract, with a possibility of extension. They will be responsible for recovering outstanding debts, managing overdue accounts, and negotiating payment plans with businesses.
Advantages
Free Parking
Easy Transit Access
Training Provided
Competitive Hourly Rate
Responsibilities
The Collections Clerk will be expected to:
Perform basic collections activities, including contacting customers regarding outstanding balances.
Make and receive collection calls and emails professionally.
Screen incoming calls and action requests appropriately, ensuring timely resolution or escalation when required.
Handle low-level ticket fulfillment (Tier 1 support) and escalate issues when necessary.
Maintain accurate records of customer communications and account activity.
Qualifications
The Collections Clerk will ideally have:
Excellent written and verbal communication skills.
French is an asset, but not required
Strong customer service and organizational skills.
Basic computer skills and experience with ticketing and Gmail ...
Advantages
Free Parking
Easy Transit Access
Training Provided
Competitive Hourly Rate
Responsibilities
The Collections Clerk will be expected to:
Perform basic collections activities, including contacting customers regarding outstanding balances.
Make and receive collection calls and emails professionally.
Screen incoming calls and action requests appropriately, ensuring timely resolution or escalation when required.
Handle low-level ticket fulfillment (Tier 1 support) and escalate issues when necessary.
Maintain accurate records of customer communications and account activity.
Qualifications
The Collections Clerk will ideally have:
Excellent written and verbal communication skills.
French is an asset, but not required
Strong customer service and organizational skills.
Basic computer skills and experience with ticketing and Gmail ...
Summary
If you or someone you know is interested/a fit for this fantastic role, send me an email at supreet.jaiswal@randstad.ca
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
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