Randstad has partnered with a recognized organization in the industrial equipment industry, looking for a detail-oriented and customer-focused Collections Specialist to join their team, located in Mississauga, Ontario. If you're experience in B2B collections and are looking for a new challenge, this could be the perfect opportunity for you.
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Advantages
Udemy – unlimited free access to Udemy online courses through Randstad
Competitive salary and comprehensive compensation package
Full medical, dental, and vision benefits, including life, disability, and more
Tuition reimbursement for courses or programs of your choice
Employer-sponsored pension plan
Strong focus on career growth with opportunities for internal advancement
Ongoing support for professional development and skill-building
Responsibilities
Manage a portfolio of customer accounts, ensuring consistent follow-up and resolution of outstanding balances
Conduct outbound collection calls and send follow-up emails to secure payment arrangements
Review and approve customer orders in line with credit terms and account status
Handle customer inquiries and provide account summaries, reconciliations, and documentation as needed
Collaborate with internal departments, including sales and operations, to resolve account or payment-related issues
Recommend appropriate next steps for unresolved accounts, including potential credit holds or escalations
Maintain accurate documentation of all communications and collection activities
Contribute to departmental reporting and support ad hoc projects as assigned by the supervisor
Qualifications
Completion of a post-secondary program in Accounting, Finance, or Business Administration
3+ years of experience working in a collections environment
Strong working knowledge of Microsoft Office Suite, especially Excel, Word, and Outlook
Previous experience using accounting systems and navigating vendor platforms
French language skills are considered an asset, but not required
Summary
Are you a Collections Specialist with experience supporting both early and late-stage accounts? Are you looking for your next exciting opportunity? If this sounds like you, let's talk! Apply directly or send your resume to noah.smith@randstad.ca
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Randstad has partnered with a recognized organization in the industrial equipment industry, looking for a detail-oriented and customer-focused Collections Specialist to join their team, located in Mississauga, Ontario. If you're experience in B2B collections and are looking for a new challenge, this could be the perfect opportunity for you.
Advantages
Udemy – unlimited free access to Udemy online courses through Randstad
Competitive salary and comprehensive compensation package
Full medical, dental, and vision benefits, including life, disability, and more
Tuition reimbursement for courses or programs of your choice
Employer-sponsored pension plan
Strong focus on career growth with opportunities for internal advancement
Ongoing support for professional development and skill-building
Responsibilities
Manage a portfolio of customer accounts, ensuring consistent follow-up and resolution of outstanding balances
Conduct outbound collection calls and send follow-up emails to secure payment arrangements
Review and approve customer orders in line with credit terms and account status
...
Handle customer inquiries and provide account summaries, reconciliations, and documentation as needed
Collaborate with internal departments, including sales and operations, to resolve account or payment-related issues
Recommend appropriate next steps for unresolved accounts, including potential credit holds or escalations
Maintain accurate documentation of all communications and collection activities
Contribute to departmental reporting and support ad hoc projects as assigned by the supervisor
Qualifications
Completion of a post-secondary program in Accounting, Finance, or Business Administration
3+ years of experience working in a collections environment
Strong working knowledge of Microsoft Office Suite, especially Excel, Word, and Outlook
Previous experience using accounting systems and navigating vendor platforms
French language skills are considered an asset, but not required
Summary
Are you a Collections Specialist with experience supporting both early and late-stage accounts? Are you looking for your next exciting opportunity? If this sounds like you, let's talk! Apply directly or send your resume to noah.smith@randstad.ca
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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