Content Editor

evelop innovative, human-centric content that ensures a consistent and trustworthy brand personality, delivering a best-in-class user experience. This role requires leveraging strategic insights, business goals, and a deep understanding of user needs to drive site-wide enhancements. You will be a key contributor to the launch and ongoing optimization of new digital products.

Advantages
his contract position offers a stimulating environment with significant opportunities to learn and grow within an innovative Enterprise Digital division.

Collaborative Environment: You will be a core member of a dedicated product development pod, collaborating daily with a Design Lead, UX Designers, Visual Designers, and Product Owners.

Impactful Work: You will have direct influence over the customer journey and product strategy for new initiatives.

Career Potential: This is a 6-month contract with the potential for extension or conversion to a full-time employee role.

Flexible Schedule: A standard 37.5 hours per week (9-5, Monday to Friday) with a hybrid work model requiring limited in-office days (typically weekly and monthly occurrences).

Responsibilities
Content Strategy and Production
Manage all aspects of the editorial process, including supporting requirements for localization/French translation.

Write, edit, and proofread original and supplied copy, ensuring all content is accurate, on brand, and meets business objectives.

Ensure content meets all established style, brand voice/tone, and quality standards; copy must be clear, concise, conversational, and follow the principles of plain language.

Proactively manage content through the editorial workflow, collecting required legal and regulatory signoffs, and performing final authoring within the Content Management System (CMS).

Maintain version control for content and contribute to the review and updating of organizational style guides and editorial standards.

UX, Research, and Compliance
Support initial project phases by conducting essential content strategy tasks and UX research, including competitive content audits, content inventories, and drafting preliminary wireframe copy.

Apply SEO best practices to increase site visibility, engagement, and click-through rates.

Ensure full compliance with WCAG 2.0 Accessibility Standards and principles of inclusive writing.

Conduct content walkthroughs and act as the subject matter expert when collaborating with project teams and external stakeholders (e.g., business, marketing, legal).

Knowledge and Leadership
Remain current on emerging web technologies, digital platforms, mobile applications, and regulatory changes impacting content.

Foster collaborative relationships across teams, proactively advocating for good content and sound user experiences.

Help onboard and train others on editorial workflow, content creation standards, and CMS authoring guidelines.

Qualifications
Must-Have Requirements
Experience: 10+ years of related professional experience in a content editor, content design, UX writing, or editorial environment.

Editorial Standards: Excellent working knowledge of CP Style (or a major international style guide such as AP or Chicago) for professional communication.

Digital Expertise: Extensive experience writing, editing, and designing content specifically for web and digital properties.

Education: Bachelor’s degree in English, Marketing, Journalism, or Technical Writing, or equivalent practical work experience.

Nice-to-Have Skills
Previous experience in the financial services sector.

Familiarity with a major enterprise Content Management System (CMS), such as Adobe Experience Manager (AEM).

Working knowledge of SEO, user experience principles, and content strategy methodologies.

Experience utilizing collaboration tools like Jira and Confluence.

Soft Skills
Communication: Exceptional written and oral communication skills for liaising with and presenting complex content to senior stakeholders.

Adaptability: Tech-savvy with an openness to learning new technologies and the ability to work with minimal direction while responding quickly to shifting business needs.

Detail-Oriented: Strong attention to detail and process, coupled with effective time management and prioritization skills to manage multiple tasks concurrently.

Collaboration: A highly collaborative and self-motivated team player focused on building positive relationships and sharing knowledge.

Summary
This is a critical contract opportunity for an Expert UX Content Designer to apply 10+ years of digital editorial experience within a fast-paced Enterprise Digital division. You will utilize your deep knowledge of editorial standards, accessibility, and user-centric content design to shape the digital customer experience for new and evolving product lines. Your ability to translate complex business strategies into clear, conversational, and compelling user copy will be key to success.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.