Customer Service Representative

We’re currently hiring a Customer Service Representative to join a friendly, high-performing team in Ancaster during peak season. This is a contract-to-hire opportunity—perfect for someone looking to prove themselves and potentially grow into a permanent role. You’ll be supporting order processing, data entry, and project-based customer service while working closely with internal teams in a supportive, fast-moving environment.

If you’re a confident communicator with strong Microsoft Office skills and a desire to grow in a stable organization—this could be the perfect next step in your career!

Advantages
- Competitive hourly pay: $20–24/hour
- Contract-to-hire opportunity with the potential for permanent employment
- In-office role with a Monday–Friday schedule (8:00 AM – 4:00 PM)
- Transit-accessible with free on-site parking in Ancaster
- Business casual dress code
- Supportive team environment with holiday events and fun company culture
- Health spending account and RRSP rollover available upon permanent hire
- Career path opportunities into Sales and Marketing


Responsibilities
- Respond to customer inquiries—primarily via email (90%)
- Process orders and perform accurate data entry using Excel, Teams, and Outlook
- Collaborate with the internal team on customer projects and order coordination
- Participate in project-based administrative tasks and team initiatives
- Learn internal systems (Oasis) through a supportive 2-week onboarding and training process
- Communicate with customers and internal teams to ensure timely and accurate service

Qualifications
- Excellent written and verbal communication skills
- Organized, adaptable, and comfortable multitasking in a fast-paced environment
- Friendly, proactive, and a quick learner
- Proficiency in Microsoft Excel, Outlook, and Teams
- Experience in customer service, administration, or order processing is an asset
- Must be able to work on-site in Ancaster

Summary
If you’re looking for a foot in the door with a well-established company and want to contribute in a fast-paced, positive environment—this is your chance! This contract-to-hire opportunity offers valuable training, team support, and the possibility of long-term growth.

Send your resume to:
jovana.manojlovic@randstad.ca

Want to get ahead? Register for MyRandstad and apply online by uploading your resume—an easy way to get your application fast-tracked for this great opportunity!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.