Are you an experienced Customer Service Representative looking for a permanent, full-time opportunity with a leading industrial supply company in Mississauga? We have an exciting opening for a seasoned Customer Service Representative to join a mature and supportive team. This is a crucial customer care role that involves a variety of tasks. As a key player, you will be responsible for processing customer orders, handling pricing inquiries, and assisting district managers. Your day-to-day will be dynamic, requiring you to handle multiple tasks and projects efficiently.
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This is a full-time position with hours from 7:30 AM to 4:00 PM, based 100% on-site to start, with the potential for one work-from-home day in the future. The ideal candidate is a dedicated professional with a strong background in customer service and a knack for problem-solving. While familiarity with the industrial supply industry is a plus, comprehensive training will be provided to ensure you are fully equipped for success. This Customer Service Representative position is part of the customer care team and offers room for long-term growth and professional development.
Bilingualism (English and French) is considered a strong asset for this customer care role, as it will enhance your ability to assist a wider range of clients and support the business's national reach. While not mandatory, candidates with this skill will have a distinct advantage.
Randstad Professional: Find the right job, love what you do, and develop your career. With access to a wide range of roles with top employers, a global community of professional peers, and specialized training and support, we’ll be your guiding partner and help you build a rewarding career.
Advantages
• Competitive salary of $55,000 - $60,000, commensurate with experience.
• Comprehensive benefits plan, including insurance coverage after three months.
• Company-matched group RRSP contributions (2.55% of salary, matching up to 6%) after three months.
• Two weeks of paid vacation to start, increasing to three weeks in the second year.
• Five personal days per year to support work-life balance.
• A supportive and mature work environment with a focus on long-term employment.
• Extensive training provided by an experienced manager to ensure a smooth transition and rapid skill development.
• Opportunities for professional growth and advancement within the company.
Responsibilities
• Process B2B customer orders with accuracy and efficiency.
• Handle inbound customer inquiries, including pricing questions.
• Provide direct support to district managers as required.
• Generate daily and monthly Excel reports to track key metrics.
• Take on special projects and tasks as assigned by management.
• Ensure a high level of customer care is maintained at all times.
Qualifications
• Proven experience as a Customer Service Representative, preferably with a minimum of 5 years in a customer care capacity.
• Demonstrated proficiency in Microsoft Office, especially Excel for reporting purposes.
• Experience using SAP or a similar ERP system is mandatory.
• Must be a mature, experienced professional comfortable in a senior work environment.
• Ability to work 100% on-site in Mississauga.
• Strong commitment to providing excellent customer care.
• Bilingualism (English/French) is a strong asset, but not mandatory.
Summary
If you are a dedicated and experienced Customer Service Representative seeking a permanent position in the Mississauga area, this could be the perfect opportunity for you. Join a company that values its employees and provides the tools and support needed for success. We are seeking a professional with a passion for customer care and a positive, collaborative attitude. This is your chance to leverage your skills and build a rewarding career.
Ready to take the next step in your career as a Customer Service Representative? Don't hesitate to connect with our expert recruiters, who specialize in finding the perfect fit for talented individuals like you. With their deep industry knowledge and extensive network, they are dedicated to helping you achieve your professional goals.
If this customer care role doesn’t align with what you’re looking for, please connect with us for more job openings.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Are you an experienced Customer Service Representative looking for a permanent, full-time opportunity with a leading industrial supply company in Mississauga? We have an exciting opening for a seasoned Customer Service Representative to join a mature and supportive team. This is a crucial customer care role that involves a variety of tasks. As a key player, you will be responsible for processing customer orders, handling pricing inquiries, and assisting district managers. Your day-to-day will be dynamic, requiring you to handle multiple tasks and projects efficiently.
This is a full-time position with hours from 7:30 AM to 4:00 PM, based 100% on-site to start, with the potential for one work-from-home day in the future. The ideal candidate is a dedicated professional with a strong background in customer service and a knack for problem-solving. While familiarity with the industrial supply industry is a plus, comprehensive training will be provided to ensure you are fully equipped for success. This Customer Service Representative position is part of the customer care team and offers room for long-term growth and professional development.
...
Bilingualism (English and French) is considered a strong asset for this customer care role, as it will enhance your ability to assist a wider range of clients and support the business's national reach. While not mandatory, candidates with this skill will have a distinct advantage.
Randstad Professional: Find the right job, love what you do, and develop your career. With access to a wide range of roles with top employers, a global community of professional peers, and specialized training and support, we’ll be your guiding partner and help you build a rewarding career.
Advantages
• Competitive salary of $55,000 - $60,000, commensurate with experience.
• Comprehensive benefits plan, including insurance coverage after three months.
• Company-matched group RRSP contributions (2.55% of salary, matching up to 6%) after three months.
• Two weeks of paid vacation to start, increasing to three weeks in the second year.
• Five personal days per year to support work-life balance.
• A supportive and mature work environment with a focus on long-term employment.
• Extensive training provided by an experienced manager to ensure a smooth transition and rapid skill development.
• Opportunities for professional growth and advancement within the company.
Responsibilities
• Process B2B customer orders with accuracy and efficiency.
• Handle inbound customer inquiries, including pricing questions.
• Provide direct support to district managers as required.
• Generate daily and monthly Excel reports to track key metrics.
• Take on special projects and tasks as assigned by management.
• Ensure a high level of customer care is maintained at all times.
Qualifications
• Proven experience as a Customer Service Representative, preferably with a minimum of 5 years in a customer care capacity.
• Demonstrated proficiency in Microsoft Office, especially Excel for reporting purposes.
• Experience using SAP or a similar ERP system is mandatory.
• Must be a mature, experienced professional comfortable in a senior work environment.
• Ability to work 100% on-site in Mississauga.
• Strong commitment to providing excellent customer care.
• Bilingualism (English/French) is a strong asset, but not mandatory.
Summary
If you are a dedicated and experienced Customer Service Representative seeking a permanent position in the Mississauga area, this could be the perfect opportunity for you. Join a company that values its employees and provides the tools and support needed for success. We are seeking a professional with a passion for customer care and a positive, collaborative attitude. This is your chance to leverage your skills and build a rewarding career.
Ready to take the next step in your career as a Customer Service Representative? Don't hesitate to connect with our expert recruiters, who specialize in finding the perfect fit for talented individuals like you. With their deep industry knowledge and extensive network, they are dedicated to helping you achieve your professional goals.
If this customer care role doesn’t align with what you’re looking for, please connect with us for more job openings.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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