Ready to launch your professional journey with a dynamic and established organization? Our client is a leading Electrical Product Company in Mississauga, and we're looking for a motivated individual to be the first point of contact for their valued customers. If you have solid Customer Service Representative (CSR) experience in a busy office setting and are known for your exceptional attitude and reliability, this is your chance to join a great team. We don't require electrical industry knowledge—we'll teach you everything you need to know!
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Advantages
-Guaranteed Training: Full and comprehensive training provided on all product knowledge, setting you up for success regardless of your industry background.
-Positive Environment: Join a highly collaborative and supportive team where a good attitude and team player mentality are highly valued and rewarded.
-Stable Hours: Reliable, consistent daytime hours (8:00 AM – 4:00 PM) that support a great work-life balance.
-Career Foundation: This is an excellent opportunity to gain foundational experience in sales operations and business support, with potential for long-term growth.
-Great Location: Work in a professional office environment conveniently located in Mississauga.
Responsibilities
-Manage High Volume: Successfully handle a large amount of incoming phone calls and emails in a busy office environment.
-Build Relationships: Foster solid customer relationships by handling all questions and concerns with speed, clarity, and professionalism.
-Process and Coordinate: Accurately process customer orders, forms, applications, and requests, organizing your workflow to meet customer timeframes.
-Resolve Issues: Act as the first line of defense to handle and promptly resolve customer issues, directing complex or unresolved requests to the designated resource.
-Provide Information: Obtain, evaluate, and provide customers with pricing and delivery information.
-Maintain Records: Manage and update database records (CRM), ensuring accurate documentation of all customer interactions and transactions.
-Collaborate: Communicate and coordinate effectively with internal departments and follow up on customer interactions.
Qualifications
-Experience: Previous, proven Customer Service Representative (CSR) experience in a busy, fast-paced office atmosphere is essential.
-Attitude & Reliability: A genuinely good attitude, a team player mentality, and a strong track record of reliability and punctuality.
-Communication Skills: Excellent verbal and written communication skills to deal directly with customers/suppliers via telephone and electronically.
-Organizational Skills: Strong organizational abilities to process orders and manage a large workload efficiently.
-Technical Savvy: Comfort with using office software and the ability to learn and manage database records (CRM) quickly.
-Industry Knowledge: No prior electrical industry experience is required—we will provide full training.
Summary
If you are an enthusiastic, reliable, and experienced CSR looking for a stable, full-time, in-office position in Mississauga, this is the perfect role for you. Join a supportive team where your positive attitude and hard work will be the key to our customers’ satisfaction and your professional growth.
**While we welcome all applications, please note that only those candidates selected for an interview will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Ready to launch your professional journey with a dynamic and established organization? Our client is a leading Electrical Product Company in Mississauga, and we're looking for a motivated individual to be the first point of contact for their valued customers. If you have solid Customer Service Representative (CSR) experience in a busy office setting and are known for your exceptional attitude and reliability, this is your chance to join a great team. We don't require electrical industry knowledge—we'll teach you everything you need to know!
Advantages
-Guaranteed Training: Full and comprehensive training provided on all product knowledge, setting you up for success regardless of your industry background.
-Positive Environment: Join a highly collaborative and supportive team where a good attitude and team player mentality are highly valued and rewarded.
-Stable Hours: Reliable, consistent daytime hours (8:00 AM – 4:00 PM) that support a great work-life balance.
-Career Foundation: This is an excellent opportunity to gain foundational experience in sales operations and business support, with potential for long-term growth.
...
-Great Location: Work in a professional office environment conveniently located in Mississauga.
Responsibilities
-Manage High Volume: Successfully handle a large amount of incoming phone calls and emails in a busy office environment.
-Build Relationships: Foster solid customer relationships by handling all questions and concerns with speed, clarity, and professionalism.
-Process and Coordinate: Accurately process customer orders, forms, applications, and requests, organizing your workflow to meet customer timeframes.
-Resolve Issues: Act as the first line of defense to handle and promptly resolve customer issues, directing complex or unresolved requests to the designated resource.
-Provide Information: Obtain, evaluate, and provide customers with pricing and delivery information.
-Maintain Records: Manage and update database records (CRM), ensuring accurate documentation of all customer interactions and transactions.
-Collaborate: Communicate and coordinate effectively with internal departments and follow up on customer interactions.
Qualifications
-Experience: Previous, proven Customer Service Representative (CSR) experience in a busy, fast-paced office atmosphere is essential.
-Attitude & Reliability: A genuinely good attitude, a team player mentality, and a strong track record of reliability and punctuality.
-Communication Skills: Excellent verbal and written communication skills to deal directly with customers/suppliers via telephone and electronically.
-Organizational Skills: Strong organizational abilities to process orders and manage a large workload efficiently.
-Technical Savvy: Comfort with using office software and the ability to learn and manage database records (CRM) quickly.
-Industry Knowledge: No prior electrical industry experience is required—we will provide full training.
Summary
If you are an enthusiastic, reliable, and experienced CSR looking for a stable, full-time, in-office position in Mississauga, this is the perfect role for you. Join a supportive team where your positive attitude and hard work will be the key to our customers’ satisfaction and your professional growth.
**While we welcome all applications, please note that only those candidates selected for an interview will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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