Customer Service Representative

The ideal candidate thrives in high-volume environments.

Advantages
Work with one of the TOP 50 employers in Canada
-Onsite
-Hours of operation - Mon - Fri 8am to 6pm(candidate should be open to 8hour shift between these times)
-12 month contract opportunity
-Annual Salary of $47,500
-10 vacation days and 5 sick days


Responsibilities
Not limited to
-Manage high volume of incoming and outbound calls as the primary point of contact while maintaining a calm, professional tone.
-Coordinate calendars between lawyers and clients, efficiently handling all booking requests, changes, and cancellations.
-Process, print, and email Purolator waybills to ensure the timely delivery of sensitive legal documents and packages.
- Monitor Outlook queues and provide administrative assistance to various departments as your role and training expand.

Qualifications
-1 year plus of experience in customer service
-Professional-level of ability to communicate clearly and effectively.
-Demonstrated success in high-pressure customer service roles, with the ability to stay focused during high call volumes.
-Solid experience using Microsoft Outlook and the ability to quickly master new software.
-Exceptional accuracy in data entry and scheduling.


Summary
If you want a foot in the door with a great organization, apply today:
1-Apply directly online on Randstad.ca
2-Send an email to dhwani.sanghadia@randstad.ca with subject - CSR : Vancouver

Please note : Only selected applicants will be contacted

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.