Data Entry II - 56882

Work Location: Hybrid model, requiring 2 days on-site (Tuesday and Thursday) at Markham, ON, transitioning to 4 days on-site the week of January 12th.

This position is entirely back-office operational support dedicated to processing documents and transactions submitted digitally, focusing heavily on accurate data entry. You will be measured strictly by internal tools that track both accuracy and productivity. The successful candidate must be highly adaptable and flexible, possessing the ability to quickly pivot and support cross-functional teams depending on where seasonal volumes demand attention.

Schedule: Fixed core hours, varying slightly by day (e.g., 9:00 AM – 5:00 PM or 8:30 AM – 4:30 PM). Overtime is possible depending on seasonal volumes.

Advantages
High Growth Potential: Excellent opportunity for cross-training and significant exposure to wealth operations, leading to potential extension and conversion to a permanent role.

Team Culture: Join a very friendly, supportive, and "homey" environment with a large team of 45 people.

Specialized Exposure: Gain critical experience in high-stakes seasonal processing and compliance (RSP, FATCA/CRS), which is valuable experience in the financial industry.

Hybrid Structure: Benefit from a structured hybrid schedule with consistent anchor days (Tuesday and Thursday) at the Markham location.

Responsibilities
High-Volume Transaction Processing: Accurately and timely process high-volume financial and non-financial transactions and documents submitted digitally, particularly during the peak RSP season.

Accuracy & Quality Control: Maintain an exceptionally high degree of accuracy in all data entry, adhering to firm and industry regulations and operating practices.

SLA Adherence: Prioritize and manage personal workload to consistently meet established Service Level Agreement (SLA) requirements for service and productivity.

Adaptability & Flexibility: Demonstrate the ability to pivot and adjust quickly between different work streams and be available for overtime to manage seasonal volumes.

Process Improvement: Identify opportunities to improve service delivery and proactively support process improvement initiatives.

Escalation & Compliance: Escalate processing issues as necessary to ensure service quality is maintained and ensure compliance with all relevant guidelines.

Qualifications
Mandatory Requirements

Experience: Minimum of 2 years of transaction processing and/or relevant working experience.

Accuracy: Proven history of being highly accurate and comfortable with performance measurement based on accuracy and productivity tools.

Technical Skills: Strong computer skills, particularly with MS Office applications, including Excel.

Soft Skills: Excellent verbal and written communication skills, exceptional organizational skills, and a resourceful, enthusiastic attitude with a willingness to learn.

Flexibility: Must be able to work the fixed core hours and be available for overtime during the contract period.

Desirable Qualifications

Previous experience in the banking or Financial Industry.

Knowledge of or experience with regulatory compliance topics such as CRS, FATCA, CSE, or AML.

University degree (any discipline) is preferred.

Summary
If you have a passion to contribute to a leading financial institution, we encourage you to apply. This is an excellent opportunity to develop your career and make a significant impact.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.