Director, Risk Operations

Advantages
National Scope: Direct impact across Canada, managing regional risk strategy and policy execution.

Strategic Influence: Own the credit and collateral policy framework and underwriting direction.

Leadership Role: Lead a team of high-performing Risk Managers and the Credit Policy Manager.

Innovation-Focused: Shape and optimize risk technology, tools, and automation to drive smarter decisions.

Make Change Happen: We’re seeking someone with fresh ideas and the drive to transform.



Responsibilities
Direct oversight of regional risk teams and the credit policy function.

Own and evolve the organization’s Residential Mortgage Insurance Underwriting Plan.

Analyze housing market and portfolio trends to inform policy changes and business decisions.

Partner with modeling teams, technology, and third-party vendors to enhance underwriting and risk tools.

Lead business validation and ensure risk alignment on strategic modeling initiatives.

Provide risk leadership on key projects and portfolio insurance assessments.

Champion a culture of excellence, accountability, and collaboration across teams.

Qualifications
You're a strategic leader with deep expertise in Credit Risk Policy and Real Estate Secured Lending (RESL). You bring an external perspective, a data-driven mindset, and a passion for excellence in mortgage risk operations.

Must-Have Experience:
10+ years in credit risk management, ideally within mortgage lending or a financial institution.

Proven experience with credit policy interpretation, development, and implementation.

Strong understanding of mortgage underwriting, regulatory guidelines (e.g., OSFI B-21, PRMHIA), and risk governance.

Exceptional analytical skills and comfort with data-driven decision-making.

Skilled in leading and motivating cross-functional teams and managing third-party relationships.

Familiarity with tools for collateral assessment, modeling, and risk automation is an asset.

Leadership Skills:
Experienced in leading national teams and influencing at the executive level.

Able to balance strategic oversight with hands-on problem solving.

Exceptional communication and stakeholder engagement abilities.



Summary
Be the leader who helps shape the future of mortgage risk in Canada.
Apply now and bring your voice, your skills, and your passion to a team that’s building the future — together.



Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.