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      • Fredericton, New Brunswick
      • Permanent
      • $41,000 per year
      Are you a French bilingual customer service representative looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? Are you looking to work remotely from New Brunswick, Nova Scotia or Prince Edward Island? If so, then we may have the role for you. We are currently looking for a customer service representative (Customer Relations Specialist) to join our team working from home in a permanent role. This role offers full-time hours.**Please note, this role is working from home. You will need a high-speed internet connection via an Ethernet wire**The main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts, and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: sophie.hickles@randstad.ca with the subject "French Bilingual Inbound Customer Service " **Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a huge Canadian company with an excellent culture- Learn about the financial industry- An industry-leading company- Full-time role (40 hours a week, 5 days a week!)- Starting November 15th- Working as part of a super friendly and cohesive team- Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.- Permanent role- Employee Share Ownership Program- Canada Pension Defined Contribution Component- Recognition Rewards- Employee discounts**Please note, this role is working from home. You will need high-speed internet connection via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Confidently discuss topics regarding personal banking, credit cards, charges on accounts, password resets- Meet all internal targets/call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalationsQualifications- Must be fluent in both French & English- Must have excellent communication skills and an upbeat, can-do attitude!- Customer service experience, ideally in a fast-paced environment is a must!- Excellent communication skills both written and verbal- Can work well as part of a large team, remotely- Must be able to work from home with a hard-wired, Ethernet connectionSummaryThe main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: sophie.hickles@randstad.ca with the subject "French Bilingual Inbound Customer Service " If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a French bilingual customer service representative looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? Are you looking to work remotely from New Brunswick, Nova Scotia or Prince Edward Island? If so, then we may have the role for you. We are currently looking for a customer service representative (Customer Relations Specialist) to join our team working from home in a permanent role. This role offers full-time hours.**Please note, this role is working from home. You will need a high-speed internet connection via an Ethernet wire**The main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts, and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: sophie.hickles@randstad.ca with the subject "French Bilingual Inbound Customer Service " **Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a huge Canadian company with an excellent culture- Learn about the financial industry- An industry-leading company- Full-time role (40 hours a week, 5 days a week!)- Starting November 15th- Working as part of a super friendly and cohesive team- Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.- Permanent role- Employee Share Ownership Program- Canada Pension Defined Contribution Component- Recognition Rewards- Employee discounts**Please note, this role is working from home. You will need high-speed internet connection via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Confidently discuss topics regarding personal banking, credit cards, charges on accounts, password resets- Meet all internal targets/call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalationsQualifications- Must be fluent in both French & English- Must have excellent communication skills and an upbeat, can-do attitude!- Customer service experience, ideally in a fast-paced environment is a must!- Excellent communication skills both written and verbal- Can work well as part of a large team, remotely- Must be able to work from home with a hard-wired, Ethernet connectionSummaryThe main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: sophie.hickles@randstad.ca with the subject "French Bilingual Inbound Customer Service " If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Fredericton, New Brunswick
      • Permanent
      Description  Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier. Air Canada, recently ranked Best Airline in North America, is currently looking for Ramp Agents (Station Attendants) to join our ground handling team at the Fredericton Airport.  We are looking for result oriented, reliable and highly adaptable individuals that enjoy tackling various tasks in a team setting environment. Whether handling baggage or freight, or operating complex loading equipment, the Ramp Agents (Station Attendants) play a key role in ensuring that the aircraft are ready for a secure and on-time departure.  Permanent full-time employment is 40 hours per week, and permanent part-time employment can be scheduled for a minimum of 20 hours and a maximum of 32 hours per week  . The current salary is $16.60/hr as per the collective agreement.   Responsibilities:Drive and operate ramp-servicing vehicles and equipment.Marshal or tow aircraft to gate positions for passenger boarding and deplaning and for loading and unloading of cargo and passenger baggage.On-load/off-load cargo and passenger baggage. Please take 2 minutes to watch the following videos with more information about the Ramp Agent (Station Attendant) role:https://youtu.be/4yGhZukonN8 https://www.youtube.com/watch?v=TM6wgd0TOpc&list=PL361KjVt-YbJVhmnZXRmugI6h19HHqGYd&index=3</a></u>Qualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021Available for shift work and irregular work hours- early mornings, evenings, weekends and statutory holidays. (Shift Premiums will be paid as follows: Afternoon - $0.50 for each hour worked between 18:00 and 23:00. Midnight - $1.00 for each hour worked between 23:00 and 6:00.)Able to lift heavy objects unaided and repetitively weighing up to 70 pounds (32 kilograms).Willingness to work under various climatic conditions.Capacity to work within strict timelines in order to maintain on-time departures while ensuring safety at all times.Eligible to work in Canada. If you hold a work permit, it must be valid for a minimum of 12 months.Possess a valid driver’s license.Available to attend a 2-4 weeks full time mandatory training.Pass security clearance and obtain the Transport Canada security card.Employees in this role, conduct safety-critical work and as such, Air Canada medical standards must be met in order to qualify for the role. Candidates will be subject to a medical evaluation, including a drug and alcohol test and are expected to be free of any intoxicating substances.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. LINGUISTIC REQUIREMENTS Based on equal qualifications, preference will be given to bilingual candidates. Diversity and InclusionAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted. 
      Description  Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier. Air Canada, recently ranked Best Airline in North America, is currently looking for Ramp Agents (Station Attendants) to join our ground handling team at the Fredericton Airport.  We are looking for result oriented, reliable and highly adaptable individuals that enjoy tackling various tasks in a team setting environment. Whether handling baggage or freight, or operating complex loading equipment, the Ramp Agents (Station Attendants) play a key role in ensuring that the aircraft are ready for a secure and on-time departure.  Permanent full-time employment is 40 hours per week, and permanent part-time employment can be scheduled for a minimum of 20 hours and a maximum of 32 hours per week  . The current salary is $16.60/hr as per the collective agreement.   Responsibilities:Drive and operate ramp-servicing vehicles and equipment.Marshal or tow aircraft to gate positions for passenger boarding and deplaning and for loading and unloading of cargo and passenger baggage.On-load/off-load cargo and passenger baggage. Please take 2 minutes to watch the following videos with more information about the Ramp Agent (Station Attendant) role:https://youtu.be/4yGhZukonN8 https://www.youtube.com/watch?v=TM6wgd0TOpc&list=PL361KjVt-YbJVhmnZXRmugI6h19HHqGYd&index=3</a></u>Qualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021Available for shift work and irregular work hours- early mornings, evenings, weekends and statutory holidays. (Shift Premiums will be paid as follows: Afternoon - $0.50 for each hour worked between 18:00 and 23:00. Midnight - $1.00 for each hour worked between 23:00 and 6:00.)Able to lift heavy objects unaided and repetitively weighing up to 70 pounds (32 kilograms).Willingness to work under various climatic conditions.Capacity to work within strict timelines in order to maintain on-time departures while ensuring safety at all times.Eligible to work in Canada. If you hold a work permit, it must be valid for a minimum of 12 months.Possess a valid driver’s license.Available to attend a 2-4 weeks full time mandatory training.Pass security clearance and obtain the Transport Canada security card.Employees in this role, conduct safety-critical work and as such, Air Canada medical standards must be met in order to qualify for the role. Candidates will be subject to a medical evaluation, including a drug and alcohol test and are expected to be free of any intoxicating substances.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. LINGUISTIC REQUIREMENTS Based on equal qualifications, preference will be given to bilingual candidates. Diversity and InclusionAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted. 
      • Fredericton, New Brunswick
      • Contract
      The next step in your career is calling. If you are bilingual in French and English, have an outgoing phone personality, and excel at communicating with customers in an open and welcoming way, we want to hear from you! We’re looking for skilled professionals who genuinely enjoy working with people and helping others. If you’re adaptable and open to a fast-moving, dynamic work environment in Fredericton, New Brunswick, this is a great opportunity for you to shine. To be successful, you must provide customers with a top-notch experience. About this job•Work from home•Located in Fredericton, New Brunswick when offices reopen•Full time hours•Operating hours are Mon-Sat: 10am to 10pm, Sun/holidays: 10am to 6pmAdvantages- Work from home at the moment - Fredericton location- Use your customer service skills in a professional environment- Long term opportunity- $17.50/hour- Mon-Sat: 10am to 10pm, Sun/holidays: 10am to 6pm- Start date: ASAPWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesWhat will the Bilingual Customer Service Representative role entail?In this call centre job, you’ll be supporting customers (retailers) with their orders and answering their inquiries. The role is located in Fredericton, New Brunswick. Your primary role will be to interact with customers.Some of your responsibilities will include:•Responding to customer inquiries via phone, email, chat and text•Answering customer questions about products and policies•Processing orders for customers•Providing professional support and ensuring customers have a fabulous experience•Keeping up-to-date with product offerings and customer expectations•Offering support to your team as neededQualificationsAre you the right fit?•Bilingual in French and English•You have excellent communication skills (written and verbal)•You’re a team player who thrives on a team •You have the flexibility to work on weekdays, evenings and weekends•You excel at multitasking and working in a fast-paced environment•You know Microsoft’s suite of products well•You’re a strong typist (50 WPM is preferred)SummaryDo you think you’d be a good fit for this call centre job? If you're interested in the Bilingual Customer Service Representative role in Fredericton, you can apply online at www.randstad.ca to be considered for the role. We hope to hear from you soon.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      The next step in your career is calling. If you are bilingual in French and English, have an outgoing phone personality, and excel at communicating with customers in an open and welcoming way, we want to hear from you! We’re looking for skilled professionals who genuinely enjoy working with people and helping others. If you’re adaptable and open to a fast-moving, dynamic work environment in Fredericton, New Brunswick, this is a great opportunity for you to shine. To be successful, you must provide customers with a top-notch experience. About this job•Work from home•Located in Fredericton, New Brunswick when offices reopen•Full time hours•Operating hours are Mon-Sat: 10am to 10pm, Sun/holidays: 10am to 6pmAdvantages- Work from home at the moment - Fredericton location- Use your customer service skills in a professional environment- Long term opportunity- $17.50/hour- Mon-Sat: 10am to 10pm, Sun/holidays: 10am to 6pm- Start date: ASAPWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesWhat will the Bilingual Customer Service Representative role entail?In this call centre job, you’ll be supporting customers (retailers) with their orders and answering their inquiries. The role is located in Fredericton, New Brunswick. Your primary role will be to interact with customers.Some of your responsibilities will include:•Responding to customer inquiries via phone, email, chat and text•Answering customer questions about products and policies•Processing orders for customers•Providing professional support and ensuring customers have a fabulous experience•Keeping up-to-date with product offerings and customer expectations•Offering support to your team as neededQualificationsAre you the right fit?•Bilingual in French and English•You have excellent communication skills (written and verbal)•You’re a team player who thrives on a team •You have the flexibility to work on weekdays, evenings and weekends•You excel at multitasking and working in a fast-paced environment•You know Microsoft’s suite of products well•You’re a strong typist (50 WPM is preferred)SummaryDo you think you’d be a good fit for this call centre job? If you're interested in the Bilingual Customer Service Representative role in Fredericton, you can apply online at www.randstad.ca to be considered for the role. We hope to hear from you soon.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Fredericton, New Brunswick
      • Permanent
      We are currently hiring a Legal Assistant for our client in the Fredericton area. This is your opportunity to be part of a busy & growing team. As a legal assistant you will be an integral part of the law firm. This is a permenant opportunity and they are looking for someone to join their team immediately.Advantages40+k SalaryBenefits available after probabtionary period is completed Monday to Friday Busy atmosphere growth opportunities ResponsibilitiesPreparing correspondence, memorandums, and various documents- Assisting with transcription of documents- Entering time in ITimekeep or PC Law- Organizing and maintaining electronic and paper files- Reviewing emails and following up accordingly- Maintaining a bring forward system to keep files moving forward- Providing relief reception when required- Other legal administrative duties as requestedQualifications5 years minimum work experience as a legal assistant is essential, preferably in litigation- Outstanding organizational and time management skills- Demonstrated ability to multitask and prioritize assignments- Strong attention to detail and the ability to produce high quality work- The ability to work independently and as part of a team- Strong verbal and written communication skills in English (bilingualism is a strong asset)- An understanding of the importance of confidentiality and professional discretion- The ability to work under pressure- Taking a proactive approach to problem avoidance- Strong technology skills and working knowledge of Microsoft Office 365SummaryWe would love to hear from you. Please submit your resume online or send your resume to halifax.staffing@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are currently hiring a Legal Assistant for our client in the Fredericton area. This is your opportunity to be part of a busy & growing team. As a legal assistant you will be an integral part of the law firm. This is a permenant opportunity and they are looking for someone to join their team immediately.Advantages40+k SalaryBenefits available after probabtionary period is completed Monday to Friday Busy atmosphere growth opportunities ResponsibilitiesPreparing correspondence, memorandums, and various documents- Assisting with transcription of documents- Entering time in ITimekeep or PC Law- Organizing and maintaining electronic and paper files- Reviewing emails and following up accordingly- Maintaining a bring forward system to keep files moving forward- Providing relief reception when required- Other legal administrative duties as requestedQualifications5 years minimum work experience as a legal assistant is essential, preferably in litigation- Outstanding organizational and time management skills- Demonstrated ability to multitask and prioritize assignments- Strong attention to detail and the ability to produce high quality work- The ability to work independently and as part of a team- Strong verbal and written communication skills in English (bilingualism is a strong asset)- An understanding of the importance of confidentiality and professional discretion- The ability to work under pressure- Taking a proactive approach to problem avoidance- Strong technology skills and working knowledge of Microsoft Office 365SummaryWe would love to hear from you. Please submit your resume online or send your resume to halifax.staffing@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Fredericton, New Brunswick
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representative for a company in the Financial industry!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you enjoy working from the comfort of your Home! If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of October 25th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home When?- Training starts October 25th, 2021Hours of Operation:Monday - Sunday 7 AM - 11 PM (rotational shifts)Pay rate:$17/hourAdvantages- One of the fastest growing call centers in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!-Work from the comfort of your Home from Day 1Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative (Financial Industry)Work from home Permanent and full time opportunity starting as of October 25th, 2021Monday - Sunday7 AM - 11 PM (rotational shifts)$17/hourMedical and Dental benefits from day 1!Here's how you can apply:- Email your CV to Prerna @ prerna.gupta@randstad.ca with subject line "Bilingual CSR "- Apply directly on www.randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representative for a company in the Financial industry!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you enjoy working from the comfort of your Home! If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of October 25th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home When?- Training starts October 25th, 2021Hours of Operation:Monday - Sunday 7 AM - 11 PM (rotational shifts)Pay rate:$17/hourAdvantages- One of the fastest growing call centers in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!-Work from the comfort of your Home from Day 1Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative (Financial Industry)Work from home Permanent and full time opportunity starting as of October 25th, 2021Monday - Sunday7 AM - 11 PM (rotational shifts)$17/hourMedical and Dental benefits from day 1!Here's how you can apply:- Email your CV to Prerna @ prerna.gupta@randstad.ca with subject line "Bilingual CSR "- Apply directly on www.randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Fredericton, New Brunswick
      • Contract
      Are you a Senior Business Analyst looking for a new opportunity?Are you looking for a contract opportunity?We are pleased to offer you a new contract opportunity for you to consider:Senior Business AnalystPROJECT:-Start: ASAP-Estimated length: 12+ Months-Location: HYBRID - Remote + Onsite in Fredericton NB AdvantagesYou will have an opportunity to work with a leading employer in the local market.Responsibilities•Create Functional Specifications based on business requirements;•Assist and/or contribute to technical specifications such as Integration Specifications and Data Migration Specifications;•Providing analysis and support for teams performing systems configuration, systems integration, and reporting;•Assist with process adoption, process automation/workflow, and testing;•Actively participate in project teams, product demonstrations, project status meetings, etc. as required.•Provide project reports and project related deliverables;•Fit Gap/Gap Analysis;•Liaising with business and technical through interviews and other communications;•Understanding current state (and challenges within) vs future state;•Assist in and support SWOT analysis;•Documenting workflow processes;QualificationsA University degree in Computer Science, Business Administration, a related discipline or certification in Information Technology from a recognized community college. An equivalent combination of education and experience may be considered.5 Years Business Analyst experience in requirements elicitation and analysis, associated with business transformation, process design activities and IT Solution implementations.5 YearsExcellent communication skills (written and oral) in English.ADDITIONAL REQUIREMENTSDemonstrated experience performing business analysis for complex business transformation initiatives in a multi-entity organizational environment. Describe the:Complexity of the business transformation;Stakeholders in multi-entity organization and how their competing priorates were managed;Issues experienced and how you resolved them;5 YearsDemonstrated experience in proper prioritization of assigned activities or tasks. Describe your approach to managing your time through proper prioritization of activates. Identify what inputs (sources of information) and check and balance you apply to ensure proper prioritization. 5 YearsDemonstrated experience with engaging and working with various business unit subject matter experts (SMEs) and/or technical SMEs on requirements elicitation and process definition activities. Provide details on what types of communications / interactions you have had, types of deliverables, presentations etc. produced;3 yearsDemonstrated experience in effective interactive communication and presentation skills including but limited to requirements elicitation, workshop facilitation, and requirements prioritization. Include on the response:stakeholders (business owner, executive level (Directors, VPs) engaged to complete project tasks. what types of communications or interactions you have had;types of deliverables you generated from the communications or interactionsapproach to information seeking including but not limited to asking questions, investigation, digging deeper and doing research. 3 YearsExperience in producing visual business process models and architecture diagrams that clearly show the connections and inter-dependencies between various business capabilities while depicting relationships between the business outcomes and various system components.3 YearsDemonstrated experience in developing operational procedures, standards, and/or policies to achieve identified business outcomes. Provide details on the types of deliverables produced and the approach taken to produce them.3 YearsDemonstrated experience with at least one (1) cloud SaaS implementation with significant business transformation would be an asset. Experience with Enterprise Resource Planning (ERP) solutions is an asset. Preferably in the fields of Human Resources, Finance and/or Procurement.Current certification from a recognized professional business analysis association, such as PMI-PBA, IIBA-CBAP.SummaryDo you have this experience? If you answer YES, then please apply IMMEDIATELY so we can then discuss your experience and interest in this opportunity!Randstad TechnologiesCanada's largest provider of IT Staffing Solutions, offering hundreds of permanent and contract opportunities across all roles, levels and platforms. Our Web-based tools help you see and apply for jobs matched automatically to your skills and preferences. When you're ready to interview we meet with you in person to help you build the technology career path you've always wanted. Visit www.randstad.ca to get started!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a Senior Business Analyst looking for a new opportunity?Are you looking for a contract opportunity?We are pleased to offer you a new contract opportunity for you to consider:Senior Business AnalystPROJECT:-Start: ASAP-Estimated length: 12+ Months-Location: HYBRID - Remote + Onsite in Fredericton NB AdvantagesYou will have an opportunity to work with a leading employer in the local market.Responsibilities•Create Functional Specifications based on business requirements;•Assist and/or contribute to technical specifications such as Integration Specifications and Data Migration Specifications;•Providing analysis and support for teams performing systems configuration, systems integration, and reporting;•Assist with process adoption, process automation/workflow, and testing;•Actively participate in project teams, product demonstrations, project status meetings, etc. as required.•Provide project reports and project related deliverables;•Fit Gap/Gap Analysis;•Liaising with business and technical through interviews and other communications;•Understanding current state (and challenges within) vs future state;•Assist in and support SWOT analysis;•Documenting workflow processes;QualificationsA University degree in Computer Science, Business Administration, a related discipline or certification in Information Technology from a recognized community college. An equivalent combination of education and experience may be considered.5 Years Business Analyst experience in requirements elicitation and analysis, associated with business transformation, process design activities and IT Solution implementations.5 YearsExcellent communication skills (written and oral) in English.ADDITIONAL REQUIREMENTSDemonstrated experience performing business analysis for complex business transformation initiatives in a multi-entity organizational environment. Describe the:Complexity of the business transformation;Stakeholders in multi-entity organization and how their competing priorates were managed;Issues experienced and how you resolved them;5 YearsDemonstrated experience in proper prioritization of assigned activities or tasks. Describe your approach to managing your time through proper prioritization of activates. Identify what inputs (sources of information) and check and balance you apply to ensure proper prioritization. 5 YearsDemonstrated experience with engaging and working with various business unit subject matter experts (SMEs) and/or technical SMEs on requirements elicitation and process definition activities. Provide details on what types of communications / interactions you have had, types of deliverables, presentations etc. produced;3 yearsDemonstrated experience in effective interactive communication and presentation skills including but limited to requirements elicitation, workshop facilitation, and requirements prioritization. Include on the response:stakeholders (business owner, executive level (Directors, VPs) engaged to complete project tasks. what types of communications or interactions you have had;types of deliverables you generated from the communications or interactionsapproach to information seeking including but not limited to asking questions, investigation, digging deeper and doing research. 3 YearsExperience in producing visual business process models and architecture diagrams that clearly show the connections and inter-dependencies between various business capabilities while depicting relationships between the business outcomes and various system components.3 YearsDemonstrated experience in developing operational procedures, standards, and/or policies to achieve identified business outcomes. Provide details on the types of deliverables produced and the approach taken to produce them.3 YearsDemonstrated experience with at least one (1) cloud SaaS implementation with significant business transformation would be an asset. Experience with Enterprise Resource Planning (ERP) solutions is an asset. Preferably in the fields of Human Resources, Finance and/or Procurement.Current certification from a recognized professional business analysis association, such as PMI-PBA, IIBA-CBAP.SummaryDo you have this experience? If you answer YES, then please apply IMMEDIATELY so we can then discuss your experience and interest in this opportunity!Randstad TechnologiesCanada's largest provider of IT Staffing Solutions, offering hundreds of permanent and contract opportunities across all roles, levels and platforms. Our Web-based tools help you see and apply for jobs matched automatically to your skills and preferences. When you're ready to interview we meet with you in person to help you build the technology career path you've always wanted. Visit www.randstad.ca to get started!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Fredericton, New Brunswick
      • Contract
      Are you a Server Consultant with expertise in Server Builds looking for a new opportunity?Are you looking for a contract opportunity?We are pleased to offer you a new contract opportunity for you to consider:Server Consultant-Start: ASAP-Estimated length: 6+ months-Location: OnsitePlease Note: This will be an onsite positionAdvantagesYou will have an opportunity to work with a leading employer in the local market.Responsibilities• Provide end-to-end leadership, planning, workload estimation, organizing, and implementation of products and solutions• Establish leading practices and policies for implementing, configuring, maintaining, operating, and securing infrastructure• Provide coaching and mentoring, and share technical knowledge, skills and expertise in an efficient and supportive manner• Provide end-to-end technical leadership to support the resolution of incidents• Participate or deliver on the planning of services to meet the business needs • Engage in the certification and introduction of new products and solutions for our services and customers (executing testing and acceptance)• Conduct research based on requirements and develop recommendations on products, services, protocols, and standards• Monitor and analyze capacity and performance on the infrastructure and recommend enhancements to meet new or changing infrastructure demands• Deliver on technology standard maintenance activities to ensure the environment is stable and available• Monitor and action on fault, event and alert management and resolve incidents • Monitor and manage security vulnerabilities and deliver on remediation to ensure the environment is secure• Strict adherence to Change Management practicesQualifications• University Degree, College Diploma or Relevant Experience• 8+ Years of Experience in Complex IT Environments (Network, Systems and End User) • Certifications (Any); Cisco Certified Network Professional, Microsoft Certified Solutions Expert, Microsoft Certified Azure Expert, Certified Citrix ProfessionalADDITIONAL EXPERTISE IN:SERVER OS:Windows OSLinux OSStorage ManagementPrinting ServicesAIXSolarisACTIVE DIRECTORY and AZURE AD:Active DirectoryADFSAD Audit PlusAD Self Service PlusAD Manager PlusDHCPDNSTrustsSites and serviceGroup PolicyCertificate ServicesAzure ADConditional AccessAzure ADConditional AccessAzure IaasAzure PaasPLEASE NOTE:Due to Security Clearance requirements, you must have lived in Canada for the last 5 yearsSummaryDo you have this experience? If you answer YES, then please apply IMMEDIATELY to so we can then discuss your experience and interest in this opportunity!Randstad TechnologiesCanada's largest provider of IT Staffing Solutions, offering hundreds of permanent and contract opportunities across all roles, levels and platforms. Our Web-based tools help you see and apply for jobs matched automatically to your skills and preferences. When you're ready to interview we meet with you in person to help you build the technology career path you've always wanted. Visit www.randstad.ca to get started!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a Server Consultant with expertise in Server Builds looking for a new opportunity?Are you looking for a contract opportunity?We are pleased to offer you a new contract opportunity for you to consider:Server Consultant-Start: ASAP-Estimated length: 6+ months-Location: OnsitePlease Note: This will be an onsite positionAdvantagesYou will have an opportunity to work with a leading employer in the local market.Responsibilities• Provide end-to-end leadership, planning, workload estimation, organizing, and implementation of products and solutions• Establish leading practices and policies for implementing, configuring, maintaining, operating, and securing infrastructure• Provide coaching and mentoring, and share technical knowledge, skills and expertise in an efficient and supportive manner• Provide end-to-end technical leadership to support the resolution of incidents• Participate or deliver on the planning of services to meet the business needs • Engage in the certification and introduction of new products and solutions for our services and customers (executing testing and acceptance)• Conduct research based on requirements and develop recommendations on products, services, protocols, and standards• Monitor and analyze capacity and performance on the infrastructure and recommend enhancements to meet new or changing infrastructure demands• Deliver on technology standard maintenance activities to ensure the environment is stable and available• Monitor and action on fault, event and alert management and resolve incidents • Monitor and manage security vulnerabilities and deliver on remediation to ensure the environment is secure• Strict adherence to Change Management practicesQualifications• University Degree, College Diploma or Relevant Experience• 8+ Years of Experience in Complex IT Environments (Network, Systems and End User) • Certifications (Any); Cisco Certified Network Professional, Microsoft Certified Solutions Expert, Microsoft Certified Azure Expert, Certified Citrix ProfessionalADDITIONAL EXPERTISE IN:SERVER OS:Windows OSLinux OSStorage ManagementPrinting ServicesAIXSolarisACTIVE DIRECTORY and AZURE AD:Active DirectoryADFSAD Audit PlusAD Self Service PlusAD Manager PlusDHCPDNSTrustsSites and serviceGroup PolicyCertificate ServicesAzure ADConditional AccessAzure ADConditional AccessAzure IaasAzure PaasPLEASE NOTE:Due to Security Clearance requirements, you must have lived in Canada for the last 5 yearsSummaryDo you have this experience? If you answer YES, then please apply IMMEDIATELY to so we can then discuss your experience and interest in this opportunity!Randstad TechnologiesCanada's largest provider of IT Staffing Solutions, offering hundreds of permanent and contract opportunities across all roles, levels and platforms. Our Web-based tools help you see and apply for jobs matched automatically to your skills and preferences. When you're ready to interview we meet with you in person to help you build the technology career path you've always wanted. Visit www.randstad.ca to get started!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Fredericton, New Brunswick
      • Contract
      Randstad Staffing, Canada's #1 Integrated Staffing firm is currently recruiting for two detail oriented administrators to work for one of our clients in Fredericton NB. This is a full-time contract for 4+ months. There is a strong possibility this could be long term. This job is on-site in Fredericton. Requirements include but are not limited to:•Handling written and verbal client inquiries regarding Group Insurance coverage and policies; communicating benefits and providing information on eligibility and coverage options•Processing transactions and monthly reconciliation for insured•Liaising with Clients, Providers and Insurance Carriers ensuring inquiries/complaints are handled accordinglyAdvantagesStart Date - September 27Length of assignment - 4 months, could go longerHours - 8-4 or 9-5 (7 hour day, 1 hour unpaid lunch) 35 hour work week Pay is $18-19/hourResponsibilities•Provide accurate, professional, quality Customer Service to clients groups•Meet or exceed all call answer rate and service level KPIs, and deliver timely Administration Services•Contribute to the successful retention of current clients and attract new groups in the marketplace through accountability and ownership of client relationship and service•Actively contribute to a high performing and engaged Group Benefits team in a respectful team environmentQualifications•Excellent verbal and written communication skills (English/French) •Critical thinker with high attention to detail and accuracy•Great team player who can also work independently•Solid sense of initiative and urgency and have a desire to take on more responsibility•Dedicated and organized, with demonstrated accountability and reliability in the quality and timeliness of work.•Proven ability to multitask•Effective prioritization and follow up with the ability to meet deadlines under pressure•Good analytical, mathematical and problem-solving skills•2 years’ customer service experience•Insurance industry and Contact Centre experience would be an asset•Bilingual, English & French is an asset**must pass a clear criminal background check** SummaryIf interested apply today or please send your resume to: halifax.staffing@randstad.ca with the subject line Insurance AdministratorWe thank all those applicants who apply but only those selected for an interview will be contacted.Feel free to visit our website- www.randstad.ca for more opportunities that you may be qualified for. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad Staffing, Canada's #1 Integrated Staffing firm is currently recruiting for two detail oriented administrators to work for one of our clients in Fredericton NB. This is a full-time contract for 4+ months. There is a strong possibility this could be long term. This job is on-site in Fredericton. Requirements include but are not limited to:•Handling written and verbal client inquiries regarding Group Insurance coverage and policies; communicating benefits and providing information on eligibility and coverage options•Processing transactions and monthly reconciliation for insured•Liaising with Clients, Providers and Insurance Carriers ensuring inquiries/complaints are handled accordinglyAdvantagesStart Date - September 27Length of assignment - 4 months, could go longerHours - 8-4 or 9-5 (7 hour day, 1 hour unpaid lunch) 35 hour work week Pay is $18-19/hourResponsibilities•Provide accurate, professional, quality Customer Service to clients groups•Meet or exceed all call answer rate and service level KPIs, and deliver timely Administration Services•Contribute to the successful retention of current clients and attract new groups in the marketplace through accountability and ownership of client relationship and service•Actively contribute to a high performing and engaged Group Benefits team in a respectful team environmentQualifications•Excellent verbal and written communication skills (English/French) •Critical thinker with high attention to detail and accuracy•Great team player who can also work independently•Solid sense of initiative and urgency and have a desire to take on more responsibility•Dedicated and organized, with demonstrated accountability and reliability in the quality and timeliness of work.•Proven ability to multitask•Effective prioritization and follow up with the ability to meet deadlines under pressure•Good analytical, mathematical and problem-solving skills•2 years’ customer service experience•Insurance industry and Contact Centre experience would be an asset•Bilingual, English & French is an asset**must pass a clear criminal background check** SummaryIf interested apply today or please send your resume to: halifax.staffing@randstad.ca with the subject line Insurance AdministratorWe thank all those applicants who apply but only those selected for an interview will be contacted.Feel free to visit our website- www.randstad.ca for more opportunities that you may be qualified for. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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