Inside Sales Representative

As an Inside Sales Representative, you will be at the heart of the business, serving as the centralized communication hub for customers, suppliers, outside sales, and logistics. This role is perfect for someone who thrives in a fast-paced environment and enjoys solving complex problems for a diversified group of construction industry clients. Whether you are providing deep product expertise or coordinating intricate freight shipments, your work as an Inside Sales Representative will directly impact the company's success and reputation for excellence.

Advantages
Joining our client as an Inside Sales Representative offers a range of professional and personal benefits:

• Competitive annual salary ranging from $65,000 to $75,000.
• Complete benefits package and competitive compensation.
• Opportunity to work with an incredible team of people committed to each other's success.
• Career growth within the sales & marketing sector of the construction industry.
• Working for a niche wholesaler where your expertise is highly valued by customers.
• A proactive and dynamic work environment in the Coquitlam, BC office.

Responsibilities
The Inside Sales Representative role is multifaceted and requires a dedicated professional to manage the following core duties:

• Efficiently and accurately process sales orders for non-residential construction products.
• Respond promptly to customer product inquiries via telephone and for walk-in clients.
• Develop and maintain deep product knowledge regarding hundreds of specialized construction applications and part numbers.
• Act as the primary point of contact, facilitating clear communication between suppliers, accounting, warehouse staff, and operations.
• Understand the specific project needs of a diversified customer base to provide tailored solutions.
• Coordinate with incoming and outgoing freight suppliers to optimize logistics and shipment efficiency.
• Prepare detailed customer quotes and proactively follow up to secure sales.
• Communicate critical information and leads to the outside sales representative team.
• Manage high-volume incoming calls, redirecting them to appropriate departments or servicing customer needs directly.
• Prioritize multiple tasks daily with a consistent commitment to detail and accuracy.

Qualifications
To be considered for the Inside Sales Representative position, candidates must possess the following qualifications and competencies:

• 1–2 years of experience in an inside sales or customer service-related role.
• Preferred post-secondary education in a general business, sales, or customer service program.
• Excellent skills in MS Office, including solid experience in Word, PowerPoint, and Excel.
• Experience with Epicor - P21 software is looked upon favorably.
• Excellent English skills, both oral and written.
• Exceptionally organized and detail-oriented with a commitment to a high degree of accuracy.
• Capable of handling demands from a variety of sources and managing multiple tasks simultaneously.
• Ability to take personal initiative and demonstrate a strong motivation to succeed.
• High ethical standards and a positive, energetic, and self-motivated attitude.
• Applicants must complete the Inside Sales Wonderlic Test and send their resume to be considered.

Summary
At Randstad, we believe in the power of people. Our recruiters are experts in their fields and are dedicated to helping you find a role that aligns with your unique strengths and career aspirations. Don't sit back and wonder what might have been—take a proactive step toward your ideal career fit today.

We are your partner for talent, helping you not just find a job you love, but also build a successful career. Reach out today to discover more opportunities that fit your professional journey.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.