Inside Sales Representative

ranch Manager. As the Inside Sales Representative, you will be the primary point of contact for customers, responsible for carrying out all inside sales duties with precision and a commitment to exceptional service. Your role will be crucial in processing orders, managing inquiries, and ensuring a seamless customer experience from start to finish.

In this multifaceted Inside Sales Representative role, you will not only manage customer interactions but also provide vital backup to the warehouse staff as needed. This position requires a blend of strong communication skills, organizational prowess, and the ability to thrive in a fast-paced environment. You will be instrumental in maintaining customer profiles, monitoring back orders, and communicating important changes regarding products and pricing.

If you are a self-starter who excels at building relationships and is looking for a rewarding career in sales, we encourage you to apply for this exciting Inside Sales Representative position.


Advantages
- Join a stable and growing company with a supportive, team-oriented culture.
- Opportunity to play a vital role in a busy sales environment, making a direct impact on customer satisfaction.
- A dynamic role offering a variety of tasks, from front-line customer service to hands-on warehouse support.
- Receive comprehensive product training to become an expert in your field.
- Work for a company that prioritizes safety and provides a clean and organized work environment.


Responsibilities
- Process a high volume of customer orders received by telephone, fax, EDI, email, and web platforms.
- Provide timely and thorough follow-up on all customer inquiries, including stock checks, order status, and product information.
- Communicate relevant information to customers regarding changes in company policy, product pricing, and availability.
- Assist with the daily release of orders for delivery and perform clerical duties to support office operations.
- Service customers directly at the sales counter as required by the specific location.
- Actively monitor back orders and expedite shipments to ensure customer satisfaction.
- Gather and update customer information to maintain accurate profiles and assist the Branch Manager with backorder reporting.


Qualifications
- High School diploma or equivalent educational background.
- Minimum of one year of related experience in inside sales, customer service, or a similar role within the industry.
- Bilingual proficiency in English and French is mandatory.
- Working knowledge of Fairview products is a strong asset.
- Ability to perform physical tasks such as picking, packing, and putting away stock orders.


Summary
Apply directly on this side:
- Go to our website at www.randstad.ca, create a profile, and apply directly
- Email your resume to yulia.gershtein@randstad.ca and include the title of the position in the subject line.

We thank all applications for their interest in this position and only those selected for interviews will be contacted.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.