Invoicing Administrator

If so continue reading, we might just have an opportunity waiting for you!

This role is essentially the technical backbone of the Accounts Receivable process, acting as the primary link between finance operations and digital payment platforms. Crown is looking for a specialist who can own the entire lifecycle of customer invoicing portals—from the initial technical setup and user access management to the high-stakes troubleshooting required when an invoice fails to transmit.

You won't just be "inputting data"; you’ll be the process expert who ensures the "Master Sheet" of portal configurations remains the ultimate source of truth. A typical day involves triaging busy invoicing inboxes, manually correcting and re-uploading documents to platforms like Tungsten, and collaborating with IT to bridge communication gaps.

Because these platforms are constantly evolving, there is a heavy emphasis on documentation and continuous improvement. You’ll be responsible for turning complex billing workflows into clear Standard Operating Procedures (SOPs), ensuring that as the company scales, the knowledge of how to get paid stays organized and accessible. It’s a fast-paced role that requires a mix of financial literacy, technical troubleshooting, and the administrative discipline to meet tight month-end deadlines.

Advantages
Unlimited Free Access to Udemy
Collaborative team environment
Easily accessible by public transit

Responsibilities
Customer Invoicing Portals

Set up new customer invoicing portal requests from initial intake to completion
Maintain and update existing portal configurations based on customer communications
Set up and manage access for Crown employees and internal users
Track, maintain, and update login credentials and access details for all portal customers
Keep the customer portal master sheet accurate and up to date
Issue Resolution & Coordination

Troubleshoot portal‑related issues by liaising with portal support teams and internal IT
Follow up on issues to ensure timely resolution and clear communication
Invoice Processing & Administration

Monitor, clear, and action the CI inbox
Monitor, clear, and action the invoicing inbox
Manually re‑upload corrected invoices to the Tungsten portal for applicable customers
Documentation & Process Improvement

Create Standard Operating Procedures (SOPs) for new or updated billing processes
Maintain an up‑to‑date repository of invoicing and portal‑related procedures

Qualifications
Previous experience in finance, invoicing, accounts receivable, or billing support roles
Familiarity with structured processes and documentation
Able to work independently while collaborating with cross‑functional teams
Comfortable in a fast‑paced, deadline‑driven environment

Summary
Apply now or send your profile directly to heather.francescut@randstad.ca to be considered today!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.