Legal Receptionist

This is more than a reception role—you will be the face of the firm, a key member of our team, and a critical point of contact for our clients.

Advantages
• Impactful Role: You'll be the first point of contact for clients and a key member of the team. Your ability to create a welcoming and calming environment directly impacts the firm's reputation and client experience.

• Skill Development: This is more than a typical reception job; it offers a chance to develop high-level organizational and communication skills, client management abilities, and administrative expertise in a professional setting.

• Supportive Environment: You'll be part of a team that values proactivity and mutual support. The role encourages you to take initiative and help where needed, making you an essential and appreciated member of the workplace.

Responsibilities
• Client Management: Act as the first point of contact for all clients and visitors, both in person and on the phone, ensuring they feel welcomed and valued. You will be a calm and reassuring presence, especially in urgent situations.

• Scheduling and Communication: Skillfully manage a complex calendar, schedule appointments, and coordinate with our lawyers and consultants. You'll handle inquiries and communicate detailed information about our services and booking processes.

• Administrative Support: Manage client intake forms, process payments, and send detailed confirmation emails. You'll also provide essential administrative support, including filing, scanning, and data entry, ensuring all client information is handled with the utmost confidentiality.

• Office Coordination: Maintain a clean and organized reception and conference area, manage office supplies, and handle incoming and outgoing mail and courier services.

• Team Support: Anticipate the needs of the team and proactively offer support, whether it's helping with a task, tidying up, and supporting as needed


Qualifications
What we are looking for:

• A confident and articulate professional who can "sell" our services by clearly and patiently explaining the next steps to potential clients.

• Someone with impeccable organizational skills and a meticulous eye for detail, especially when scheduling and handling client information.

• An individual who is patient and calm under pressure, able to manage a high volume of calls and guide clients through our processes without being a "wall."

• A proactive team player who is willing to take initiative and go above and beyond to support the entire team.

• A punctual and reliable individual who is eager to grow with our firm.

Summary
If you are a detail-oriented problem-solver who can handle a fast-paced environment with grace and professionalism, we encourage you to apply.

To Apply: Please apply to this job ad or send your resume directly to Emma.Innis@randstad.ca

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.