Are you a payments veteran ready to lead a massive, enterprise-level conversion? We are urgently seeking a Program Manager with 10+ years of deep expertise in the Merchant Acquiring/Processing industry to drive a critical portfolio migration for a major international financial player.
...
This is a high-impact, 16-month contract opportunity based in the Toronto area, requiring you to own the entire conversion lifecycle—from discovery and governance through testing, cutover, and post-migration support.
Advantages
The Program Manager will own the end-to-end management and execution of the merchant portfolio migration, ensuring a successful transition within defined timelines and quality standards.
Responsibilities
Program Ownership: Manage all conversion phases: Discovery, Planning, Organizing, Build, Testing, Implementation/Cutover.
Project Scheduling: Review, own, and execute a provided 18-month project schedule, defining the critical path, key milestones, and dependencies.
Governance & Reporting: Establish comprehensive program governance and manage the cadence of reporting to the executive committee.
Workstream Coordination: Coordinate and manage multiple complex workstreams
Qualifications
Essential Skills & Experience (Minimum 10+ Years Required)
Industry Expertise: Minimum 10+ years working in the merchant processing/acquiring industry.
Conversion Management: Proven, extensive experience managing large-scale portfolio conversions covering business, technical, and operational components.
Acquiring Systems Knowledge: Deep understanding of Acquirer Processing Systems and MIDs hierarchy.
Payment Flows: Strong command of Card Brand experience and the technical understanding of Settlement funding flows.
Merchant Operations: Expertise in key merchant operational areas, including: New Account Boarding and underwriting, Chargebacks and disputes, Reconciliation, Customer Service, Help Desk, Data Mapping, and Testing.
Tools & Communication: Proficiency with MS Office Tools and strong stakeholder communication and governance skills.
Summary
We are looking for leaders who have lived and breathed: ✅ Large-Scale Portfolio Conversions (Source to Target Platform) ✅ Deep knowledge of Acquirer Processing Systems & MIDs Hierarchy ✅ Expertise in Settlement Flows, Chargebacks, and New Account Boarding ✅ Managing multi-faceted workstreams (Technical, Operational, Business)
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Are you a payments veteran ready to lead a massive, enterprise-level conversion? We are urgently seeking a Program Manager with 10+ years of deep expertise in the Merchant Acquiring/Processing industry to drive a critical portfolio migration for a major international financial player.
This is a high-impact, 16-month contract opportunity based in the Toronto area, requiring you to own the entire conversion lifecycle—from discovery and governance through testing, cutover, and post-migration support.
Advantages
The Program Manager will own the end-to-end management and execution of the merchant portfolio migration, ensuring a successful transition within defined timelines and quality standards.
Responsibilities
Program Ownership: Manage all conversion phases: Discovery, Planning, Organizing, Build, Testing, Implementation/Cutover.
Project Scheduling: Review, own, and execute a provided 18-month project schedule, defining the critical path, key milestones, and dependencies.
Governance & Reporting: Establish comprehensive program governance and manage the cadence of reporting to the executive committee.
...
Workstream Coordination: Coordinate and manage multiple complex workstreams
Qualifications
Essential Skills & Experience (Minimum 10+ Years Required)
Industry Expertise: Minimum 10+ years working in the merchant processing/acquiring industry.
Conversion Management: Proven, extensive experience managing large-scale portfolio conversions covering business, technical, and operational components.
Acquiring Systems Knowledge: Deep understanding of Acquirer Processing Systems and MIDs hierarchy.
Payment Flows: Strong command of Card Brand experience and the technical understanding of Settlement funding flows.
Merchant Operations: Expertise in key merchant operational areas, including: New Account Boarding and underwriting, Chargebacks and disputes, Reconciliation, Customer Service, Help Desk, Data Mapping, and Testing.
Tools & Communication: Proficiency with MS Office Tools and strong stakeholder communication and governance skills.
Summary
We are looking for leaders who have lived and breathed: ✅ Large-Scale Portfolio Conversions (Source to Target Platform) ✅ Deep knowledge of Acquirer Processing Systems & MIDs Hierarchy ✅ Expertise in Settlement Flows, Chargebacks, and New Account Boarding ✅ Managing multi-faceted workstreams (Technical, Operational, Business)
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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