Operations Coordinator, Strategic Sales

This is a contract role that will be active for about 4 months, but there is a possibility of extension depending on the volume or work.

Advantages
• Mission-Driven Company: Join a company committed to creating positive change and building a healthier, thriving future through innovative products and community connections.
• Growth-Focused Environment: You will be part of an equitable, inclusive, and growth-focused workplace where you can continuously innovate and achieve great results.
• Collaborative Team: Work with a team that values strong connections, honest communication, and kindness. You’ll have the opportunity to lead with courage and put people first.
• Unique Culture: We foster a culture of fun and joy, where you can bring your whole self to work and not take yourself too seriously.

Responsibilities
• Order and Logistics Management: Organize and process all order-related issues, including returns, refunds, credits, and short shipments, ensuring accuracy and efficiency.
• Partner Communication: Manage the Strategic Sales general inquiries inbox, responding promptly and effectively to solve problems and maintain strong, positive relationships with partners.
• Cross-Functional Collaboration: Serve as a liaison between Account Managers, Operations, and other teams, including Distribution Centers and Financial Shared Services, to facilitate smooth processes.
• Operational Support: Provide comprehensive administrative and operational support to the Strategic Sales team, including select order processing and inventory management.
• Process Improvement: Actively identify process constraints and collaborate with the team to develop and implement new efficiencies.
• Special Projects: Take ownership of special projects and additional duties as needed to support team goals.

Qualifications
• Experience: Ideally 1-3 years of experience in a retail store or customer service center.
• Education: A post-secondary degree in a related field or relevant experience.
• Skills: Strong time management, organizational skills, and the ability to manage multiple tasks under tight deadlines.
• Tools: Proficiency in MS Office (Outlook, Excel, Word), as well as experience with PowerPoint, Smartsheet, and SharePoint.
• Mindset: An entrepreneurial spirit with an interest in challenging the status quo and innovating how we work. You should also possess excellent written and verbal communication skills and be a collaborative team player who holds yourself and others accountable.

Summary
The Operations Coordinator for Strategic Sales is a vital, full-time role responsible for the day-to-day operational support of our client's Strategic Sales department. This position requires a highly organized, collaborative, and proactive individual with strong communication skills and a customer-service mindset. You'll play a key role in processing orders, resolving issues, and fostering strong internal and external relationships, all while contributing to a brand that's redefining athletic apparel and community connection. This role is a perfect fit for someone who thrives on a challenge, loves to collaborate, and wants to be part of an innovative and purpose-driven company. If this is you, APPLY TODAY!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.