Operations Officer - 56745

Advantages
Contract Term: Initial 9-month contract with the possibility of extension or conversion to a permanent role based on performance and business needs.
Work Model: Hybrid work model requiring 4 days per week onsite at the 10205-101st Street Northwest, Edmonton location.
Independent Role: Opportunity to work in an independent role and take direct ownership of critical business processes (Customer Value Proposition).
Training: Comprehensive 2-3 week training period, with the first week being fully onsite.

Responsibilities
The Funding Officer will be responsible for the timely and accurate execution of pre-funding and funding tasks for various credit products.
Funding Management: Execute the funding of mortgages and Home Equity Lines of Credit (HELOCs).
Documentation Review: Thoroughly review all required documentation to ensure compliance and accuracy.
Discrepancy Resolution: Identify and resolve any discrepancies or issues within the funding documentation in a timely manner.
SLA Adherence: Maintain high levels of speed and accuracy to meet established Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).
Ownership & Accountability: Take full ownership of tasks from start to finish, demonstrating strong accountability for results.
Task Prioritization: Effectively prioritize a high volume of tasks to manage workflow within set deadlines.
Communication: Utilize strong communication skills to liaise with internal teams and resolve issues as necessary.
Work Schedule: The regular working week will be Mon-Fri (8:00 AM - 6:00 PM) with a Saturday rotation (8:00 AM - 4:00 PM). Overtime may be required but not on a regular basis

Qualifications
Must-Have Skills
Banking/Finance Background: Previous professional experience in Banking, Accounting, or Bookkeeping.
Attention to Detail: Proven strong attention to detail for accurate document review and discrepancy resolution.
Technical Proficiency: Competency with MS Office Suite (Word, Excel, Outlook).
SLA Focus: Demonstrated ability to work within and adhere to Service Level Agreements (SLAs) and strict deadlines.
Communication: Excellent communication skills (written and verbal).
Work Ethic: Proven track record of taking initiative and possessing a strong work ethic.

Preferred Qualifications (Nice-to-Have)
Prior banking experience is highly preferred.
Familiarity with the real estate or mortgage industry.
Post-secondary education is required.
3 to 5 years of overall professional experience in a relevant field.

Summary
If you are interested in the Operations officer role please apply online today!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.