Operations Officer - 57552

Job Opportunity: Operations Officer II (Settlements)
Location: Edmonton, AB
Contract Length: 1 Year (Extension and Permanent Conversion possible)
Start Date: April 8th, 2026
Work Schedule: Mon–Fri, 8-hour rotational shifts (8am–4pm, 9am–5pm, or 10am–6pm)
Pay rate: $25.94


Advantages
Supportive Environment: Join a team that is described as collaborative, helpful, and friendly.
Growth Potential: Strong possibility for contract extension or conversion to a permanent role based on performance.
Training: Comprehensive 3-4 month in-person training program to ensure your success (100% onsite for the first 3 months).
Work-Life Balance: Occasional overtime may be required, but it is always subject to approval.
Modern Workspace: Primarily back-office focused (80%) with minimal phone interaction (20%).

Responsibilities
Transaction Processing: Execute high-volume transactions accurately and on time, ensuring full compliance with formal and informal SLAs.
Operational Support: Support partners with incoming transactions and perform necessary adjustments within your level of authority.
Problem Resolution: Identify and escalate processing or operational issues to the appropriate partners to ensure service quality is never compromised.
Process Improvement: Actively review internal activities and provide innovative ideas to strengthen our operating model and elevate service quality.
Risk & Compliance: Maintain a solid understanding of internal and industry regulations (including AML and Business Continuity) and adhere to the Bank Code of Conduct.
Workload Management: Prioritize your daily tasks to meet productivity goals and manage confidential correspondence with the utmost discretion.

Qualifications
Must-Haves:
Experience: 2+ years of administrative experience.
Communication: Excellent written and verbal communication skills.
Tech Savvy: Proficient in Microsoft Office (Excel, Word, PowerPoint) and the ability to quickly learn internal proprietary systems.
Soft Skills: Strong time management, organizational skills, and a "hardworking" mindset.
Adaptability: Must be able to work independently and effectively within a team of 15.
Compliance: Basic understanding of risk compliance and the ability to exercise due diligence in all tasks.

Nice-to-Haves:
Previous experience in the banking or financial services industry.
Experience working with Standard Operating Procedures (SOPs).
Flexibility in adapting to changing priorities.

Summary
If you are interested in the operations officer role please apply online today!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.