Patient Service Representative and Pharmacy Assistant

Are you a strong communicator with a passion for healthcare administration or pharmacy support? We are seeking a dedicated Patient Service Representative / Pharmacy Assistant to join a dynamic specialty pharmacy team in Burnaby, BC. This is an excellent 5-week temporary assignment where you will play a critical role in supporting daily pharmacy operations and assisting the team with a smooth transition to a brand-new ordering system. If you thrive in a fast-paced environment and love delivering top-tier patient service and telephone/email-based care, this role offers the perfect short-term opportunity to expand your experience.

Apply today!


Advantages
Patient Service Representative and Pharmacy Assistant - Temporary Assignment - Burnaby, BC - Healthcare

Competitive hourly pay rate of $23.00 per hour

Ideal daytime shift schedule from Monday to Friday, 8:00 AM to 4:00 PM

Balanced, desk-based position within a modern specialty pharmacy with some pharmacy assistant duties possible as well to support service and delivery deadlines

Opportunity to gain experience and network within a major healthcare setting

Support a critical system changeover alongside a collaborative, helpful team



Responsibilities
Patient Service Representative and Pharmacy Assistant - Temporary Assignment - Burnaby, BC - Healthcare

Manage incoming calls and provide polite, professional, and clear assistance to patients of the specialty pharmacy or their caregivers

Confirm incoming medication and supplies orders and ensure high accuracy during order entry for medical supplies and rental infusion equipment as well as prescriptions

Maintain frequent, proactive communication via email and telephone with healthcare providers and patients

Assist with pharmacy assistant duties from time to time, which may include order entry and supporting prescription-related tasks

Input and update records efficiently to help backfill for team members on leave and assist with the transition to the new ordering system



Qualifications
Patient Service Representative and Pharmacy Assistant - Temporary Assignment - Burnaby, BC - Healthcare

Requirements:

Prior work experience as a pharmacy assistant, particularly with order entry and using Kroll pharmacy software is strongly preferred - Kroll

Previous experience in healthcare administration, medical patient/caregiver service, or a call centre environment would help set you up for success

Strong written and verbal communication skills in English - Polite, warm, and professional phone manner

Full availability for the entire 5-week assignment without interruption, with the ability to start immediately

Legally eligible to work full-time hours in Canada

Ability to provide a minimum of one professional supervisory reference

Comfortable completing a standard criminal background check (online, we would coordinate if you were selected)

Willingness to complete complimentary online health and safety training provided by Randstad

Summary
Patient Service Representative and Pharmacy Assistant - Temporary Assignment - Burnaby, BC - Healthcare

Qualified, available and interested candidates are encouraged to click "apply" on this page and submit an application via Randstad Canada's confidential career portal.

About Randstad Healthcare – Your Partner in Career Growth

Randstad Canada's Healthcare Division specializes in permanent and long-term direct-hire contract placements across a variety of healthcare sectors in major centres throughout Canada. We are committed to connecting qualified healthcare professionals with roles that align with their skills and career goals.

No Cost to Job Seekers

There is no cost for job seekers to use our services. We are engaged by healthcare employers to support their hiring efforts, and our involvement does not affect your compensation in any way. All inquiries and conversations are handled confidentially, and your information is only shared with your explicit permission.

How We Support the Hiring Process

When you express interest in an opportunity with Randstad Healthcare, and if your background aligns with our client's current needs, our team may reach out to begin the selection process. Here’s what that process typically involves:

✔ Initial Contact – No resume is required to begin but is encouraged, as understanding your background helps us help you. Apply to this advertisement so we have your info.

✔ Introductory Chat – If your profile is a potential fit, you may be contacted by our team for a 10–15-minute informal conversation to explore alignment with the role.

✔ Assessment & Presentation – For strong matches, we’ll conduct a more in-depth assessment and may present your profile to the client’s hiring team.

✔ Interview Coordination – If selected to move forward, we’ll coordinate interviews and help you prepare.

✔ Offer & Onboarding Support – If offered the role, you’ll be employed directly by our client (temporary support staff may be directly employed by Randstad Canada). We assist with coordination and background checks, and ensure you’re prepared for your first day.

Not Sure Yet? That’s Okay. We’re happy to answer your questions and provide guidance—even if you’re still exploring your options.

Ready to Apply?

If you’re qualified and interested, click “apply” to submit your profile through Randstad Canada's confidential career portal.

This posting is for existing and upcoming vacancies. Randstad uses artificial intelligence to help our recruiters screen, assess, and select talent for this role and others within our database. Although Randstad uses A.I. as a tool, candidate selection and hiring decisions are made by our employees, in collaboration with hiring teams.

Thank you for your interest in Randstad Healthcare. Please note that only candidates whose profiles align with our client’s immediate or typical hiring needs may be contacted for further steps in the process. Thank you for your interest in this opportunity, and for taking the time to learn about Randstad Healthcare's professional recruitment services! We look forward to reviewing your application.



Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.