Payroll Specialist

Unlimited Free Access to Udemy
Collaborative team environment
Easily accessible by public transit

Responsibilities
Customer Guidance: Support small businesses and accounting partners across North America with complex payroll scenarios, deductions, and system compliance questions.

Accuracy & Compliance: Review and verify payroll data, tax filings, year-end forms (like T4s/W-2s), and Records of Employment (ROEs) to guarantee zero-error processing.
Collaboration: Work cross-functionally with Customer Operations, Product, and Risk teams to investigate platform anomalies and improve the overall user experience.
Empathetic Support: Turn confusing compliance guidelines into clear, understandable advice for small business owners who don't have an HR background.
Continuous Improvement: Contribute ideas to optimize our internal processes, helping us keep the software the "friendliest" on the market.

Qualifications
Payroll Expertise: 2 to 4 years of hands-on experience handling payroll processing, ideally within a multi-provincial (Canada) or multi-state (US) environment.
Certification Preference: Holding or actively working toward a payroll designation (such as PCP/PLP in Canada or FPC/CPP in the US) is highly valued.
Remote Independence: High comfort level working autonomously in a remote environment, with excellent written and verbal communication skills.

Summary
Apply now or send your profile directly to heather.francescut@randstad.ca to be considered today!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.