Pharmacy Assistant - Order Entry, Billing and Adjudication Expert

We are hiring a full-time, permanent Pharmacy Assistant specializing in Billing and Adjudication to join an established, highly collaborative healthcare team in Edmonton. This is a highly administrative role that relies heavily on your sharp attention to detail and communication skills. It is an incredible opportunity to make an immediate impact behind the scenes and position yourself for future career growth within a major healthcare service delivery organization.

Are you a proven public and private payor expert and data entry-skilled pharmacy administrator? Apply now!

Advantages
Pharmacy Assistant (Billing and Adjudication - Kroll Expert) - FT Permanent - Edmonton, AB - Healthcare

Full-Time, Permanent Status: Enjoy the long-term stability, security, and career satisfaction of a permanent placement from day one.

Desk-Based Administrative Focus: Maximize your specialized technical talents. You will spend approximately 6 hours of your day focused on billing, adjudication, and client communication, and up to 2 hours supporting filling and hands-on pharmacy workflows based on daily business needs.

Thriving Team Culture: Join a large, dynamic, and supportive team of pharmacy professionals who truly love where they work.

Thorough Onboarding: Benefit from a dedicated training period to ensure your complete confidence in the role.

Desirable Work Hours: Following your training, standard shifts are Monday to Friday from as early as 8am through as late as 6pm with the the potential for future shifts that may go as late as 8pm (Candidates must have open availability between 8:00 AM and 8:00 PM on weekdays to accommodate occasional shift adjustments based on business volume).

Responsibilities
Pharmacy Assistant (Billing and Adjudication - Kroll Expert) - FT Permanent - Edmonton, AB - Healthcare

Manage a high volume of desk-based client and patient interactions fluidly via both phone and email.

Perform complex pharmacy billing and insurance adjudication tasks as the primary focus of your daily workflow.

Coordinate and communicate clearly and professionally with insurance providers, patients, and internal team members to resolve administrative roadblocks.

Maintain complete accuracy when managing prescription labeling and documentation.

Provide secondary, hands-on support to the pharmacy floor as needed, including filling, shipping, and delivery-oriented tasks.

Qualifications
Pharmacy Assistant (Billing and Adjudication - Kroll Expert) - FT Permanent - Edmonton, AB - Healthcare

To be successful in this role, you must bring a specific set of skills and experiences:

- Must-Have: Strong, proven experience in high volume pharmacy billing and adjudication.

- Must-Have: Fluency in English with exceptional verbal and written communication skills (essential for this desk-based role).

- Must-Have: Shift Flexibility. Following the training period (8 AM–4 PM), you must have the flexibility to work any of these shifts: 9:00 AM - 5:00 PM, 10:00 AM–6:00 PM or to support between the hours of 6am through 8pm weekdays if required.

- Strongly Preferred: Proficiency with Kroll pharmacy software. (Candidates with expert-level billing and adjudication skills on other pharmacy systems will also be considered).

- Ability to thrive in a fast-paced, high-volume office style environment.

- If you are educated in accounting/bookeeping and possess at least 1 years' full-time experience in a pharmacy setting, we can also consider your candidacy (as this is an insurance/adjudication focused role but the pharmacy background is a must).


Summary
Pharmacy Assistant (Billing and Adjudication - Kroll Expert) - FT Permanent - Edmonton, AB - Healthcare

Qualified, available and interested candidates are encouraged to click "apply" on this page and submit an application via Randstad Canada's confidential career portal.

About Randstad Healthcare – Your Partner in Career Growth

Randstad Canada's Healthcare Division specializes in permanent and long-term direct-hire contract placements across a variety of healthcare sectors in major centres throughout Canada. We are committed to connecting qualified healthcare professionals with roles that align with their skills and career goals.

No Cost to Job Seekers

There is no cost for job seekers to use our services. We are engaged by healthcare employers to support their hiring efforts, and our involvement does not affect your compensation in any way. All inquiries and conversations are handled confidentially, and your information is only shared with your explicit permission.

How We Support the Hiring Process

When you express interest in an opportunity with Randstad Healthcare, and if your background aligns with our client's current needs, our team may reach out to begin the selection process. Here’s what that process typically involves:

✔ Initial Contact – No resume is required to begin but is encouraged, as understanding your background helps us help you. Apply to this advertisement so we have your info.

✔ Introductory Chat – If your profile is a potential fit, you may be contacted by our team for a 10–15-minute informal conversation to explore alignment with the role.

✔ Assessment & Presentation – For strong matches, we’ll conduct a more in-depth assessment and may present your profile to the client’s hiring team.

✔ Interview Coordination – If selected to move forward, we’ll coordinate interviews and help you prepare.

✔ Offer & Onboarding Support – If offered the role, you’ll be employed directly by our client (temporary support staff may be directly employed by Randstad Canada). We assist with coordination and background checks, and ensure you’re prepared for your first day.

Not Sure Yet? That’s Okay. We’re happy to answer your questions and provide guidance—even if you’re still exploring your options.

Ready to Apply?

If you’re qualified and interested, click “apply” to submit your profile through Randstad Canada's confidential career portal.

This posting is for existing and upcoming vacancies. Randstad uses artificial intelligence to help our recruiters screen, assess, and select talent for this role and others within our database. Although Randstad uses A.I. as a tool, candidate selection and hiring decisions are made by our employees, in collaboration with hiring teams.

Thank you for your interest in Randstad Healthcare. Please note that only candidates whose profiles align with our client’s immediate or typical hiring needs may be contacted for further steps in the process. Thank you for your interest in this opportunity, and for taking the time to learn about Randstad Healthcare's professional recruitment services! We look forward to reviewing your application.



Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.