Pharmacy Assistant / Service Coordinator

We are searching for a highly organized and detail-oriented Pharmacy Assistant / Patient Service Coordinator to join our client, a non-retail pharmacy in Calgary, for a 12-month contract. This is your chance to use your specialized Kroll skills in a professional office environment focused on coordination and processing.

If you thrive in a fast-paced setting where your communication, billing, adjudication (public and private) and technical skills are key, we want to hear from you.

Apply today!

Advantages
Pharmacy Assistant / Patient Service Coordinator - 12 month contract - Calgary - Healthcare

Competitive rate of pay

Strong Work-Life Balance: Stable daytime schedule (9:00 AM - 5:00 PM), Monday to Friday. No weekends or evenings required!

Non-Retail Environment: Move away from the retail counter and into a professional, office-based coordination role.

Long-Term Contract: Secure a 12-month contract with a reputable organization. Build your pharmacy experience and add to your resume!

Convenient Location: This role is 100% on-site in Calgary.

Responsibilities
Pharmacy Assistant / Patient Service Coordinator - 12 month contract - Calgary - Healthcare

As the Pharmacy Assistant / Coordinator, your day will be focused on communication, scheduling, and processing. Your key duties will include:

Handling a high volume of inbound and outbound calls using a phone system.

Coordinating and scheduling shipments using software.

Managing patient and client inquiries via phone and email (MS Outlook).

Processing reimbursements directly in Kroll, including managing card payments.

Handling all adjudication processes through the required systems.

Communicating clearly and effectively with patients, healthcare providers, and internal team members via Microsoft Teams and other tools.

Qualifications
Pharmacy Assistant / Patient Service Coordinator - 12 month contract - Calgary - Healthcare

Mandatory: Strong, recent experience with Kroll pharmacy software in a high volume pharmacy setting (intake focused role inputting 50-100+ scripts per shift independently0.

Mandatory: Exceptional communication skills (both verbal and written) are essential for this role.

Proven experience with pharmacy reimbursement and adjudication processes (public and private payors).

Proficiency with the Microsoft Office Suite (particularly Outlook for email management).

Experience using phone systems, scheduling software and internal chat (like MS Teams) is going to help set you up for success.

Must be able to work 100% on-site in Calgary.

Summary
Pharmacy Assistant / Patient Service Coordinator - 12 month contract - Calgary - Healthcare

Qualified, available and interested candidates are encouraged to click "apply" on this page and submit an application via Randstad Canada's confidential career portal.

About Randstad Healthcare – Your Partner in Career Growth

Randstad Canada's Healthcare Division specializes in permanent and long-term direct-hire contract placements across a variety of healthcare sectors in major centres throughout Canada. We are committed to connecting qualified healthcare professionals with roles that align with their skills and career goals.

No Cost to Job Seekers

There is no cost for job seekers to use our services. We are engaged by healthcare employers to support their hiring efforts, and our involvement does not affect your compensation in any way. All inquiries and conversations are handled confidentially, and your information is only shared with your explicit permission.

How We Support the Hiring Process

When you express interest in an opportunity with Randstad Healthcare, and if your background aligns with our client's current needs, our team may reach out to begin the selection process. Here’s what that process typically involves:

✔ Initial Contact – No resume is required to begin but is encouraged, as understanding your background helps us help you. Apply to this advertisement so we have your info.

✔ Introductory Chat – If your profile is a potential fit, you may be contacted by our team for a 10–15-minute informal conversation to explore alignment with the role.

✔ Assessment & Presentation – For strong matches, we’ll conduct a more in-depth assessment and may present your profile to the client’s hiring team.

✔ Interview Coordination – If selected to move forward, we’ll coordinate interviews and help you prepare.

✔ Offer & Onboarding Support – If offered the role, you’ll be employed directly by our client (temporary support staff may be directly employed by Randstad Canada). We assist with coordination and background checks, and ensure you’re prepared for your first day.

Not sure yet? Apply anyway - if you're qualified and a top applicant, we'll be in touch and you can ask any questions you might have - we're happy to help!

Ready to Apply or Refer a Friend?

If you’re qualified and interested, click “apply” to submit your profile through Randstad Canada's confidential career portal.

Know someone who might be a great fit? Refer them through our referral program and you could qualify for a $250 bonus once they complete four weeks in any of our positions. Submit a Referral using this form: https://forms.gle/nDoJwTCPADsdxe5MA

Thank you for your interest in Randstad Healthcare. Please note that only candidates whose profiles align with our client’s immediate or typical hiring needs may be contacted for further steps in the process. Thank you for your interest in this opportunity, and for taking the time to learn about Randstad Healthcare's professional recruitment services! We look forward to reviewing your application.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.