Policy Conversion Representative
Start date: Feb 9, 2026
Office location: Waterloo – Westmount Rd S
Contract: Full-time, up to 12 months
Work model: Hybrid – up to 3 days per week onsite
Pay rate: $25.64/hour
Schedule: Rotational shifts between 7:30 AM and 6:30 PM Hours: 7.25 per day / 36.25 per week (including breaks)
...
About this role
We are working with a prominent Canadian Property & Casualty (P&C) insurance organization that is currently navigating a major acquisition and system transition. As the company focuses on maintaining complete data accuracy, meeting regulatory expectations, and delivering a smooth customer experience, we are recruiting Policy Conversion Representatives on contracts of up to 12 months. Your role will support the successful migration of policy information throughout this critical project phase.
If this role interests you, please visit www.randstad.ca to apply directly or send your resume directly to ali.asjad@randstad.ca with subject line - "Policy Conversion Representative"
Advantages
Develop high-value skills by working on a large-scale, 12-month project with one of Canada’s top P&C insurance providers — an opportunity to grow your expertise in policy conversion, data accuracy, and regulatory compliance.
Earn competitive pay from day one, with an hourly rate of $25.64/hour, offering strong earnings and stability throughout the contract period.
Benefit from structured onboarding, including 6–7 weeks of comprehensive training designed to equip you with the tools, knowledge, and system experience needed to be successful and confident in your role.
Responsibilities
This position centres on precise data handling and policy processing within an insurance operations setting.
Policy Migration Execution: Perform detailed manual entry and processing to transfer P&C insurance policy details accurately from the legacy platform into the new system.
Data Review & Validation: Check every data point for accuracy, identify errors or inconsistencies, and use sound judgment to correct issues and complete scenario-based policy conversions.
Outbound Communication: Reach out by phone or email to brokers when clarification, confirmation, or missing data is required for policy files
(Note: This role involves no inbound customer service calls).
Quality & Compliance: Work to strict regulatory and governance standards, ensuring every converted policy meets accuracy expectations and is error-free.
Systems & Tools
Full training will be provided on:
Vyne-GWPC (Guidewire Policy Center)
Salesforce
Qualifications
Relevant experience in roles involving high-volume data processing or detailed administrative work where accuracy, compliance, and quality were critical (such as policy administration or processing support).
Strong attention to detail, reliable technical skills, a quality-first mindset, and the ability to manage time efficiently.
Clear and professional communication skills for outbound phone and email interactions with brokers.
Comfortable operating in a fast-paced, production-driven environment.
Able to complete 6–7 weeks of structured training that includes e-learning, shadowing, and hands-on practice with guidance from a Team Lead.
Performance evaluated through KPIs focused on accuracy, regulatory alignment, and the number of policy conversions completed.
Summary
Quick Filter Questionnaire & Application:
To fast-track your application, please reply directly to this posting, or email :
ali.asjad@randstad.ca with your UPDATED RESUME, providing a brief Yes/No/Short Answer response to the questions below:
Compensation: Are you comfortable with the contract hourly rate between $25.64 /hour (Yes/No)
Location & Hybrid: Are you willing and able to work up to 3 days per week (initially more) in the Waterloo office (Westmount Rd S ) location? (Yes/No)
Transferable Experience: Do you have professional experience in high-volume, detail-oriented data processing, administrative, or operations roles? (Yes/No)
Insurance Knowledge: Briefly describe any related knowledge or experience you have in P&C Insurance, Underwriting, Policy Processing, or Policy Conversion/Migration. (Short Answer)
Technical Skills: Do you have working knowledge of Salesforce or Guidewire Policy Center (GWPC)? (Yes/No, and which one(s))
We will review your answers and resume immediately to assess your fit for this urgent opportunity!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
show more
Policy Conversion Representative
Start date: Feb 9, 2026
Office location: Waterloo – Westmount Rd S
Contract: Full-time, up to 12 months
Work model: Hybrid – up to 3 days per week onsite
Pay rate: $25.64/hour
Schedule: Rotational shifts between 7:30 AM and 6:30 PM Hours: 7.25 per day / 36.25 per week (including breaks)
About this role
We are working with a prominent Canadian Property & Casualty (P&C) insurance organization that is currently navigating a major acquisition and system transition. As the company focuses on maintaining complete data accuracy, meeting regulatory expectations, and delivering a smooth customer experience, we are recruiting Policy Conversion Representatives on contracts of up to 12 months. Your role will support the successful migration of policy information throughout this critical project phase.
If this role interests you, please visit www.randstad.ca to apply directly or send your resume directly to ali.asjad@randstad.ca with subject line - "Policy Conversion Representative"
Advantages
Develop high-value skills by working on a large-scale, 12-month project with one of Canada’s top P&C insurance providers — an opportunity to grow your expertise in policy conversion, data accuracy, and regulatory compliance.
...
Earn competitive pay from day one, with an hourly rate of $25.64/hour, offering strong earnings and stability throughout the contract period.
Benefit from structured onboarding, including 6–7 weeks of comprehensive training designed to equip you with the tools, knowledge, and system experience needed to be successful and confident in your role.
Responsibilities
This position centres on precise data handling and policy processing within an insurance operations setting.
Policy Migration Execution: Perform detailed manual entry and processing to transfer P&C insurance policy details accurately from the legacy platform into the new system.
Data Review & Validation: Check every data point for accuracy, identify errors or inconsistencies, and use sound judgment to correct issues and complete scenario-based policy conversions.
Outbound Communication: Reach out by phone or email to brokers when clarification, confirmation, or missing data is required for policy files
(Note: This role involves no inbound customer service calls).
Quality & Compliance: Work to strict regulatory and governance standards, ensuring every converted policy meets accuracy expectations and is error-free.
Systems & Tools
Full training will be provided on:
Vyne-GWPC (Guidewire Policy Center)
Salesforce
Qualifications
Relevant experience in roles involving high-volume data processing or detailed administrative work where accuracy, compliance, and quality were critical (such as policy administration or processing support).
Strong attention to detail, reliable technical skills, a quality-first mindset, and the ability to manage time efficiently.
Clear and professional communication skills for outbound phone and email interactions with brokers.
Comfortable operating in a fast-paced, production-driven environment.
Able to complete 6–7 weeks of structured training that includes e-learning, shadowing, and hands-on practice with guidance from a Team Lead.
Performance evaluated through KPIs focused on accuracy, regulatory alignment, and the number of policy conversions completed.
Summary
Quick Filter Questionnaire & Application:
To fast-track your application, please reply directly to this posting, or email :
ali.asjad@randstad.ca with your UPDATED RESUME, providing a brief Yes/No/Short Answer response to the questions below:
Compensation: Are you comfortable with the contract hourly rate between $25.64 /hour (Yes/No)
Location & Hybrid: Are you willing and able to work up to 3 days per week (initially more) in the Waterloo office (Westmount Rd S ) location? (Yes/No)
Transferable Experience: Do you have professional experience in high-volume, detail-oriented data processing, administrative, or operations roles? (Yes/No)
Insurance Knowledge: Briefly describe any related knowledge or experience you have in P&C Insurance, Underwriting, Policy Processing, or Policy Conversion/Migration. (Short Answer)
Technical Skills: Do you have working knowledge of Salesforce or Guidewire Policy Center (GWPC)? (Yes/No, and which one(s))
We will review your answers and resume immediately to assess your fit for this urgent opportunity!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
show more
