Product Experience Testing Coordinator

We are currently recruiting a process-driven, analytical Product Experience Testing Coordinator for an initial 6-month temporary contract with a potential path toward a long-term career. Located at the vibrant Cornwall office near Kitsilano Beach in Vancouver, BC, this role operates on a hybrid model requiring four days in the office and one day remote. As an integral individual contributor within an energetic 12-person product experience testing team, you will act as a critical bridge between product design, quality control, and the environmental sustainability team to support a monumental goal: achieving 70% sustainable materials by 2028.

Advantages
• Competitive hourly pay rate ranging from $25.00 to $31.00 per hour, depending directly on relevant experience.
• Unmatched corporate exposure at a global lifestyle leader, serving as an incredible launchpad into apparel development, marketing, or raw materials.
• Beautiful hybrid work environment (4 days onsite, 1 day remote) at a premium beachside office campus equipped with world-class wellness amenities.
• Meaningful, purpose-driven work where your operational contributions directly impact global environmental sustainability goals.
• Streamlined onboarding process featuring structured job shadowing, leadership mentorship, and end-to-end operational training.

Responsibilities
• Act as a primary operational support role for the team dedicated to conducting comprehensive wear tests, analyzing raw performance data, and delivering actionable insights to mainline teams across all markets and categories.
• Manage end-to-end wear test sample management, including complex sample requests, logistics, receiving and shipping, precise sample measurements, and systematic physical storage.
• Support the Global Product Experience Testing Manager in designing and executing an agile, comprehensive wear testing strategy spanning in-season testing across all global markets, proof of concepts, special projects, and raw material validation.
• Handle day-to-day administration, recruitment, and structured build-out of the wear tester rosters based on shifting seasonal needs across diverse demographics.
• Partner closely with cross-functional business administration teams to plan and execute targeted wear testing by selecting specific athletic testers and tracking the performance against textile, apparel, and accessory design intent.
• Assist the broader product technical solutions operations team on project management intake, task prioritization, and structured project management reporting.
• Support the sustainability team directly by vetting product durability and contributing to circularity initiatives aimed at altering foundational raw materials into eco-friendly alternatives.

Qualifications
Skills
• Strong process-oriented project management skills with a proven capability to break down complex timelines into actionable, trackable steps.
• Excellent business communication and exceptional interpersonal skills, showing the ability to collaborate with 12+ internal team members and external wear-testers confidently.
• Exceptional critical thinking and data literacy, with the capacity to turn unrefined user feedback and testing research into optimized performance plans.
• Highly organized approach to inventory logistics, capacity analysis, and network modeling within a fast-moving apparel or product pipeline.
• Proficient in data analysis tools (such as advanced Excel, VLOOKUPs, or pivot tables) to maintain systemic roster management.
• A natural curiosity and passion for health, wellness, or yoga to properly evaluate guest intent and product fit.

Requirements
• Bachelor’s degree with 1+ year of experience, or an Associate’s degree with 2+ years of experience, demonstrating a background in executing research projects, business administration, or technical operations.
• Minimum of 1+ year of relevant work experience in a process-driven environment; backgrounds in research tracking, project management coordination, retail customer service, or quality assurance are highly valued.
• Proven experience working with physical products, logistics, or inventory coordination (experience with apparel, textiles, or accessories is a strong asset but not mandatory).
• Demonstrated alignment with research processes and the ability to critically analyze non-controlled variables.
• Knowledge of or a distinct passion for environmental sustainability practices is considered a major bonus.

Summary
If you are a process-oriented professional who thrives on turning raw research into actionable operational strategies, our expert recruiters want to hear from you today. Take control of your professional journey and apply directly on our website to connect with a specialized recruiter. If this specific opportunity does not completely align with your current path, please reach out to us anyway—we would love to discuss other career-defining options that perfectly match your skills, expertise, and long-term ambitions.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.