- We are seeking a Bilingual Operations Officer to join our team in either London or Toronto. This is a 3-month contract position with the possibility of extension and conversion to a permanent role. The ideal candidate is a fast learner, detail-oriented, and comfortable working in a fast-paced environment. Please specify your preferred location (London or Toronto) in your application.Position: Bilingual Operations OfficerShift: Monday-Friday, 8:30am-4pmLocaWe are seeking a Bilingual Operations Officer to join our team in either London or Toronto. This is a 3-month contract position with the possibility of extension and conversion to a permanent role. The ideal candidate is a fast learner, detail-oriented, and comfortable working in a fast-paced environment. Please specify your preferred location (London or Toronto) in your application.Position: Bilingual Operations OfficerShift: Monday-Friday, 8:30am-4pmLoca
- The primary accountability of this position is to provide first level technical support. Key responsibilities include: responding to a variety of inbound colleague calls/emails; ensuring accurate and detailed problem documentation/ticketing; providing timely escalation and follow-up with support groups and colleagues; identifying and escalating wide-impact or potential wide-impacting outages; identifying trends and opportunities for improvement as well asThe primary accountability of this position is to provide first level technical support. Key responsibilities include: responding to a variety of inbound colleague calls/emails; ensuring accurate and detailed problem documentation/ticketing; providing timely escalation and follow-up with support groups and colleagues; identifying and escalating wide-impact or potential wide-impacting outages; identifying trends and opportunities for improvement as well as
