28 jobs found for Customer experience in Ontario

We are seeking a Business Analyst with 10+ years of experience to support the design, development, and implementation of a Customer Experience Platform (CXP). The role involves business analysis, Agile leadership, stakeholder engagement, and process optimization to enhance service delivery and customer experiences.Advantages•Opportunity to work on a high-impact digital transformation project.•Engagement in Agile methodologies and enterprise architecture fr

Randstad team is looking for a motivated operations officer with experience with SLA's and analytical skills. The Customer Remediation Officer plays a key role in developing and executing strategic and tactical activities (through outbound and inbound calling programs) to support a legendary customer experience. This role involves gathering and delivering customer information while supporting business objectives. The position acts as a single point of cont

The Web Specialist will support the development and maintenance of web content and workflows using modern CMS tools such as Umbraco, SharePoint Online, and the Microsoft Power Platform. The role involves managing a centralized service catalogue, building workflows, and improving customer experience through content accuracy, accessibility, and usability. The specialist will also be responsible for translating technical details into clear, business-friendly

Are you a passionate professional with experience in Operations? If so, this role is for you!This role Provides operational support, performs transactions and processing activities. Supports partner relationships, maintains operational effectiveness, meets business objectives and service level goals. Ensures customer problem resolution, contributes to customer experience, and adheres to bank policies and procedures. Identifies and escalates risks, particip

Develop and execute strategic and tactical activities (through outbound and inbound calling programs) supporting legendary customer experience in gathering and delivering customer information while supporting business objectives. Provide a standardized, consistent, and centralized (single point of contact) customer interaction model in the RFI (Request For Information) process. Manage risk and ensure accuracy by triaging all RFIs and information delivery r

Are you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader?Do you have outstanding relationships and a creative streak? Do you have excellent communication and interpersonal skills?If so, this role may be for you!The details of this role that will help you decide if it’s the right move for you…Location: Mississauga, ON (Hybrid) (2-3 days/week)Salary: $25/HourGlobal opportunities for professional g

The Analyst Storage and Transportation Contracting works to execute the S&T Contracting process in a timely and accurate manner. While completing this process, the incumbent is accountable for compliance to both external regulated requirements and company policies and procedures.What you will do:• Create, process and administer Storage and Transportation contracts in accordance with policies and with a customer service excellence approach.• Investigate any

Are you a polished bilingual (French/English) customer service professional looking for contract work that will help you move a step further in your career? Are you someone who prides themselves on their ability to problem-solve and deliver an excellent customer experience?If the answer is YES, we have an amazing opportunity for you!We are looking for a Bilingual (French/English) Customer Service Representative for a leading healthcare supply company locat

Are you a polished bilingual (French/English) customer service professional looking for contract work that will help you move a step further in your career? Are you someone who prides themselves on their ability to problem-solve and deliver an excellent customer experience?If the answer is YES, we have an amazing opportunity for you!We are looking for a Bilingual (French/English) Customer Service Representative for a leading healthcare supply company locat

Step into the world of finance as a Bilingual Customer Service Representative in the heart of Toronto. Embrace a hybrid role where you can seamlessly work from the office and your home, making a difference for our esteemed Financial client. This is a 3 month contract to start with the potential for extension or permanency. Position: Bilingual Customer Service RepresentativeShift: Regular Busienss Hours and Hybrid (Mandatory 2 days in office - Wed .and Thur

Are you seeking a role where you can apply your customer service expertise while also developing new skills? Do you thrive on interacting with a variety of people each day and helping them resolve their issues? If you have experience in a call center or other high-volume customer service environment, we have the perfect role for you!We are currently hiring Bilingual Claims Agents to join our team in Ottawa, just west of downtown. In this role, you’ll deliv

This Operations Officer position offers a 6-month contract with the possibility of extension and conversion to a permanent role. You will be working in a collaborative team environment supporting the company managers by onboarding contractors, fulfilling requests, and managing various tasks within the AML space. Prior AML knowledge is not required. This role is primarily back-office focused (95%), with 5% dedicated to stakeholder calls. The position offers

Do you have a strong enthusiasm for learning and development? Do you enjoy empowering others by creating engaging training experiences? We’re seeking a Learning Advisor to become part of a forward-thinking and collaborative team within a rapidly expanding company dedicated to exceptional customer service. This fully remote role offers exciting challenges, creative freedom, and the chance to make a real difference!Salary: $24–$26/hour (based on experience)S

We are seeking a skilled Business Analyst to join our team on a 12-month contract, with the possibility of extension and conversion to a permanent role. This hybrid position requires on-site presence twice a week and offers a valuable opportunity to gain experience in corporate banking.Position: Business AnalystShift: Monday-Friday, Core Business Hours. Weekend work may be required.Location: Toronto (Hybrid, Onsite twice a week)AdvantagesThis is a long-ter

Are you seeking a role where you can apply your customer service expertise while also developing new skills? Do you thrive on interacting with a variety of people each day and helping them resolve their issues? If you have experience in a call center or other high-volume customer service environment, we have the perfect role for you!We are currently hiring Bilingual Claims Agents to join our team in Ottawa, just west of downtown. In this role, you’ll deliv

Step into the world of finance as a Bilingual Customer Service Representative in the heart of Toronto. Embrace a hybrid role where you can seamlessly work from the office and your home, making a difference for our esteemed Financial client. This is a 3 month contract to start with the potential for extension or permanency. Position: Bilingual Customer Service RepresentativeShift: Regular Busienss Hours and Hybrid (Mandatory 2 days in office - Wed and Thurs

Step into the world of finance as a Bilingual Customer Service Representative in the heart of Toronto. Embrace a hybrid role where you can seamlessly work from the office and your home, making a difference for our esteemed Financial client. This is an ongoing contract to start with the potential for extension or permanency. Position: Bilingual Customer Service RepresentativeShift: Monday to Friday - Hybrid (Mandatory 2 days in office - Wed and Thurs.)Sala

TD Wealth – back-office operations work. Provides a broad range of operational support and/or performs general to specialized transactions and/or other processing activities for own functional area within Operations & Technology. Supports partner relationships and is responsible for maintaining operational effectiveness to ensure business objectives, Service Level Goals and CEI targets are met.Position: CAN - Operations Officer IIShift: M-F 8:30-5Salary: $

Are you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader? Do you have outstanding relationships and a creative streak? Do you have strong attention to detail?If so, this role may be for you! The employee trials analyst will partner with the product team and key stakeholders on the Residential capital projects related to new Entertainment product launches. The primary focus of this position is to

Attention Inside Sales Reps in the Oakville / Burlington areaDo you have experience as an Inside Sales Representative? Do you live in the Oakville/Burlington area and are looking to hear about new opportunities? If the answer is YES — we want to hear from you!At Randstad, we are actively connecting qualified Inside Sales Reps with their next dream job! JOIN OUR TALENT POOL by uploading your resume to this posting and be considered for upcoming positions in

Join our team as an Operations Officer and play a key role in supporting our Estates team. This is a fantastic opportunity to gain exposure to various back-office banking products within a supportive and fast-paced environment. You will be responsible for maintaining operational effectiveness to ensure business objectives, Service Level Goals and CEI targets are met.Position: Operations OfficerShift: Monday to Friday, 9am,- 5pmHybrid, onsite twice a week

Bilingual Customer Service Representative (Loyalty Program)Location: RemoteSalary: $18-$20/hour, with potential increase after 3 months (performance-based)Start Date: April 7, 2025Open end contract role with high possibility of extension Operational hoursMonday to Friday: 8 AM – 10 PM (ET), Saturday: 8 AM – 7 PM, Sunday: ClosedYou will be scheduled to work 5 days a week, with 7.5 hours per day.Rotational shifts will be provided 6 months in advance. Full av

Bilingual Customer Service Representative (Loyalty Program)Location: RemoteSalary: $18-$20/hour, with potential increase after 3 months (performance-based)Start Date: April 7, 2025Open end contract role with high possibility of extension Operational hoursMonday to Friday: 8 AM – 10 PM (ET), Saturday: 8 AM – 7 PM, Sunday: ClosedYou will be scheduled to work 5 days a week, with 7.5 hours per day.Rotational shifts will be provided 6 months in advance. Full av

Are you a user-first thinker who thrives on creating meaningful digital experiences? Our client seeks a Senior UX Designer to support the Central Waitlist Management initiative. In this role, you'll lead UX/UI discovery, design responsive web applications, and shape the user experience strategy for a highly visible enterprise platform. This is an opportunity to bring your creativity and leadership to a public health initiative that directly impacts patient

Are you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader?Do you have outstanding relationships and a creative streak? Do you have strong attention to detail?If so, this role may be for you!The details of this role that will help you decide if it’s the right move for you…Job title: Billingual RecruiterCompetitive pay rateDuration: 12 months (Possibility of Extension)Global opportunities for profe

Are you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader? Do you have outstanding relationships and a creative streak? Do you have strong attention to detail?If so, this role may be for you! The details of this role that will help you decide if it’s the right move for you…Location: Toronto, ON (Onsite)Duration: 18 months (Possibility of Extension/ Conversion)Global opportunities for professional

Are you a Web/ Android Developer looking for a new opportunity?Are you looking for a new contract opportunity?We are pleased to offer you a new contract opportunity for you to consider: Web/ Android Developer-Start: ASAP-Estimated length: 12 months-Location: Mississauga-Onsite roleActively seeking for candidates with below requirements.AdvantagesYou will have an opportunity to work with a leading employer in the local market.Responsibilities• Developing m

Are you passionate about creating exceptional client experiences and keeping operations running smoothly behind the scenes? We're looking for a Client Care Specialist who thrives in a dynamic, fast-paced environment and takes pride in being the go-to person for both internal teams and external clients.As a Client Care Specialist, you'll be the first point of contact for our valued clients, playing a key role in fostering strong relationships and delivering