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      • Mont-Royal, Québec
      • Permanent
      • $40,000 per year
      A business leader of virtual off-lease, field-based vehicle inspection services is looking for a Customer Service Representative (12 month contract with permanent placement possible). The person in this role will be the primary point of contact for our partners such as insurance companies, automobile manufacturers, or renown financing companies. Job summaryThe Senior Customer Service Representative for the appraisal division will assist in ensuring smooth operation and optimization of the processes in place in the department. The ideal candidate is autonomous, organized, proactive, and a good communicator. He (she) conducts himself (herself) with tact and professionalism even in a fast paced environment where customer demands abound. This is a temporary position, 12 months, to replace a maternity leave. Strong possibility of obtaining a permanent position. $ 19.25 / hr (approx. $ 40,000)Schedule: Monday to Friday 8 a.m. to 5 p.m. (40 hrs)Prorated vacationsAdvantages* Remote work (except for training and occasional meetings) * Energetic, exceptional team* Enjoyable work environment* Solid company* Great opportunity to learn new technology and acquire new skillsResponsibilities* Continuously monitor the shared inbox and process requests according to priority* Create litigation files as per insurers' request* Generate and extract virtual evaluation files for independent companies and other partners* Assign files to evaluators for next day* Efficiently follow up each file with evaluators and controllers Qualifications* High School Diploma* Relevant experience in administrative tasks and customer service* Experience in the automotive sector would be an asset* Bilingual (French and English, spoken and written)* MS Office knowledge* Knowledge of Mitchell and Audatex would be an asset* Autonomous, motivated, able to work independently or as part of a team* Very organized and able to prioritize tasks* Excellent interpersonal and communication skills* Detail oriented with a stringent follow up ethicSummaryAre you looking for an interesting challenge in Customer Service?Would you like to work in Ville Saint Laurent? Click on "Apply now" or send your CV to: jessica.macchiagodena@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      A business leader of virtual off-lease, field-based vehicle inspection services is looking for a Customer Service Representative (12 month contract with permanent placement possible). The person in this role will be the primary point of contact for our partners such as insurance companies, automobile manufacturers, or renown financing companies. Job summaryThe Senior Customer Service Representative for the appraisal division will assist in ensuring smooth operation and optimization of the processes in place in the department. The ideal candidate is autonomous, organized, proactive, and a good communicator. He (she) conducts himself (herself) with tact and professionalism even in a fast paced environment where customer demands abound. This is a temporary position, 12 months, to replace a maternity leave. Strong possibility of obtaining a permanent position. $ 19.25 / hr (approx. $ 40,000)Schedule: Monday to Friday 8 a.m. to 5 p.m. (40 hrs)Prorated vacationsAdvantages* Remote work (except for training and occasional meetings) * Energetic, exceptional team* Enjoyable work environment* Solid company* Great opportunity to learn new technology and acquire new skillsResponsibilities* Continuously monitor the shared inbox and process requests according to priority* Create litigation files as per insurers' request* Generate and extract virtual evaluation files for independent companies and other partners* Assign files to evaluators for next day* Efficiently follow up each file with evaluators and controllers Qualifications* High School Diploma* Relevant experience in administrative tasks and customer service* Experience in the automotive sector would be an asset* Bilingual (French and English, spoken and written)* MS Office knowledge* Knowledge of Mitchell and Audatex would be an asset* Autonomous, motivated, able to work independently or as part of a team* Very organized and able to prioritize tasks* Excellent interpersonal and communication skills* Detail oriented with a stringent follow up ethicSummaryAre you looking for an interesting challenge in Customer Service?Would you like to work in Ville Saint Laurent? Click on "Apply now" or send your CV to: jessica.macchiagodena@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      • $40,000 - $45,000 per year
      A clothing manufacturer and distributor is looking for a customer service representative to join their offices in Ville Saint Laurent.The proposed salary is between $40, 000 and $45, 000 a year, Monday through Friday 8:30 am to 4:30 pm, 2 weeks vacation, benefits after 3 months, parking available. AdvantagesVacationBenefits Permanent/full time role Parking availableFashion industryResponsibilitiesData entry and creating spreadsheetsOffer excellent customer service while answering all emails/calls from clientsCreate invoices and PO’s for customersRespond to all customer complaints and find solutions as efficiently as possibleAssure accounts are complete and maintainedQualificationsBilingual in both written and verbal, in English and FrenchPrevious Customer Service experience in a similar environmentHighly organized and able to prioritize & manage multiple jobsAttention to details and excellent organizational and documentation skillsSelf-motivated, positive, sharp, trust-worthy, responsible, and passionateEnjoys working in a team an taking initiativeExcellent skills in Microsoft ExcelFamiliar with ERP systemPassion for fashion an asset, able to work under pressure.SummaryLooking for a Customer Service position?Looking for work in Ville Saint Laurent?Click on "Apply Now" or send your resume to:jessica.macchiagodena@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      A clothing manufacturer and distributor is looking for a customer service representative to join their offices in Ville Saint Laurent.The proposed salary is between $40, 000 and $45, 000 a year, Monday through Friday 8:30 am to 4:30 pm, 2 weeks vacation, benefits after 3 months, parking available. AdvantagesVacationBenefits Permanent/full time role Parking availableFashion industryResponsibilitiesData entry and creating spreadsheetsOffer excellent customer service while answering all emails/calls from clientsCreate invoices and PO’s for customersRespond to all customer complaints and find solutions as efficiently as possibleAssure accounts are complete and maintainedQualificationsBilingual in both written and verbal, in English and FrenchPrevious Customer Service experience in a similar environmentHighly organized and able to prioritize & manage multiple jobsAttention to details and excellent organizational and documentation skillsSelf-motivated, positive, sharp, trust-worthy, responsible, and passionateEnjoys working in a team an taking initiativeExcellent skills in Microsoft ExcelFamiliar with ERP systemPassion for fashion an asset, able to work under pressure.SummaryLooking for a Customer Service position?Looking for work in Ville Saint Laurent?Click on "Apply Now" or send your resume to:jessica.macchiagodena@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Permanent
      • $50,000 - $60,000 per year
      A financial servicing company is looking for a customer service representative for their office in Ville Saint Laurent. (remote role). The proposed salary is between $50, 000 and $60, 000 a year, Monday through Friday 10:30 am to 7:30 pm, benefits, remote role (go to the office only twice a month), parking available, accessible by puclic transport. Advantages- Benefits- Vacation- Remote role (only twice a month in the office)- Substantial training available - Parking available Responsibilities• Provide exceptional customer service via telephone, online, live chat and writtencorrespondence channels to customers who have purchased our product, autodealerships selling our product and repair facilities that service our customers• Monitor customer service queues (Phone, Online Portal, Email and Live Chat)• Manage requests received via ticketing systems, to ensure timely responses toall customers while ensuring adherence to our contractual service levelagreements and departmental key performance indicators• Facilitate the claims adjusting process to meet contractual service levelagreements, departmental KPI’s and underwriting commitments• Manage complex technical claims adjudication such as; engines, transmissions,differentials and electrical failures• Liaise with the Finance, Sales and Customer Success Teams as necessary inorder to effectively adjudicate all claims or meet customer needs• Uphold all Service Level Agreements and claims adjudication best practicestandardsQualifications• Bilingual (English/French) oral and written is an asset• 3+ years automotive service experience• 1st,2nd,or 3rd year apprenticeship preferred• Valid Adjuster license as required by provincial regulatory agency an asset• Exceptional customer service• Tactful negotiator• Excellent attention to detail• Effective and efficient at multi-tasking• Courteous and professional telephone mannerSummaryAre you looking for a customer service representative position? Are you looking to work from remotely?Click on "Apply Now" or send your resume to our resource manager Jessica:jessica.macchiagodena@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      A financial servicing company is looking for a customer service representative for their office in Ville Saint Laurent. (remote role). The proposed salary is between $50, 000 and $60, 000 a year, Monday through Friday 10:30 am to 7:30 pm, benefits, remote role (go to the office only twice a month), parking available, accessible by puclic transport. Advantages- Benefits- Vacation- Remote role (only twice a month in the office)- Substantial training available - Parking available Responsibilities• Provide exceptional customer service via telephone, online, live chat and writtencorrespondence channels to customers who have purchased our product, autodealerships selling our product and repair facilities that service our customers• Monitor customer service queues (Phone, Online Portal, Email and Live Chat)• Manage requests received via ticketing systems, to ensure timely responses toall customers while ensuring adherence to our contractual service levelagreements and departmental key performance indicators• Facilitate the claims adjusting process to meet contractual service levelagreements, departmental KPI’s and underwriting commitments• Manage complex technical claims adjudication such as; engines, transmissions,differentials and electrical failures• Liaise with the Finance, Sales and Customer Success Teams as necessary inorder to effectively adjudicate all claims or meet customer needs• Uphold all Service Level Agreements and claims adjudication best practicestandardsQualifications• Bilingual (English/French) oral and written is an asset• 3+ years automotive service experience• 1st,2nd,or 3rd year apprenticeship preferred• Valid Adjuster license as required by provincial regulatory agency an asset• Exceptional customer service• Tactful negotiator• Excellent attention to detail• Effective and efficient at multi-tasking• Courteous and professional telephone mannerSummaryAre you looking for a customer service representative position? Are you looking to work from remotely?Click on "Apply Now" or send your resume to our resource manager Jessica:jessica.macchiagodena@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Permanent
      • $40,000 - $45,000 per year
      A company in the industry of pharmaceuticals and medical devices is looking for a customer service representative to join their team in Ville Saint Laurent. The proposed salary is between $40, 000 and $45, 000 a year, Monday through Friday, schedule can rotate between 8:30 am to 4:00 or 10:00 am to 6:00 pm, and it is possible that you may need to work on Saturday occasionally., benefits after 3 months, parking available, and 3 weeks of vacation.Advantages- Benefits after 3 months- 3 weeks vacation- Parking available- Pharma / medical industry- Dynamic and collaborative teamResponsibilities- Responsible for the planning, distribution and filling of drugs and materials.- Internal and external communication with clients, nurses, CLSCs, private insurance companies and Quebec health insurance.- Coordinate all information relating to medications as well as billing, with members of customer service, pharmacy, warehouse and finance department.- No direct contact with patientsQualifications- Bilingual (French & English)- Excellent ability to: communicate (verbal and written) by telephone, organize, and use a computer system.- Ability to work alone and / or in a team.- Experience in a medical field an asset- Diploma from a recognized program in a medical field an asset- Experience and understanding of the requirements of private insurance companies and the Régie de l'assurance maladie du Québec (RAMQ) an asset.- Flexibility to meet the demands of our changing business needs.SummaryA company in the industry of pharmaceuticals and medical devices is looking for a customer service representative to join their team in Ville Saint Laurent. The proposed salary is between $40, 000 and $45, 000 a year, Monday through Friday, schedule can rotate between 8:30 am to 4:00 or 10:00 am to 6:00 pm, and it is possible that you may need to work on Saturday occasionally., benefits after 3 months, parking available, Advantages- Benefits after 3 months- Parking available- Pharma / medical industry- Dynamic and collaborative teamResponsibilities- Responsible for the planning, distribution and filling of drugs and materials.- Internal and external communication with clients, nurses, CLSCs, private insurance companies and Quebec health insurance.- Coordinate all information relating to medications as well as billing, with members of customer service, pharmacy, warehouse and finance department.- No direct contact with patientsQualifications- Bilingual (French & English)- Excellent ability to: communicate (verbal and written) by telephone, organize, and use a computer system.- Ability to work alone and / or in a team.- Experience in a medical field an asset- Diploma from a recognized program in a medical field an asset- Experience and understanding of the requirements of private insurance companies and the Régie de l'assurance maladie du Québec (RAMQ) an asset.- Flexibility to meet the demands of our changing business needs.Looking for a Customer Service Representative position?Looking to work in Ville Saint Laurent?Click on "Apply Now" or send us your resume to:jessica.macchiagodena@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      A company in the industry of pharmaceuticals and medical devices is looking for a customer service representative to join their team in Ville Saint Laurent. The proposed salary is between $40, 000 and $45, 000 a year, Monday through Friday, schedule can rotate between 8:30 am to 4:00 or 10:00 am to 6:00 pm, and it is possible that you may need to work on Saturday occasionally., benefits after 3 months, parking available, and 3 weeks of vacation.Advantages- Benefits after 3 months- 3 weeks vacation- Parking available- Pharma / medical industry- Dynamic and collaborative teamResponsibilities- Responsible for the planning, distribution and filling of drugs and materials.- Internal and external communication with clients, nurses, CLSCs, private insurance companies and Quebec health insurance.- Coordinate all information relating to medications as well as billing, with members of customer service, pharmacy, warehouse and finance department.- No direct contact with patientsQualifications- Bilingual (French & English)- Excellent ability to: communicate (verbal and written) by telephone, organize, and use a computer system.- Ability to work alone and / or in a team.- Experience in a medical field an asset- Diploma from a recognized program in a medical field an asset- Experience and understanding of the requirements of private insurance companies and the Régie de l'assurance maladie du Québec (RAMQ) an asset.- Flexibility to meet the demands of our changing business needs.SummaryA company in the industry of pharmaceuticals and medical devices is looking for a customer service representative to join their team in Ville Saint Laurent. The proposed salary is between $40, 000 and $45, 000 a year, Monday through Friday, schedule can rotate between 8:30 am to 4:00 or 10:00 am to 6:00 pm, and it is possible that you may need to work on Saturday occasionally., benefits after 3 months, parking available, Advantages- Benefits after 3 months- Parking available- Pharma / medical industry- Dynamic and collaborative teamResponsibilities- Responsible for the planning, distribution and filling of drugs and materials.- Internal and external communication with clients, nurses, CLSCs, private insurance companies and Quebec health insurance.- Coordinate all information relating to medications as well as billing, with members of customer service, pharmacy, warehouse and finance department.- No direct contact with patientsQualifications- Bilingual (French & English)- Excellent ability to: communicate (verbal and written) by telephone, organize, and use a computer system.- Ability to work alone and / or in a team.- Experience in a medical field an asset- Diploma from a recognized program in a medical field an asset- Experience and understanding of the requirements of private insurance companies and the Régie de l'assurance maladie du Québec (RAMQ) an asset.- Flexibility to meet the demands of our changing business needs.Looking for a Customer Service Representative position?Looking to work in Ville Saint Laurent?Click on "Apply Now" or send us your resume to:jessica.macchiagodena@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Permanent
      Global food company is looking for a Customer Service Representative for a permanent position in Ville Saint-Laurent.The applicant should possess strong customer service skills . Our customers are at the heart of our business therefore the ability to build strong relationships is essential for this role.The proposed salary is between 37k -40k per year, Monday to Friday, flexible hours from 8 a.m. to 4 p.m. and from 9 a.m. to 5 p.m., 40 hours per week. 2 weeks vacation, benefits after 3 months, 6 days sick leave.Advantages- Benefits after 3 months- 6 scik days- 3 days from 8:00 am to 4:00 pm- 2 days 9:00 am to 5:00 pm- Parking availableResponsibilities- Processing Customer, Sales and Purchase Orders- Assisting customers with questions, inquiries, complaints or any special requests via phone or email- Coordination of inventory between warehouses- Create & Manage customer inventory reports- Reviewing customer’s stock intake and stock replenishment- Reconcile purchase orders against supplier list- Support Sales Technicians requests- New product & customer assignments in Corporate DatabaseQualifications- Fluently bilingual in French and English (verbal and written)- Strong MS Office skills- Ability to work with large volumes under pressure·- 2 years customer service experience- Positive & Professional Attitude- Organizational / Analytical skills- Team player- Taking initiative to bring about positive results/OwnershipSummaryCome join this great company located in Ville, Saint Laurent if you have customer service experience and like challenges, this position is for you!Give us a call at 514.332.1055 to ask for Maria and Jessica.jessica.macchiagodena@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Global food company is looking for a Customer Service Representative for a permanent position in Ville Saint-Laurent.The applicant should possess strong customer service skills . Our customers are at the heart of our business therefore the ability to build strong relationships is essential for this role.The proposed salary is between 37k -40k per year, Monday to Friday, flexible hours from 8 a.m. to 4 p.m. and from 9 a.m. to 5 p.m., 40 hours per week. 2 weeks vacation, benefits after 3 months, 6 days sick leave.Advantages- Benefits after 3 months- 6 scik days- 3 days from 8:00 am to 4:00 pm- 2 days 9:00 am to 5:00 pm- Parking availableResponsibilities- Processing Customer, Sales and Purchase Orders- Assisting customers with questions, inquiries, complaints or any special requests via phone or email- Coordination of inventory between warehouses- Create & Manage customer inventory reports- Reviewing customer’s stock intake and stock replenishment- Reconcile purchase orders against supplier list- Support Sales Technicians requests- New product & customer assignments in Corporate DatabaseQualifications- Fluently bilingual in French and English (verbal and written)- Strong MS Office skills- Ability to work with large volumes under pressure·- 2 years customer service experience- Positive & Professional Attitude- Organizational / Analytical skills- Team player- Taking initiative to bring about positive results/OwnershipSummaryCome join this great company located in Ville, Saint Laurent if you have customer service experience and like challenges, this position is for you!Give us a call at 514.332.1055 to ask for Maria and Jessica.jessica.macchiagodena@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Permanent
      • $40,000 - $45,000 per year
      International Company in the manufacturing sector is looking for a Customer Service Representative, business to business, for a permanent position in Ville Saint-Laurent.Permanent position 40-45K benefits after 3 monthsSchedule from Monday to Friday 40 hrs / weekStrong company and great teamPossibility of advancementParking availableAdvantages-Permanent position-Salary between $ 40,000 and $ 45,000 per year- Schedule of 40 hrs / week from Monday to Friday-Social benefits after 3 months-Good work ambiance-Accessible by public transportResponsibilities- Take and follow up customer orders- Solve logistical problems, - Return of goods and suggest products- Respond to customer questions- Email management- Inform customers about promotions- Any other related taskQualificationsExcellent customer service-Bilingualism English / French-2-3 years of customer service experience-Master of the Microsoft Office suiteSummaryApply without hesitation by sending your CV to the following email jessica.macchiagodena@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      International Company in the manufacturing sector is looking for a Customer Service Representative, business to business, for a permanent position in Ville Saint-Laurent.Permanent position 40-45K benefits after 3 monthsSchedule from Monday to Friday 40 hrs / weekStrong company and great teamPossibility of advancementParking availableAdvantages-Permanent position-Salary between $ 40,000 and $ 45,000 per year- Schedule of 40 hrs / week from Monday to Friday-Social benefits after 3 months-Good work ambiance-Accessible by public transportResponsibilities- Take and follow up customer orders- Solve logistical problems, - Return of goods and suggest products- Respond to customer questions- Email management- Inform customers about promotions- Any other related taskQualificationsExcellent customer service-Bilingualism English / French-2-3 years of customer service experience-Master of the Microsoft Office suiteSummaryApply without hesitation by sending your CV to the following email jessica.macchiagodena@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Brampton, Ontario
      • Permanent
      Customer Service Support Coordinator - BramptonDo you enjoy providing customer service? Are you experienced in maintaining coordination? Do you like being a part of the customer service support team? Are you looking for your next challenge to work for a fast-paced engaging organization with opportunities for growth? If your answer is yes! then we have an opportunity for you.We are looking to hire a Customer Service Support Coordinator for our client in Mississauga. The company is a global manufacturer and distributor of chemical and food ingredients. This position starts as a work-from-home opportunity. The chosen candidate will be working with their team in Mississauga but also supporting various other locations. The ideal candidate will have experience in effectively working in a fast-paced environment, exceptional tech and excel skills, and the ability to juggle multiple tasks and deadlines simultaneously. AdvantagesWhat’s in it for you as the next Customer Service Support Coordinator?•Competitive pay rate of $22.5/hr •Monday to Friday - 10:00 AM till 06:00 PM •6 - months temp contract with a high chance of extension and permanency for the right candidate with the right skillset •Starts as Work from Home and on-site in future. •Great working culture; dynamic, inclusive, and supporting environmentResponsibilitiesWhat you’ll be doing as a Customer Service Support Coordinator?•Coordinate sales support activities •Provide excellent customer service to new and existing clients •Manage inventory, provide quotes, manage & monitor invoices •Follow up on overdue accounts and payments •Data Entry as required •Other ad-hoc duties as assigned QualificationsYou are a perfect fit for the role of Customer Service Support Coordinator if you have: •2 years of experience in a similar role – Client Service/Coordination•Experience with distribution and logistics is an asset•Advanced skills in Microsoft Office particularly Word, Excel, PowerPoint, and Outlook•Well organized, able to work in a fast-paced environment•Able to manage multiple priorities, projects & tasks simultaneously•Excellent verbal and written communication skills with a high level of professionalism.•Strong organizational skills and meticulous attention to detailSummaryIf you feel you're a great fit for this role, please apply immediately. Please send your resume directly to Aqsa Jafri and Riddhima Patel at aqsa.jafri@randstad.ca and riddhima.patel@randstad.ca, along with a synopsis of what you're looking for, with the subject line: Customer Service Support CoordinatorNot interested in this role but still looking for your next great opportunity? Our team oversees various permanent and contract positions, detailed below! If you or someone you know would be interested in the following roles, please reach out to the corresponding contact email below, to discuss further!Corporate Administration/Operational support, such as Reception, Admin Assistant, Executive Assistant, Customer Service Rep, Data Entry, and other Operational support roles. Please reach out to aqsa.jafri@randstad.ca, along with your resume. Logistics, Supply Chain & Manufacturing Administration/Operational support, such as Logistics Coordinator, Dispatch Coordinator, Customer Service/Order Entry, and Warehouse Administration. Please reach out to natasha.villafria@randstad.ca, along with your resumeRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Customer Service Support Coordinator - BramptonDo you enjoy providing customer service? Are you experienced in maintaining coordination? Do you like being a part of the customer service support team? Are you looking for your next challenge to work for a fast-paced engaging organization with opportunities for growth? If your answer is yes! then we have an opportunity for you.We are looking to hire a Customer Service Support Coordinator for our client in Mississauga. The company is a global manufacturer and distributor of chemical and food ingredients. This position starts as a work-from-home opportunity. The chosen candidate will be working with their team in Mississauga but also supporting various other locations. The ideal candidate will have experience in effectively working in a fast-paced environment, exceptional tech and excel skills, and the ability to juggle multiple tasks and deadlines simultaneously. AdvantagesWhat’s in it for you as the next Customer Service Support Coordinator?•Competitive pay rate of $22.5/hr •Monday to Friday - 10:00 AM till 06:00 PM •6 - months temp contract with a high chance of extension and permanency for the right candidate with the right skillset •Starts as Work from Home and on-site in future. •Great working culture; dynamic, inclusive, and supporting environmentResponsibilitiesWhat you’ll be doing as a Customer Service Support Coordinator?•Coordinate sales support activities •Provide excellent customer service to new and existing clients •Manage inventory, provide quotes, manage & monitor invoices •Follow up on overdue accounts and payments •Data Entry as required •Other ad-hoc duties as assigned QualificationsYou are a perfect fit for the role of Customer Service Support Coordinator if you have: •2 years of experience in a similar role – Client Service/Coordination•Experience with distribution and logistics is an asset•Advanced skills in Microsoft Office particularly Word, Excel, PowerPoint, and Outlook•Well organized, able to work in a fast-paced environment•Able to manage multiple priorities, projects & tasks simultaneously•Excellent verbal and written communication skills with a high level of professionalism.•Strong organizational skills and meticulous attention to detailSummaryIf you feel you're a great fit for this role, please apply immediately. Please send your resume directly to Aqsa Jafri and Riddhima Patel at aqsa.jafri@randstad.ca and riddhima.patel@randstad.ca, along with a synopsis of what you're looking for, with the subject line: Customer Service Support CoordinatorNot interested in this role but still looking for your next great opportunity? Our team oversees various permanent and contract positions, detailed below! If you or someone you know would be interested in the following roles, please reach out to the corresponding contact email below, to discuss further!Corporate Administration/Operational support, such as Reception, Admin Assistant, Executive Assistant, Customer Service Rep, Data Entry, and other Operational support roles. Please reach out to aqsa.jafri@randstad.ca, along with your resume. Logistics, Supply Chain & Manufacturing Administration/Operational support, such as Logistics Coordinator, Dispatch Coordinator, Customer Service/Order Entry, and Warehouse Administration. Please reach out to natasha.villafria@randstad.ca, along with your resumeRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Permanent
      • $37,000 - $42,000 per year
      A key, state of the art, player in the clothing industry, specializing in the design and manufacturing of workplace apparel is looking for a Customer Service Representative to join their offices located in Ville Saint Laurent. Come join a team of industry leaders and launch a rewarding career!The proposed salary is between $37, 000 to $42, 000 a year, Monday through Friday 8:30 am to 4:00 pm (37.5 hour week), benefits after 3 months, 2 weeks vacation, and 2 sick days. AdvantagesPermanent roleVille Saint LaurentBenefits after 3 monthsVacationParking available Company in full expansionResponsibilitiesMeasure and fit airline employees in correct garment and uniform sizesBuild and establish customer relationshipsChampion our extensive line of products – dresswear and workwear includedWork with airline employees to understand their needs and recommend best solutions and professional fitting uniform piecesAssist all airline employees with all aspects of order entryOwn the resolution of airline employee questions and resolve with urgency and good judgmentKeep apprised and be knowledgeable of products, services and uniform program policies and processesAct as a brand ambassador by professionally representing the organization in accordance with our brand and service standardsAssist with order receiving and shipping processes as requiredQualificationsBilingual English/ French requiredExperience in a fast-paced retail settingPolished presentation and interpersonal skillsAbility to effectively and professionally communicate with customersAbility to actively listen to employees and exceed their expectations during all parts of the uniform fitting processMaintains strong product knowledgeEnthusiastic and a confident demeanorAbility to take instructions and interpret informationAttention to DetailSummaryLooking for a Customer Service role?Looking for work in Ville Saint Laurent ?Click on "Apply Now" or send your resume to:alicia.herrera@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      A key, state of the art, player in the clothing industry, specializing in the design and manufacturing of workplace apparel is looking for a Customer Service Representative to join their offices located in Ville Saint Laurent. Come join a team of industry leaders and launch a rewarding career!The proposed salary is between $37, 000 to $42, 000 a year, Monday through Friday 8:30 am to 4:00 pm (37.5 hour week), benefits after 3 months, 2 weeks vacation, and 2 sick days. AdvantagesPermanent roleVille Saint LaurentBenefits after 3 monthsVacationParking available Company in full expansionResponsibilitiesMeasure and fit airline employees in correct garment and uniform sizesBuild and establish customer relationshipsChampion our extensive line of products – dresswear and workwear includedWork with airline employees to understand their needs and recommend best solutions and professional fitting uniform piecesAssist all airline employees with all aspects of order entryOwn the resolution of airline employee questions and resolve with urgency and good judgmentKeep apprised and be knowledgeable of products, services and uniform program policies and processesAct as a brand ambassador by professionally representing the organization in accordance with our brand and service standardsAssist with order receiving and shipping processes as requiredQualificationsBilingual English/ French requiredExperience in a fast-paced retail settingPolished presentation and interpersonal skillsAbility to effectively and professionally communicate with customersAbility to actively listen to employees and exceed their expectations during all parts of the uniform fitting processMaintains strong product knowledgeEnthusiastic and a confident demeanorAbility to take instructions and interpret informationAttention to DetailSummaryLooking for a Customer Service role?Looking for work in Ville Saint Laurent ?Click on "Apply Now" or send your resume to:alicia.herrera@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal Nord, Québec
      • Permanent
      • $35,000 - $40,000 per year
      Customer Service Representative - $ 35K to $ 40k - Montreal-NorthOur client is one of the world's largest providers of equipment calibration, repair and maintenance services, with locations in more than 20 countries.He is currently looking for a Customer Service Representative to join a dynamic and growing team.Your main mission will therefore be to ensure that you meet the needs of customers so that they are fully satisfied!AdvantagesThe Customer Service Representative will have:- Permanent position in Montreal-North- Salary of $ 35K to $ 40k depending on experience- 8 hours (flexible between 7:00 a.m. and 5:00 p.m.) per day from Monday to Friday.- 2 weeks of paid vacation after 1 year of service.- The holiday period is from May 1 to April 30. If the candidate has been employed for less than a year, they will be entitled to one day per month worked.- Insurance after 3 months (Dental Insurance, Disability, Complementary Illness, life)ResponsibilitiesThe tasks of the Customer Service Representative will be to:- Respond to customer calls and emails.- Follow up on customer requests.- Prepare quotes and orders.- Manage and update customer data, ensuring that information is entered.- Manage your client portfolio which will be assigned to you.- Assist customers and always offer them the best solution for each situation.- All other related tasks to ensure the proper functioning of the departmentQualifications- École Secondaire (Souhaité)- Au moins 2 ans dans le service à la clientèle- Solides compétences en communication (bilingue français et anglais – écrit et parlé)- Une très bonne connaissance de Microsoft office (Excel, Outlook, Word)- Aptitude à résoudre des problèmes et polyvalence- Esprit d’équipe- Connaissance dans notre domaine un atoutSummaryWould you like to take part in our growth? Are you a dynamic person who pays great attention to detail? Our station is tailor-made for you!We are awaiting your application. For any questions, contact Audrey or Kim at 514-252-0099 ext 2, or by email at audrey.huard@randstad.ca or kim.guertin@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Customer Service Representative - $ 35K to $ 40k - Montreal-NorthOur client is one of the world's largest providers of equipment calibration, repair and maintenance services, with locations in more than 20 countries.He is currently looking for a Customer Service Representative to join a dynamic and growing team.Your main mission will therefore be to ensure that you meet the needs of customers so that they are fully satisfied!AdvantagesThe Customer Service Representative will have:- Permanent position in Montreal-North- Salary of $ 35K to $ 40k depending on experience- 8 hours (flexible between 7:00 a.m. and 5:00 p.m.) per day from Monday to Friday.- 2 weeks of paid vacation after 1 year of service.- The holiday period is from May 1 to April 30. If the candidate has been employed for less than a year, they will be entitled to one day per month worked.- Insurance after 3 months (Dental Insurance, Disability, Complementary Illness, life)ResponsibilitiesThe tasks of the Customer Service Representative will be to:- Respond to customer calls and emails.- Follow up on customer requests.- Prepare quotes and orders.- Manage and update customer data, ensuring that information is entered.- Manage your client portfolio which will be assigned to you.- Assist customers and always offer them the best solution for each situation.- All other related tasks to ensure the proper functioning of the departmentQualifications- École Secondaire (Souhaité)- Au moins 2 ans dans le service à la clientèle- Solides compétences en communication (bilingue français et anglais – écrit et parlé)- Une très bonne connaissance de Microsoft office (Excel, Outlook, Word)- Aptitude à résoudre des problèmes et polyvalence- Esprit d’équipe- Connaissance dans notre domaine un atoutSummaryWould you like to take part in our growth? Are you a dynamic person who pays great attention to detail? Our station is tailor-made for you!We are awaiting your application. For any questions, contact Audrey or Kim at 514-252-0099 ext 2, or by email at audrey.huard@randstad.ca or kim.guertin@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Pointe-Claire, Québec
      • Permanent
      Position Title: Customer Service RepresentativeLocation : Pointe-ClaireIndustry: ManufacturingAre you driven to deliver exceptional customer service? Do you like to work hard and play harder? If you are committed to excellence, you have a place in our Pointe-Claire-based company that is the country’s premier quartz manufacturerAdvantages-competitive salary $40,000-$48,000-full benefits including dental (100% covered by the employer)-pension plan match up to 3% of employee contributions-company is going through massive growth-parking on siteResponsibilities-Provide impeccable customer service and solve problems.-Invoice processing.-Maintain client files.-Reception of occasional customers in the showroom.-Coordinate deliveries Qualifications-3 years and over in customer service and administration-Some knowledge of transport and geography around Quebec to facilitate scheduling deliveries-Establish an excellent relationship with customers.-Excellent bilingualism (oral and written).-Ability to work under pressure.-Worked with distribution-Have the attitude and interest to solve problems.-Computer skills required (Office, SAP, CRM, etc.)-Ideally worked for a distribution company in the pastSummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses. At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, I invite you to call us at 514.695.3315 and ask Sean or to Brandon arrange an interview with us or send us your resume by email at sean.lynch@randstad.caAdd me on LinkedIn: - https://www.linkedin.com/in/sean-lynch-370492126/To apply:Call Sean at 514.695.3315E-MAIL your CV at sean.lynch@randstad.ca, brandon.freger@randstad.caVisit us in person at 755 Boul Saint-Jean, Pointe-Claire, QC, H9H 4B2CLICK on the "Apply Now" buttonFor a complete list of all available jobs by division, visit www.randstad.ca.good to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Position Title: Customer Service RepresentativeLocation : Pointe-ClaireIndustry: ManufacturingAre you driven to deliver exceptional customer service? Do you like to work hard and play harder? If you are committed to excellence, you have a place in our Pointe-Claire-based company that is the country’s premier quartz manufacturerAdvantages-competitive salary $40,000-$48,000-full benefits including dental (100% covered by the employer)-pension plan match up to 3% of employee contributions-company is going through massive growth-parking on siteResponsibilities-Provide impeccable customer service and solve problems.-Invoice processing.-Maintain client files.-Reception of occasional customers in the showroom.-Coordinate deliveries Qualifications-3 years and over in customer service and administration-Some knowledge of transport and geography around Quebec to facilitate scheduling deliveries-Establish an excellent relationship with customers.-Excellent bilingualism (oral and written).-Ability to work under pressure.-Worked with distribution-Have the attitude and interest to solve problems.-Computer skills required (Office, SAP, CRM, etc.)-Ideally worked for a distribution company in the pastSummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses. At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, I invite you to call us at 514.695.3315 and ask Sean or to Brandon arrange an interview with us or send us your resume by email at sean.lynch@randstad.caAdd me on LinkedIn: - https://www.linkedin.com/in/sean-lynch-370492126/To apply:Call Sean at 514.695.3315E-MAIL your CV at sean.lynch@randstad.ca, brandon.freger@randstad.caVisit us in person at 755 Boul Saint-Jean, Pointe-Claire, QC, H9H 4B2CLICK on the "Apply Now" buttonFor a complete list of all available jobs by division, visit www.randstad.ca.good to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Permanent
      • $40,000 - $45,000 per year
      A Company that specializes in Optical Research is looking for a Customer Service Representative to join their team in Ville Saint Laurent.As a Customer Experience Representative, you will be responsible for providing professional services to our internal and external customers. The proposed salary is between $40, 000 to $45, 000 a year, Monday through Friday 8:00 am to 4:30 pm or 8:30 am to 5:00 pm (37.5 hours), benefits after 3 months, RRSP, vacation, and parking available. Advantages- Benefit after 3 months- RRSP- Competitive Salary- Optical Industry - Parking available - VacationResponsibilitiesAnswer the phone, transfer calls and take messages;Perform computer entry as needed, orders that may come from phone calls, faxes, emails or other sources;Provide technical information on our products and answer questions regarding the use of the electronic ordering system;Order frames from different suppliers on behalf of our customers to fulfill orders;Invoice and ship orders as required, including preparing the packaging of finished eyewear with marketing materials and coupons for courier pickup;Perform a quality control on the frames received and match them with the appropriate production trays;Communicate with the customer to inform them of any changes to their order or additional delays, to obtain missing information or for frames to follow and to inform them of promotions and sales programs;Manage daily service level reports;Ship orders using internal systems;QualificationsBilingualism (French and English)1-2 years of experience in a similar positionGood analytical and problem-solving skillsKnowledge of Microsoft Office and Gmail family softwareAbility to multitaskTeam player and ability to interact with various departmentsOptical experience, an assetSummaryLooking for a customer service representative position?Looking to work in Ville Saint Laurent ?Click on "Apply Now" or send your resume to:jessica.macchiagodena@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      A Company that specializes in Optical Research is looking for a Customer Service Representative to join their team in Ville Saint Laurent.As a Customer Experience Representative, you will be responsible for providing professional services to our internal and external customers. The proposed salary is between $40, 000 to $45, 000 a year, Monday through Friday 8:00 am to 4:30 pm or 8:30 am to 5:00 pm (37.5 hours), benefits after 3 months, RRSP, vacation, and parking available. Advantages- Benefit after 3 months- RRSP- Competitive Salary- Optical Industry - Parking available - VacationResponsibilitiesAnswer the phone, transfer calls and take messages;Perform computer entry as needed, orders that may come from phone calls, faxes, emails or other sources;Provide technical information on our products and answer questions regarding the use of the electronic ordering system;Order frames from different suppliers on behalf of our customers to fulfill orders;Invoice and ship orders as required, including preparing the packaging of finished eyewear with marketing materials and coupons for courier pickup;Perform a quality control on the frames received and match them with the appropriate production trays;Communicate with the customer to inform them of any changes to their order or additional delays, to obtain missing information or for frames to follow and to inform them of promotions and sales programs;Manage daily service level reports;Ship orders using internal systems;QualificationsBilingualism (French and English)1-2 years of experience in a similar positionGood analytical and problem-solving skillsKnowledge of Microsoft Office and Gmail family softwareAbility to multitaskTeam player and ability to interact with various departmentsOptical experience, an assetSummaryLooking for a customer service representative position?Looking to work in Ville Saint Laurent ?Click on "Apply Now" or send your resume to:jessica.macchiagodena@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      • $50,000 - $60,000 per year
      An innovative valve automation solution company is looking for a Customer Service Representative to join their team at their offices in Ville Emard. The proposed salary is between $50, 000 and $60, 000 a year, Monday through Friday, (flexible schedule), summer hours (finish at 2:00 pm, 3 weeks vacation, benefits after 3 months, and parking on site. Advantages- Flexible schedule- Summer hours (finish at 2:00 pm- 3 weeks vacation- Benefits after 3 months,- Parking on site- Great work environment - Well known/ reputable company Responsibilities- Ensure smooth and accurate execution of order entry, including product quantity, price and part number- Review the purchase order to ensure that the order matches in details at our quote- Resolution of price differences identified at the time of receipt of the order- Act as the first point of contact to respond to customer requests and resolve customer issues by phone and / or email- Work closely with planning departments and operations in order to respond to customer requests regarding the status of order and delivery information.- Review return requests as directed and provide authorizations foreligible items.- Issue credits and debits related to order problems and customer returns.- Develop and maintain optimal customer relationships.- Consistently provide fast, accurate, efficient and courteous customer serviceQualifications- Bilingual in French and English, both oral and written.- 2 to 3 years of customer service experience- Ability to quickly learn product information- Ability to prioritize and manage multiple files at the same time- Excellent written and oral communication skills- Attention to detail with solid documentation and file tracking- Familiarity with Microsoft Office 365 products, in particular Outlook- Knowledge of ERP / order management systemsSummaryAre you looking for a customer service representative position?Are you looking to work in Ville Emard?Click on "Apply Now" or send your resume to our resource manager Jessica:jessica.macchiagodena@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      An innovative valve automation solution company is looking for a Customer Service Representative to join their team at their offices in Ville Emard. The proposed salary is between $50, 000 and $60, 000 a year, Monday through Friday, (flexible schedule), summer hours (finish at 2:00 pm, 3 weeks vacation, benefits after 3 months, and parking on site. Advantages- Flexible schedule- Summer hours (finish at 2:00 pm- 3 weeks vacation- Benefits after 3 months,- Parking on site- Great work environment - Well known/ reputable company Responsibilities- Ensure smooth and accurate execution of order entry, including product quantity, price and part number- Review the purchase order to ensure that the order matches in details at our quote- Resolution of price differences identified at the time of receipt of the order- Act as the first point of contact to respond to customer requests and resolve customer issues by phone and / or email- Work closely with planning departments and operations in order to respond to customer requests regarding the status of order and delivery information.- Review return requests as directed and provide authorizations foreligible items.- Issue credits and debits related to order problems and customer returns.- Develop and maintain optimal customer relationships.- Consistently provide fast, accurate, efficient and courteous customer serviceQualifications- Bilingual in French and English, both oral and written.- 2 to 3 years of customer service experience- Ability to quickly learn product information- Ability to prioritize and manage multiple files at the same time- Excellent written and oral communication skills- Attention to detail with solid documentation and file tracking- Familiarity with Microsoft Office 365 products, in particular Outlook- Knowledge of ERP / order management systemsSummaryAre you looking for a customer service representative position?Are you looking to work in Ville Emard?Click on "Apply Now" or send your resume to our resource manager Jessica:jessica.macchiagodena@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Permanent
      • $40,000 - $45,000 per year
      A Company that specializes in Optical Research is looking for a Customer Service Representative to join their team in Ville Saint Laurent.As a Customer Experience Representative, you will be responsible for providing professional services to our internal and external customers. The proposed salary is between $40, 000 to $45, 000 a year, Monday through Friday 8:00 am to 4:30 pm or 8:30 am to 5:00 pm (37.5 hours), benefits after 3 months, RRSP, vacation, and parking available. Advantages- Benefit after 3 months- RRSP- Competitive Salary- Optical Industry - Parking available - VacationResponsibilitiesAnswer the phone, transfer calls and take messages;Perform computer entry as needed, orders that may come from phone calls, faxes, emails or other sources;Provide technical information on our products and answer questions regarding the use of the electronic ordering system;Order frames from different suppliers on behalf of our customers to fulfill orders;Invoice and ship orders as required, including preparing the packaging of finished eyewear with marketing materials and coupons for courier pickup;Perform a quality control on the frames received and match them with the appropriate production trays;Communicate with the customer to inform them of any changes to their order or additional delays, to obtain missing information or for frames to follow and to inform them of promotions and sales programs;Manage daily service level reports;Ship orders using internal systems;QualificationsBilingualism (French and English)1-2 years of experience in a similar positionGood analytical and problem-solving skillsKnowledge of Microsoft Office and Gmail family softwareAbility to multitaskTeam player and ability to interact with various departmentsOptical experience, an assetSummaryLooking for a customer service representative position?Looking to work in Ville Saint Laurent ?Click on "Apply Now" or send your resume to:jessica.macchiagodena@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      A Company that specializes in Optical Research is looking for a Customer Service Representative to join their team in Ville Saint Laurent.As a Customer Experience Representative, you will be responsible for providing professional services to our internal and external customers. The proposed salary is between $40, 000 to $45, 000 a year, Monday through Friday 8:00 am to 4:30 pm or 8:30 am to 5:00 pm (37.5 hours), benefits after 3 months, RRSP, vacation, and parking available. Advantages- Benefit after 3 months- RRSP- Competitive Salary- Optical Industry - Parking available - VacationResponsibilitiesAnswer the phone, transfer calls and take messages;Perform computer entry as needed, orders that may come from phone calls, faxes, emails or other sources;Provide technical information on our products and answer questions regarding the use of the electronic ordering system;Order frames from different suppliers on behalf of our customers to fulfill orders;Invoice and ship orders as required, including preparing the packaging of finished eyewear with marketing materials and coupons for courier pickup;Perform a quality control on the frames received and match them with the appropriate production trays;Communicate with the customer to inform them of any changes to their order or additional delays, to obtain missing information or for frames to follow and to inform them of promotions and sales programs;Manage daily service level reports;Ship orders using internal systems;QualificationsBilingualism (French and English)1-2 years of experience in a similar positionGood analytical and problem-solving skillsKnowledge of Microsoft Office and Gmail family softwareAbility to multitaskTeam player and ability to interact with various departmentsOptical experience, an assetSummaryLooking for a customer service representative position?Looking to work in Ville Saint Laurent ?Click on "Apply Now" or send your resume to:jessica.macchiagodena@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Pointe-Claire, Québec
      • Permanent
      As a customer Service Representative, you will be mainly responsible to receive and process incoming orders for merchandise, handle exporting of products and completing all related documents. You will also interact with customers on product inquiries and provide customers with information on receiving, pricing, tracking, and shipping dates and delays. You will offer administrative support and data-entry assistance to the sales team with samples, customer documents and trade programs.18 month contract with possible extentionAdvantages-Family-firm with a family ambiance: we encourage sharing and networking throughout the company, [and office employees benefit from a flex-time arrangement with core hours].-Competitive salary-Yearly bonus based on objectives and profits.-Health benefits features an individual health + dental plan fully paid by the company, and low cost for a family plan.-Employee assistance program.-Employee reserve program.-Group retirement savings plan with an incentive employer contribution annually.-Company paid training and courses.Responsibilities-Enter, review, process, and follow-up on orders and product returns received-Confer with existing customers, other departments, and transport companies in order to expedite or trace orders-Handle and prepare the necessary documentation and paperwork for out-of-country shipments-Recommend merchandise or services to meet customers; needs-Be the 1 st point of contact for all Sales support requests-Handle and coordinate all aspects of sample requests-Maintain and update lead information in the customer database system (Salesforce)-Maintain knowledge of current products and promotions.-Back-up other customer service representativesQualificationsYou are fully bilingual with at least 2 years of pertinent experience with a good command of MS Office suite and able to work under pressure.Knowledge of logistics would be an asset.SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      As a customer Service Representative, you will be mainly responsible to receive and process incoming orders for merchandise, handle exporting of products and completing all related documents. You will also interact with customers on product inquiries and provide customers with information on receiving, pricing, tracking, and shipping dates and delays. You will offer administrative support and data-entry assistance to the sales team with samples, customer documents and trade programs.18 month contract with possible extentionAdvantages-Family-firm with a family ambiance: we encourage sharing and networking throughout the company, [and office employees benefit from a flex-time arrangement with core hours].-Competitive salary-Yearly bonus based on objectives and profits.-Health benefits features an individual health + dental plan fully paid by the company, and low cost for a family plan.-Employee assistance program.-Employee reserve program.-Group retirement savings plan with an incentive employer contribution annually.-Company paid training and courses.Responsibilities-Enter, review, process, and follow-up on orders and product returns received-Confer with existing customers, other departments, and transport companies in order to expedite or trace orders-Handle and prepare the necessary documentation and paperwork for out-of-country shipments-Recommend merchandise or services to meet customers; needs-Be the 1 st point of contact for all Sales support requests-Handle and coordinate all aspects of sample requests-Maintain and update lead information in the customer database system (Salesforce)-Maintain knowledge of current products and promotions.-Back-up other customer service representativesQualificationsYou are fully bilingual with at least 2 years of pertinent experience with a good command of MS Office suite and able to work under pressure.Knowledge of logistics would be an asset.SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Permanent
      • $45,000 - $50,000 per year
      A company in the industrial sector is looking for a Customer Service Representative for a permanent position in Ville Saint-Laurent.Among your tasks, you will be responsible for managing entire projects, following up on orders from the United States, British Columbia and Quebec, managing emails and calls, returning products, entering orders, directing customers and any other related administrative task.The salary is between $45, 000 and $50, 000 per year, schedule Monday to Friday 8:00 am to 4:30 pm, weeks of vacation from the start, benefits after 3 months.Advantages- Benefits-Well established and growing multinational company-Superb work team and managerStrong possibility of advancement-Possibility of teleworking-Competitive salary and benefits- Parking available- Benefits after 3 months- Summer hoursResponsibilities-Reply respond to all incoming customer inquiries, while maintaining a pleasant and trusting environment to support the level of service excellence-Support and support the internal team to ensure the smooth running of daily activities.-Take charge of clients' projects in pre-printing in order to improve customer relations and satisfaction- Optimize time management- Find potential solutions and ensure after-sales serviceQualifications-Bilingualism: English and French, spoken and written-Three years of customer service experience-Knowledge of MS Office (Excel, Word, etc.)- Attention to detail, willingness to learn-AmbitiousSummaryA company in the industrial sector is looking for a Customer Service Representative for a permanent position in Ville Saint-Laurent.Among your tasks, you will be responsible for managing entire projects, following up on orders from the United States, British Columbia and Quebec, managing emails and calls, returning products, entering orders, directing customers and any other related administrative task.The salary is between $ 38,000 and $ 44,000 per year, schedule Monday to Friday 8:00 am to 4:30 pm, weeks of vacation from the start, benefits after 3 months.Responsibilities-Reply respond to all incoming customer inquiries, while maintaining a pleasant and trusting environment to support the level of service excellence-Support and support the internal team to ensure the smooth running of daily activities.-Take charge of clients' projects in pre-printing in order to improve customer relations and satisfaction- Optimize time management- Find potential solutions and ensure after-sales serviceBenefits-Well established and growing multinational company-Superb work team and managerStrong possibility of advancement-Possibility of teleworking-Competitive salary and benefits- Parking available- Benefits after 3 months- Summer hoursQualifications:-Bilingualism: English and French, spoken and written-Three years of customer service experience-Knowledge of MS Office (Excel, Word, etc.)- Attention to detail, willingness to learn-AmbitiousAre you looking for a customer service representative position?Looking to work in Ville Saint Laurent?Click on "Apply now" or send your CV to:jessica.macchiagodena@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      A company in the industrial sector is looking for a Customer Service Representative for a permanent position in Ville Saint-Laurent.Among your tasks, you will be responsible for managing entire projects, following up on orders from the United States, British Columbia and Quebec, managing emails and calls, returning products, entering orders, directing customers and any other related administrative task.The salary is between $45, 000 and $50, 000 per year, schedule Monday to Friday 8:00 am to 4:30 pm, weeks of vacation from the start, benefits after 3 months.Advantages- Benefits-Well established and growing multinational company-Superb work team and managerStrong possibility of advancement-Possibility of teleworking-Competitive salary and benefits- Parking available- Benefits after 3 months- Summer hoursResponsibilities-Reply respond to all incoming customer inquiries, while maintaining a pleasant and trusting environment to support the level of service excellence-Support and support the internal team to ensure the smooth running of daily activities.-Take charge of clients' projects in pre-printing in order to improve customer relations and satisfaction- Optimize time management- Find potential solutions and ensure after-sales serviceQualifications-Bilingualism: English and French, spoken and written-Three years of customer service experience-Knowledge of MS Office (Excel, Word, etc.)- Attention to detail, willingness to learn-AmbitiousSummaryA company in the industrial sector is looking for a Customer Service Representative for a permanent position in Ville Saint-Laurent.Among your tasks, you will be responsible for managing entire projects, following up on orders from the United States, British Columbia and Quebec, managing emails and calls, returning products, entering orders, directing customers and any other related administrative task.The salary is between $ 38,000 and $ 44,000 per year, schedule Monday to Friday 8:00 am to 4:30 pm, weeks of vacation from the start, benefits after 3 months.Responsibilities-Reply respond to all incoming customer inquiries, while maintaining a pleasant and trusting environment to support the level of service excellence-Support and support the internal team to ensure the smooth running of daily activities.-Take charge of clients' projects in pre-printing in order to improve customer relations and satisfaction- Optimize time management- Find potential solutions and ensure after-sales serviceBenefits-Well established and growing multinational company-Superb work team and managerStrong possibility of advancement-Possibility of teleworking-Competitive salary and benefits- Parking available- Benefits after 3 months- Summer hoursQualifications:-Bilingualism: English and French, spoken and written-Three years of customer service experience-Knowledge of MS Office (Excel, Word, etc.)- Attention to detail, willingness to learn-AmbitiousAre you looking for a customer service representative position?Looking to work in Ville Saint Laurent?Click on "Apply now" or send your CV to:jessica.macchiagodena@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Léonard, Québec
      • Permanent
      • $17.00 - $19.00 per hour
      Customer Service Representative - $17.5 to $18 per hour - Saint-LeonardOur partner, a global company that produces and sells printing materials, is looking for a Customer Service Representative to join their team in Saint-Léonard.This permanent position is open to even the most junior candidates among you. A sense of customer service, and being fluent in French will be required, in order to support the team (2 people) in its expansion.AdvantagesThe company will offer to the successful candidate for the customer service representative position:- Hours from Monday to Friday, 7 a.m. to 3:30 p.m.- On-site parking in Saint-Léonard.- Insurance after 3 months.- Salary of $ 17.50 to $ 18 per hour.ResponsibilitiesThe mission of the customer service representative will be:- Be the junction between production and customers.- Data input.- Billing.- Follow-up of orders and customers.QualificationsThe ideal candidate for the customer service representative position, will have these skills:- Junior profiles are accepted, but a real sense of customer service will have to be demonstrated.- Must be fluent in French.- Good knowledge of MS Office.- Knowledge of SAP, or any accounting softwares, an asset.SummaryWe are awaiting your application for this Customer Service Representative position.This is offered to all types of candidates, from the most junior to the most experienced.It is above all a personality that we are looking for, so if you think you match it, we are eager to read your application.For any questions, please contact Jean or Kim at 514-252-0099 ext 2, or by email at jean.amirault@randstad.ca or kim.guertin@randstad.ca.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Customer Service Representative - $17.5 to $18 per hour - Saint-LeonardOur partner, a global company that produces and sells printing materials, is looking for a Customer Service Representative to join their team in Saint-Léonard.This permanent position is open to even the most junior candidates among you. A sense of customer service, and being fluent in French will be required, in order to support the team (2 people) in its expansion.AdvantagesThe company will offer to the successful candidate for the customer service representative position:- Hours from Monday to Friday, 7 a.m. to 3:30 p.m.- On-site parking in Saint-Léonard.- Insurance after 3 months.- Salary of $ 17.50 to $ 18 per hour.ResponsibilitiesThe mission of the customer service representative will be:- Be the junction between production and customers.- Data input.- Billing.- Follow-up of orders and customers.QualificationsThe ideal candidate for the customer service representative position, will have these skills:- Junior profiles are accepted, but a real sense of customer service will have to be demonstrated.- Must be fluent in French.- Good knowledge of MS Office.- Knowledge of SAP, or any accounting softwares, an asset.SummaryWe are awaiting your application for this Customer Service Representative position.This is offered to all types of candidates, from the most junior to the most experienced.It is above all a personality that we are looking for, so if you think you match it, we are eager to read your application.For any questions, please contact Jean or Kim at 514-252-0099 ext 2, or by email at jean.amirault@randstad.ca or kim.guertin@randstad.ca.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Mississauga, Ontario
      • Permanent
      Customer Service Representative in Mississauga!Do you have experience working as a Customer Service Representative? Do you enjoy helping people? Do you like order entry and working with multiple managers and teams? Are you looking for your next challenge to work for a fast-paced engaging organization with opportunities for growth? Then we have an amazing PERMANENT opportunity for you!We are looking for a Customer Service Representative for a permanent opportunity in Mississauga. The ideal candidate will have past experience in high volume order entry, resolving conflicts, and prioritizing tasks to ensure the orders are correct and on time. The successful candidate will join a fun, collaborative, energetic team that feels like a family!If you are interested in hearing more, please email your resume to angie.stojakovic@randstad.ca or natasha.villafria@randstad.ca! in Mississauga!Advantages-Full-time permanent opportunity -Annual salary of $45,000 to $55,000 depending on experience -Opportunities for growth in the company-Company is a leader in their industry-Annual performance review-Health Benefits matching 50%-2 weeks vacation after a yearResponsibilities-Answer incoming calls from direct clients-Accept and process all customer outbound orders-Notify the customer daily of any backorders-Accurate entry and audit of inbound receipts-Manage client changeover orders when required-Ensure customer billing is completed weekly/monthly as required, including 3PL, storage fees, project fees, etc.-Facilitate customer inquiries and concerns on a timely basis-Prepare quotations for special projects as required based on the customer tariff-Identify and troubleshoot order delivery issues, and ensure prompt delivery to client-Utilize technical knowledge of order entry systems-Apply sales policies, pricing, transportation and shipping information-Communicate client requirements and special instructions to warehouse facilities asrequired-Demonstrate a sense of urgency in completing assignments and timely resolution ofcustomer concerns-Build relationships with clients through open and proactive communication-Serve as Customer Service liaison to Sales management and Operations teams-Follow corporate guidelines, policies and proceduresQualifications-High School Diploma as a minimum requirement-Minimum 3 years experience in the Customer Service field-Proficient knowledge of Microsoft Office (Word, Excel (Basic to Intermediate), Outlook)-Knowledge of warehouse procedures-Effective time management skills and the ability to prioritize tasks-Excellent communication skills-can communicate clearly and effectively, verbally, in writing and by electronic communications with both internal and external clients-Excellent interpersonal skills, judgement and decision making skills (always displaying apositive attitude)-Ability to work within a team creating a positive working atmosphere-Bilingual is a nice to haveSummaryHow to Apply?1. Send your resume to natasha.villafria@randstad.ca or angie.stojakovic@randstad.ca!2. Apply online at Randstad.ca today!Not interested in this role but still looking for your next great opportunity? Our team oversees various permanent and contract positions, detailed below! If you or someone you know would be interested in the following roles, please reach out to the corresponding contact email below, to discuss further!Corporate Administration/Operational support, such as: Reception, Admin Assistant, Executive Assistant, Customer Service Rep, Data Entry and other Operational support roles. Please reach out to aqsa.jafri@randstad.ca, along with your resume.Logistics, Supply Chain & Manufacturing Administration/Operational support, such as: Logistics Coordinator, Dispatch Coordinator, Customer Service/Order Entry and Warehouse Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Customer Service Representative in Mississauga!Do you have experience working as a Customer Service Representative? Do you enjoy helping people? Do you like order entry and working with multiple managers and teams? Are you looking for your next challenge to work for a fast-paced engaging organization with opportunities for growth? Then we have an amazing PERMANENT opportunity for you!We are looking for a Customer Service Representative for a permanent opportunity in Mississauga. The ideal candidate will have past experience in high volume order entry, resolving conflicts, and prioritizing tasks to ensure the orders are correct and on time. The successful candidate will join a fun, collaborative, energetic team that feels like a family!If you are interested in hearing more, please email your resume to angie.stojakovic@randstad.ca or natasha.villafria@randstad.ca! in Mississauga!Advantages-Full-time permanent opportunity -Annual salary of $45,000 to $55,000 depending on experience -Opportunities for growth in the company-Company is a leader in their industry-Annual performance review-Health Benefits matching 50%-2 weeks vacation after a yearResponsibilities-Answer incoming calls from direct clients-Accept and process all customer outbound orders-Notify the customer daily of any backorders-Accurate entry and audit of inbound receipts-Manage client changeover orders when required-Ensure customer billing is completed weekly/monthly as required, including 3PL, storage fees, project fees, etc.-Facilitate customer inquiries and concerns on a timely basis-Prepare quotations for special projects as required based on the customer tariff-Identify and troubleshoot order delivery issues, and ensure prompt delivery to client-Utilize technical knowledge of order entry systems-Apply sales policies, pricing, transportation and shipping information-Communicate client requirements and special instructions to warehouse facilities asrequired-Demonstrate a sense of urgency in completing assignments and timely resolution ofcustomer concerns-Build relationships with clients through open and proactive communication-Serve as Customer Service liaison to Sales management and Operations teams-Follow corporate guidelines, policies and proceduresQualifications-High School Diploma as a minimum requirement-Minimum 3 years experience in the Customer Service field-Proficient knowledge of Microsoft Office (Word, Excel (Basic to Intermediate), Outlook)-Knowledge of warehouse procedures-Effective time management skills and the ability to prioritize tasks-Excellent communication skills-can communicate clearly and effectively, verbally, in writing and by electronic communications with both internal and external clients-Excellent interpersonal skills, judgement and decision making skills (always displaying apositive attitude)-Ability to work within a team creating a positive working atmosphere-Bilingual is a nice to haveSummaryHow to Apply?1. Send your resume to natasha.villafria@randstad.ca or angie.stojakovic@randstad.ca!2. Apply online at Randstad.ca today!Not interested in this role but still looking for your next great opportunity? Our team oversees various permanent and contract positions, detailed below! If you or someone you know would be interested in the following roles, please reach out to the corresponding contact email below, to discuss further!Corporate Administration/Operational support, such as: Reception, Admin Assistant, Executive Assistant, Customer Service Rep, Data Entry and other Operational support roles. Please reach out to aqsa.jafri@randstad.ca, along with your resume.Logistics, Supply Chain & Manufacturing Administration/Operational support, such as: Logistics Coordinator, Dispatch Coordinator, Customer Service/Order Entry and Warehouse Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Mississauga, Ontario
      • Permanent
      Customer Service Representative in Mississauga!Do you have experience working as a Customer Service Representative? Do you enjoy problem-solving issues and have order management experience? Are you someone who can deliver excellent customer service experience and be reliable when meeting deadlines for the team? Are you looking to work in a family-like work environment? Then we have an amazing PERMANENT opportunity for you!We are looking for a Customer Service Representative for a PERMANENT opportunity in Mississauga. The company is an international supplier of building materials in the NA region. The ideal candidate will have past experience in handling the phone, email and chat while consistently providing customers with the highest quality of service, processing and tracking orders, the ability to juggle multiple tasks and deadlines simultaneously. The successful candidate will join a fun, collaborative, energetic team that feels like a family!If you are interested in hearing more, please email your resume to natasha.villafria@randstad.ca or angie.stojakovic@randstad.caLocation: MississaugaHours of Work: M-F 8-5 pm, 1 hr lunchPay: $35-40KAdvantagesWhat are the advantages as a Customer Service Representative...- PERMANENT opportunity- Annual salary of $35-40K - Benefits (Medical, Dental, Vision) - 95% premium (Given after 30 days)- Competitive pension plan - 2 weeks vacation (negotiated) - 5 Paid sick days - 2 Flex days - Fitness reimbursement plan - $480 single, $540 spouse, $660 family (after probation)- Yearly reviews- Great company culture- Constant support from colleagues and managementResponsibilitiesJob Responsibilities as a Customer Service Representative includes:- Guide and process customer orders and inquiries in a fast-paced environment- Communicate with customers via phone, email and chat- Process orders, answering inquiries to customers (distributors, smaller furniture shops, retail companies)- Solve customer problems and find the best possible solutions- Help customers navigate Wilsonart’s website and maintain online orders- Provide knowledgeable answers to questions about products, pricing and availability- Respond to shipping inquiries and answer order status questions- Become a product expert and understand each customer’s needs to provide real, effective solutions and deliver exceptional customer service- Track customer orders and deliveries and provide customer updates- Follow up communication with customers regarding their orders- Communicate feedback regarding customer concerns to management- Other duties as assignedQualificationsQualifications for the Customer Service Representative include...- Bachelor's degree strongly preferred or high school diploma with 3+ years of relevant experience- Customer service/Order Management experience is required- Intermediate - Ms Excel & Word - Desire to provide the best possible experience for our customers- Thrive in a fast-paced environment with coaching support- Dedicated to excellent attendance- Self-motivated with strong interpersonal, communication and organizational skills.- Attention and accuracy to details- Ability to prioritize and take accountability- Excellent computer skillsSummaryHow to Apply?1. Send your resume to natasha.villafria@randstad.ca or angie.stojakovic@randstad.ca!2. Apply online at Randstad.ca today!Not interested in this role but still looking for your next great opportunity? Our team oversees various permanent and contract positions, detailed below! If you or someone you know would be interested in the following roles, please reach out to the corresponding contact email below, to discuss further!Corporate Administration/Operational support, such as: Reception, Admin Assistant, Executive Assistant, Customer Service Rep, Data Entry and other Operational support roles. Please reach out to aqsa.jafri@randstad.ca, along with your resume.Logistics, Supply Chain & Manufacturing Administration/Operational support, such as: Logistics Coordinator, Dispatch Coordinator, Customer Service/Order Entry and Warehouse Administration. Please reach out to natasha.villafria@randstad.ca, along with your resume.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Customer Service Representative in Mississauga!Do you have experience working as a Customer Service Representative? Do you enjoy problem-solving issues and have order management experience? Are you someone who can deliver excellent customer service experience and be reliable when meeting deadlines for the team? Are you looking to work in a family-like work environment? Then we have an amazing PERMANENT opportunity for you!We are looking for a Customer Service Representative for a PERMANENT opportunity in Mississauga. The company is an international supplier of building materials in the NA region. The ideal candidate will have past experience in handling the phone, email and chat while consistently providing customers with the highest quality of service, processing and tracking orders, the ability to juggle multiple tasks and deadlines simultaneously. The successful candidate will join a fun, collaborative, energetic team that feels like a family!If you are interested in hearing more, please email your resume to natasha.villafria@randstad.ca or angie.stojakovic@randstad.caLocation: MississaugaHours of Work: M-F 8-5 pm, 1 hr lunchPay: $35-40KAdvantagesWhat are the advantages as a Customer Service Representative...- PERMANENT opportunity- Annual salary of $35-40K - Benefits (Medical, Dental, Vision) - 95% premium (Given after 30 days)- Competitive pension plan - 2 weeks vacation (negotiated) - 5 Paid sick days - 2 Flex days - Fitness reimbursement plan - $480 single, $540 spouse, $660 family (after probation)- Yearly reviews- Great company culture- Constant support from colleagues and managementResponsibilitiesJob Responsibilities as a Customer Service Representative includes:- Guide and process customer orders and inquiries in a fast-paced environment- Communicate with customers via phone, email and chat- Process orders, answering inquiries to customers (distributors, smaller furniture shops, retail companies)- Solve customer problems and find the best possible solutions- Help customers navigate Wilsonart’s website and maintain online orders- Provide knowledgeable answers to questions about products, pricing and availability- Respond to shipping inquiries and answer order status questions- Become a product expert and understand each customer’s needs to provide real, effective solutions and deliver exceptional customer service- Track customer orders and deliveries and provide customer updates- Follow up communication with customers regarding their orders- Communicate feedback regarding customer concerns to management- Other duties as assignedQualificationsQualifications for the Customer Service Representative include...- Bachelor's degree strongly preferred or high school diploma with 3+ years of relevant experience- Customer service/Order Management experience is required- Intermediate - Ms Excel & Word - Desire to provide the best possible experience for our customers- Thrive in a fast-paced environment with coaching support- Dedicated to excellent attendance- Self-motivated with strong interpersonal, communication and organizational skills.- Attention and accuracy to details- Ability to prioritize and take accountability- Excellent computer skillsSummaryHow to Apply?1. Send your resume to natasha.villafria@randstad.ca or angie.stojakovic@randstad.ca!2. Apply online at Randstad.ca today!Not interested in this role but still looking for your next great opportunity? Our team oversees various permanent and contract positions, detailed below! If you or someone you know would be interested in the following roles, please reach out to the corresponding contact email below, to discuss further!Corporate Administration/Operational support, such as: Reception, Admin Assistant, Executive Assistant, Customer Service Rep, Data Entry and other Operational support roles. Please reach out to aqsa.jafri@randstad.ca, along with your resume.Logistics, Supply Chain & Manufacturing Administration/Operational support, such as: Logistics Coordinator, Dispatch Coordinator, Customer Service/Order Entry and Warehouse Administration. Please reach out to natasha.villafria@randstad.ca, along with your resume.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Hamilton, Ontario
      • Permanent
      Do you have a passion for helping and assisting customers? We are looking for the next Customer Service Representative for our Client in Hamilton. We are looking for someone to assist with the day-to-day Customer Service and admin and support our sales team. If you have this skillset please apply now are this job won't last AdvantagesSome of the Advantages of the Customer Service Representative:- full-time permanent role - $45,000 - $50,000 annual salary - 8:30 am - 5:00pm- benefits- vacation 2 weeksResponsibilitiesSome of the responsibilities of the Customer Service Representative:- processing sales orders via telephone/e-mail, social media and web store- general administration and customer service duties,- EDI management for key retail & distributor accounts, report generation and analysis- Supporting the sales teamQualificationsSome of the Qualifications of the Customer Service Representative:- customer service exp. 2-5 years - SPS Commerce/Retail Link/EDI experience IS A VERY GOOD ASSET - Strong written and verbal skills- The highest level of customer service SummaryPlease do not delay as this position will not be available for long!How to Apply?1) Email your resume to destina.okanovic@randstad.ca or Joshua.thammavongsa@randstad.ca2) Apply online at Randstad.ca todayRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have a passion for helping and assisting customers? We are looking for the next Customer Service Representative for our Client in Hamilton. We are looking for someone to assist with the day-to-day Customer Service and admin and support our sales team. If you have this skillset please apply now are this job won't last AdvantagesSome of the Advantages of the Customer Service Representative:- full-time permanent role - $45,000 - $50,000 annual salary - 8:30 am - 5:00pm- benefits- vacation 2 weeksResponsibilitiesSome of the responsibilities of the Customer Service Representative:- processing sales orders via telephone/e-mail, social media and web store- general administration and customer service duties,- EDI management for key retail & distributor accounts, report generation and analysis- Supporting the sales teamQualificationsSome of the Qualifications of the Customer Service Representative:- customer service exp. 2-5 years - SPS Commerce/Retail Link/EDI experience IS A VERY GOOD ASSET - Strong written and verbal skills- The highest level of customer service SummaryPlease do not delay as this position will not be available for long!How to Apply?1) Email your resume to destina.okanovic@randstad.ca or Joshua.thammavongsa@randstad.ca2) Apply online at Randstad.ca todayRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Permanent
      • $18.00 - $19.00 per hour
      A leading manufacturing optical company whose international head office is located in Ville St-Laurent is currently seeking a Customer Service Representative to join their team. The proposed salary is $18-$19 an hour, Monday through Friday 8:30 am to 5:00 pm (40 hour work week), parking available, benefits after 3 months, vacation.Advantages- Benefits- Permanent position- 2 weeks vacation- 5 sick days- Parking availableResponsibilities•Entering orders received via e-mail, fax and phone messages•Data entry•Processing credits•Coordinating shipments with the warehouse•Processing customer inquiries•Providing and adjusting reportsQualifications•Bilingual – English & French (additional languages would be an asset)•1 to 2 years of customer service experience•Minimum of a High School Diploma•Strong communication skills at both the spoken and written level•Ability to multitask•Detail oriented•Demonstrated organizational skillsSummaryLooking for a customer service representative position?Looking for work in Vile Saint Laurent ?Take the time and send over your resume @ jessica.macchiagodena@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      A leading manufacturing optical company whose international head office is located in Ville St-Laurent is currently seeking a Customer Service Representative to join their team. The proposed salary is $18-$19 an hour, Monday through Friday 8:30 am to 5:00 pm (40 hour work week), parking available, benefits after 3 months, vacation.Advantages- Benefits- Permanent position- 2 weeks vacation- 5 sick days- Parking availableResponsibilities•Entering orders received via e-mail, fax and phone messages•Data entry•Processing credits•Coordinating shipments with the warehouse•Processing customer inquiries•Providing and adjusting reportsQualifications•Bilingual – English & French (additional languages would be an asset)•1 to 2 years of customer service experience•Minimum of a High School Diploma•Strong communication skills at both the spoken and written level•Ability to multitask•Detail oriented•Demonstrated organizational skillsSummaryLooking for a customer service representative position?Looking for work in Vile Saint Laurent ?Take the time and send over your resume @ jessica.macchiagodena@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Permanent
      • $45,000 - $50,000 per year
      A company in the eyewear industry is looking for someone like you to complement their team. Concerned about the working atmosphere and office comfort, this is the ideal job to pursue your career further! This company in question is looking for a Customer Service Representative for their e-commerce sector, company located in Ville Saint Laurent. The salary offered is between $45, 000 to $50, 000 yearly, schedule is Monday through Friday 8:00 am to 5:00 pm (40 hour work week), 3 weeks vacation, benefits from day one, and 4 personal days.Advantages- Well-known/reputable company - Competitive salary- Great company culture- Benefits from day one - RRSP plan- Parking available- Accessible by public transportResponsibilities- Respond to inquiries by email, online and by telephone - Redistribute others emails or calls to the people concerned - Help customers with online orders- Provide information on products and services- Respond to customers on social networks for all web related inquiries - Online order tracking- Investigate with our transport partner for lost packages or shipping delays- Support customers with online exchanges and process returns- Maintain good communication between store operations, the distribution center and customer service- Perform internal transfers of goods to complete online orders- Perform all other tasks requested by the managerQualifications- Bilingual (english & french; written and oral)- 3 to 5 years of experience in customer service / e-commerce- Strong MS office skills (word & excel)- Detail oriented- Great sense of time management- Team spirit and collaboration- Experience in retailSummaryLooking for a customer service representative (e-commerce) position?Looking to work in Ville Saint Laurent ?Click on "Apply Now" or send your resume to:jessica.macchiagodena@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      A company in the eyewear industry is looking for someone like you to complement their team. Concerned about the working atmosphere and office comfort, this is the ideal job to pursue your career further! This company in question is looking for a Customer Service Representative for their e-commerce sector, company located in Ville Saint Laurent. The salary offered is between $45, 000 to $50, 000 yearly, schedule is Monday through Friday 8:00 am to 5:00 pm (40 hour work week), 3 weeks vacation, benefits from day one, and 4 personal days.Advantages- Well-known/reputable company - Competitive salary- Great company culture- Benefits from day one - RRSP plan- Parking available- Accessible by public transportResponsibilities- Respond to inquiries by email, online and by telephone - Redistribute others emails or calls to the people concerned - Help customers with online orders- Provide information on products and services- Respond to customers on social networks for all web related inquiries - Online order tracking- Investigate with our transport partner for lost packages or shipping delays- Support customers with online exchanges and process returns- Maintain good communication between store operations, the distribution center and customer service- Perform internal transfers of goods to complete online orders- Perform all other tasks requested by the managerQualifications- Bilingual (english & french; written and oral)- 3 to 5 years of experience in customer service / e-commerce- Strong MS office skills (word & excel)- Detail oriented- Great sense of time management- Team spirit and collaboration- Experience in retailSummaryLooking for a customer service representative (e-commerce) position?Looking to work in Ville Saint Laurent ?Click on "Apply Now" or send your resume to:jessica.macchiagodena@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Laval, Québec
      • Permanent
      • $40,000 - $42,000 per year
      Are you tired of the Montreal traffic and looking for a job in the Laval area? Do you want to work in a dynamic team that works together to make your days enjoyable?Are you known for your dynamism and do you enjoy customer service? We have THE customer service clerk position in Laval for you!We are currently looking for a dynamic person for a superb company located in Laval.Why Randstad:Access to employment opportunities that are not posted elsewhere on the web.We are a strategic business partner in your job searches.We negotiate your terms of employment for you.We have been working in the Laval area for several years, we know the companies well and choose our clients well.You have nothing to lose, our service is absolutely free!AdvantagesAnd what about the advantages!-This is a permanent position-A flexible schedule-Super nice working atmosphere-Beautiful customer service team-A comprehensive benefits plan-There are opportunities for advancement within the company-Salary $ 38-40,000-It's in Laval so we save the traffic!ResponsibilitiesYour daily tasks for this wonderful position of customer service clerk in Laval will be, among others:-Receive calls-Offer good customer service-Respond to questions from customers and suppliers-Prepare quotes for clients-Complete data entries in the system.QualificationsThe qualifications required?-Be bilingual (The entire interview process will be done in English)-Dynamic-Team spirit-Knowledge of the Office suite-Experience in customer serviceSummaryDoes this post interest you?Send us your CV now at caroline.riouxcloutier@randstad.calaurence.lafreniere@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you tired of the Montreal traffic and looking for a job in the Laval area? Do you want to work in a dynamic team that works together to make your days enjoyable?Are you known for your dynamism and do you enjoy customer service? We have THE customer service clerk position in Laval for you!We are currently looking for a dynamic person for a superb company located in Laval.Why Randstad:Access to employment opportunities that are not posted elsewhere on the web.We are a strategic business partner in your job searches.We negotiate your terms of employment for you.We have been working in the Laval area for several years, we know the companies well and choose our clients well.You have nothing to lose, our service is absolutely free!AdvantagesAnd what about the advantages!-This is a permanent position-A flexible schedule-Super nice working atmosphere-Beautiful customer service team-A comprehensive benefits plan-There are opportunities for advancement within the company-Salary $ 38-40,000-It's in Laval so we save the traffic!ResponsibilitiesYour daily tasks for this wonderful position of customer service clerk in Laval will be, among others:-Receive calls-Offer good customer service-Respond to questions from customers and suppliers-Prepare quotes for clients-Complete data entries in the system.QualificationsThe qualifications required?-Be bilingual (The entire interview process will be done in English)-Dynamic-Team spirit-Knowledge of the Office suite-Experience in customer serviceSummaryDoes this post interest you?Send us your CV now at caroline.riouxcloutier@randstad.calaurence.lafreniere@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Oakville, Ontario
      • Permanent
      Bilingual Customer Service Representative in OakvilleAre you looking to work in a stable, established, international company? Do you want to work for a company that offers room for advancement and career growth? Do you excel when working in a fast paced environment and enjoy supporting clients and co-workers? Then this might be the perfect opportunity for you!We are currently recruiting for a permanent Bilingual Customer Service Representative in the Oakville area. The customer’s service representative position will include entering and processing orders through SAP, generating quotes for clients, and communicating with outside sales, shipping, and other internal departments to ensure orders are completed timely and accurately. Benefits include working for an international, established company that offers great benefits and fosters a supportive team environment. The ideal candidate will have a strong work ethic, be reliable, and very detail oriented. This successful candidate will be working with clients and vendors within the mining, oil & gas industry to ensure products and services are delivered in a timely manner. Experience within a customer service or inside sales position within industries such as automotive, aerospace, steel, or other industrial settings would be an asset. Please email aliyah.sykes@randstad.ca if you are interested and want to hear more!Advantages- Great Oakville location- 50-55 k (depending on experience)- PERMANENT opportunity - Mix of in office and work from home once trained - 9:00 am - 5:00 pm - RRSP match- Great benefits plan- Vacation provide- Manufacturing company- Global company- Working for a large company with small office atmosphereResponsibilities- Providing customer service to clients by phone and email in French and English- Entering and processing orders in SAP- Provide quotes and prices within 24 hours- Handling customer complaints and concerns- Coordinate sales, returns, and debit/credit request- Coordinate with vendors, customers and shipping in regard to product deliver- Support regional sales repsQualifications- Must be hard working, reliable, and professional- Excellent verbal and written communication skills- 3+ years of customer service, order entry, and/ or inside sales experience- Bilingual (French/ English) - Experience from industries such as automotive, aerospace, steel, or other industrial settings would be an assetSummaryHow to Apply?1) Send your resume to aliyah.sykes@randstad.ca2) Apply online at randstad.ca todayRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Bilingual Customer Service Representative in OakvilleAre you looking to work in a stable, established, international company? Do you want to work for a company that offers room for advancement and career growth? Do you excel when working in a fast paced environment and enjoy supporting clients and co-workers? Then this might be the perfect opportunity for you!We are currently recruiting for a permanent Bilingual Customer Service Representative in the Oakville area. The customer’s service representative position will include entering and processing orders through SAP, generating quotes for clients, and communicating with outside sales, shipping, and other internal departments to ensure orders are completed timely and accurately. Benefits include working for an international, established company that offers great benefits and fosters a supportive team environment. The ideal candidate will have a strong work ethic, be reliable, and very detail oriented. This successful candidate will be working with clients and vendors within the mining, oil & gas industry to ensure products and services are delivered in a timely manner. Experience within a customer service or inside sales position within industries such as automotive, aerospace, steel, or other industrial settings would be an asset. Please email aliyah.sykes@randstad.ca if you are interested and want to hear more!Advantages- Great Oakville location- 50-55 k (depending on experience)- PERMANENT opportunity - Mix of in office and work from home once trained - 9:00 am - 5:00 pm - RRSP match- Great benefits plan- Vacation provide- Manufacturing company- Global company- Working for a large company with small office atmosphereResponsibilities- Providing customer service to clients by phone and email in French and English- Entering and processing orders in SAP- Provide quotes and prices within 24 hours- Handling customer complaints and concerns- Coordinate sales, returns, and debit/credit request- Coordinate with vendors, customers and shipping in regard to product deliver- Support regional sales repsQualifications- Must be hard working, reliable, and professional- Excellent verbal and written communication skills- 3+ years of customer service, order entry, and/ or inside sales experience- Bilingual (French/ English) - Experience from industries such as automotive, aerospace, steel, or other industrial settings would be an assetSummaryHow to Apply?1) Send your resume to aliyah.sykes@randstad.ca2) Apply online at randstad.ca todayRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Permanent
      • $18 per year
      Are you looking for a new opportunity to work with a dynamic company?Are you a bilingual, dynamic and ambitious person?Do you have excellent customer relation skills?If so, we have a great opportunity for you!A transportation company in Dorval is looking for a customer service representative to join their team!AdvantagesAdvantagesLocation: DorvalContract: Temporary to permanentSchedule: Monday to Friday, 8AM to 4:30PM Salary: $18/hr (based on experience)Opportunities for advancement - Group benefits- Pension plan- 2 weeks vacation- 3 sick daysResponsibilitiesTasks include:- Filing- Logging, data entry- Delegating telephone calls- Other clerical duties as required- Entering customs documentation- Order verification and confirmation: EDI and customer’s web platforms- Data entry: PO and inventory confirmation, Bill of Ladings-Manual order entry in computer software-Order related: answer emails and phone callsQualificationsQualifications- Good Excel skills, familiar with formulas- Fluently bilingual, English and French (spoken/written)- Must be organized and able to work under pressure- Knowledge of transport industry an asset - Multitasking- Fast pace environment - Have that go getter attitude!- Ability to adapt in a constantly changing environment- Ability to prioritize and work on several files at the same time- Good sense of customer service, dynamic, good energyIf you or someone you know is interested, please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca, or call us at 514-695-3315.Looking forward to meeting you!SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new opportunity to work with a dynamic company?Are you a bilingual, dynamic and ambitious person?Do you have excellent customer relation skills?If so, we have a great opportunity for you!A transportation company in Dorval is looking for a customer service representative to join their team!AdvantagesAdvantagesLocation: DorvalContract: Temporary to permanentSchedule: Monday to Friday, 8AM to 4:30PM Salary: $18/hr (based on experience)Opportunities for advancement - Group benefits- Pension plan- 2 weeks vacation- 3 sick daysResponsibilitiesTasks include:- Filing- Logging, data entry- Delegating telephone calls- Other clerical duties as required- Entering customs documentation- Order verification and confirmation: EDI and customer’s web platforms- Data entry: PO and inventory confirmation, Bill of Ladings-Manual order entry in computer software-Order related: answer emails and phone callsQualificationsQualifications- Good Excel skills, familiar with formulas- Fluently bilingual, English and French (spoken/written)- Must be organized and able to work under pressure- Knowledge of transport industry an asset - Multitasking- Fast pace environment - Have that go getter attitude!- Ability to adapt in a constantly changing environment- Ability to prioritize and work on several files at the same time- Good sense of customer service, dynamic, good energyIf you or someone you know is interested, please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca, or call us at 514-695-3315.Looking forward to meeting you!SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Permanent
      • $40,000 - $45,000 per year
      We are currently looking for a customer service representative to help their ever growing organization in Dorval. Looking to work in a pleasant environment, we currently have an opening in our customer service department. If you meet the qualifications below, we would be thrilled to have you on our team.AdvantagesHours: 8:30 am to 5:00 pm Monday to FridayNo overtimeSalary offered based on experience $40,000-$45,000Annual salary reviewEmployee prices on productsResponsibilitiesOrder desk (take customer orders over the phone, fax or by e-mail; although, this is not a call centerCustomer service (opening new accounts, follow-ups, etc.)General office workTo create a positive customer service experience by understanding and meeting customer needsquickly, professionally and accuratelyWe offer in-house training to ensure that you have a good understanding of the different tasksQualificationsAble to work in a fast-paced environmentFluently bilingual (spoken English/French)Strong multi-tasking skillsHave the ability to learn quickly and be organizedA team playerEnjoys dealing with customers over the telephone and have superior customer service etiquetteHave the desire to exceed our customers service expectationsAttention to detail is a mustCustomer service oriented with at least 1-2 years Has general computer knowledge (Word / Excel)Knowledge of customer databse software is an assetPerform other related duties and assignments as required and as assigned by superior or managerIf interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or give us a call at 514-695-3315SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are currently looking for a customer service representative to help their ever growing organization in Dorval. Looking to work in a pleasant environment, we currently have an opening in our customer service department. If you meet the qualifications below, we would be thrilled to have you on our team.AdvantagesHours: 8:30 am to 5:00 pm Monday to FridayNo overtimeSalary offered based on experience $40,000-$45,000Annual salary reviewEmployee prices on productsResponsibilitiesOrder desk (take customer orders over the phone, fax or by e-mail; although, this is not a call centerCustomer service (opening new accounts, follow-ups, etc.)General office workTo create a positive customer service experience by understanding and meeting customer needsquickly, professionally and accuratelyWe offer in-house training to ensure that you have a good understanding of the different tasksQualificationsAble to work in a fast-paced environmentFluently bilingual (spoken English/French)Strong multi-tasking skillsHave the ability to learn quickly and be organizedA team playerEnjoys dealing with customers over the telephone and have superior customer service etiquetteHave the desire to exceed our customers service expectationsAttention to detail is a mustCustomer service oriented with at least 1-2 years Has general computer knowledge (Word / Excel)Knowledge of customer databse software is an assetPerform other related duties and assignments as required and as assigned by superior or managerIf interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or give us a call at 514-695-3315SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Burlington, Ontario
      • Permanent
      • $50,000 - $60,000 per year
      Are you a BIlingual who enjoys Order Entry and providing great Customer Service to clients? Do you want to work with an established company within the Burlington area? Then I have a great opportunity for you! We are currently recruiting for a Bilingual Customer Service Representative to work in Burlington for a full time permanent position. This opportunity is within a manufacturing company, specifically insulation products. A normal day will include entering incoming and outgoing shipments into JD Edwards, processing orders through the system, and communicating with clients over phone and email. The ideal candidate will have 2-3 years of Customer Service and Order Entry experience, work well as a team, and be able to learn technical product names and part numbers. Training will be provided. Please email patricia.van@randstad.ca or apply online today if you are interested in being considered for the opportunity! Advantages- $50 000 - $60 000- Monday – Friday- Flex hours (7.5 hours a day)- Benefits provided - 2 weeks vacation- Full time position- Permanent opportunity - Steady hours- Established company with easy going atmosphere- Burlington location- Manager has an open door policyResponsibilities- Customer Service through phone, mail, and fax - Answering questions about product information, entering orders, tracking orders, and providing shipping and receiving information. - Accepting, entering and processing shipments - Creating bills of lading for shipping - Working with JD Edwards - Supporting Technical Sales Representatives- Answering and directing inbound calls as needed- Matching invoices with POs- Other administrative duties as neededQualifications- 2+ years of customer service/ order entry experience - Experience with JD Edwards is an asset - Ability to work well in a team - Excellent verbal and written communication- Punctual and dependable - BIlingual ( French & English ) SummaryHow to Apply? 1) Email your resume to patricia.van@randstad.ca 2) Apply online at Randstad.ca today!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a BIlingual who enjoys Order Entry and providing great Customer Service to clients? Do you want to work with an established company within the Burlington area? Then I have a great opportunity for you! We are currently recruiting for a Bilingual Customer Service Representative to work in Burlington for a full time permanent position. This opportunity is within a manufacturing company, specifically insulation products. A normal day will include entering incoming and outgoing shipments into JD Edwards, processing orders through the system, and communicating with clients over phone and email. The ideal candidate will have 2-3 years of Customer Service and Order Entry experience, work well as a team, and be able to learn technical product names and part numbers. Training will be provided. Please email patricia.van@randstad.ca or apply online today if you are interested in being considered for the opportunity! Advantages- $50 000 - $60 000- Monday – Friday- Flex hours (7.5 hours a day)- Benefits provided - 2 weeks vacation- Full time position- Permanent opportunity - Steady hours- Established company with easy going atmosphere- Burlington location- Manager has an open door policyResponsibilities- Customer Service through phone, mail, and fax - Answering questions about product information, entering orders, tracking orders, and providing shipping and receiving information. - Accepting, entering and processing shipments - Creating bills of lading for shipping - Working with JD Edwards - Supporting Technical Sales Representatives- Answering and directing inbound calls as needed- Matching invoices with POs- Other administrative duties as neededQualifications- 2+ years of customer service/ order entry experience - Experience with JD Edwards is an asset - Ability to work well in a team - Excellent verbal and written communication- Punctual and dependable - BIlingual ( French & English ) SummaryHow to Apply? 1) Email your resume to patricia.van@randstad.ca 2) Apply online at Randstad.ca today!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Permanent
      • $45,000 - $55,000 per year
      Our client in Dorval is currently looking for a Customer Service Representative. Reporting to the Internal Sales Manager, the Internal Sales Representative is responsible for his or her accounts and maintaining a high level of customer satisfaction.The Inside Sales Representative is also responsible for creating and maintainingrelationships with current and future customers and to find the appropriate solution quickly and efficiently, in order to satisfy all customers.AdvantagesMonday to Friday 8AM-5PM (flexible)1 hour of lunchAfter 3 months, if the person performs, the possibility to work at home once a week(Pre Covid)4% salary bonus. Based on performanceMedical and dental benefits Salary 45,000$-55,000$.Yoga 3 times a week200 towards a gym membershipEveryone works from home with Covid but will return to the office when things are more certain.Responsibilities-Increase sales;-Establish strong relationships with customers by responding quickly to calls.telephone and e-mail, with courtesy and professionalism;-Provide information, propose solutions and follow up with customersregarding product availability, cross-referencing, shipping, etc.(stock check), proofs of delivery, deferred delivery dates, prices;-Perform order entry and tracking (EDI, CRM and inbound orders) and RGA;-Process and maintain the backorder report (backorder report); Process and maintain the backorder report (backorder report).suffering) on issues of concern and unreasonable delays in responding to thenot to the customer's expectations. Raise to the Manager if the solution does not meet thecustomer requests;-Recommend any necessary price adjustments once the detailed analysis is completed.completed. To be sent to the Inside Sales Manager;-Arrange meetings with outside sales representatives to define theaction strategies put in place for your customers, as needed;-Support external sales representatives for promotions;-Promote product categories to existing customers;-Participate in all sales, marketing meetings and trainings on demand;-Train customers in the use of B2B software and the company's website;-If necessary, visit customers with an external sales representative tostrengthen customer relations;-Provide assistance for other regions upon request;-Perform reception replacements as required;- Any other related tasks may be required to assist the team in maintaininghigh levels of customer service.QualificationsAt least three to four years of experience in customer service and/orinternal sales or a college diploma in business administration, marketing,for sale or in a related field.Excellent knowledge of the MS Office suiteExcellent written and verbal communication skills in French and EnglishExperience in customer serviceStrong organizational skillsSolutions-focusedStrong interpersonal skillsAbility to work independentlyAbility to multi-taskKnowledge of the electrical and lighting industry an assetKnowledge of SAP is an assetSummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client in Dorval is currently looking for a Customer Service Representative. Reporting to the Internal Sales Manager, the Internal Sales Representative is responsible for his or her accounts and maintaining a high level of customer satisfaction.The Inside Sales Representative is also responsible for creating and maintainingrelationships with current and future customers and to find the appropriate solution quickly and efficiently, in order to satisfy all customers.AdvantagesMonday to Friday 8AM-5PM (flexible)1 hour of lunchAfter 3 months, if the person performs, the possibility to work at home once a week(Pre Covid)4% salary bonus. Based on performanceMedical and dental benefits Salary 45,000$-55,000$.Yoga 3 times a week200 towards a gym membershipEveryone works from home with Covid but will return to the office when things are more certain.Responsibilities-Increase sales;-Establish strong relationships with customers by responding quickly to calls.telephone and e-mail, with courtesy and professionalism;-Provide information, propose solutions and follow up with customersregarding product availability, cross-referencing, shipping, etc.(stock check), proofs of delivery, deferred delivery dates, prices;-Perform order entry and tracking (EDI, CRM and inbound orders) and RGA;-Process and maintain the backorder report (backorder report); Process and maintain the backorder report (backorder report).suffering) on issues of concern and unreasonable delays in responding to thenot to the customer's expectations. Raise to the Manager if the solution does not meet thecustomer requests;-Recommend any necessary price adjustments once the detailed analysis is completed.completed. To be sent to the Inside Sales Manager;-Arrange meetings with outside sales representatives to define theaction strategies put in place for your customers, as needed;-Support external sales representatives for promotions;-Promote product categories to existing customers;-Participate in all sales, marketing meetings and trainings on demand;-Train customers in the use of B2B software and the company's website;-If necessary, visit customers with an external sales representative tostrengthen customer relations;-Provide assistance for other regions upon request;-Perform reception replacements as required;- Any other related tasks may be required to assist the team in maintaininghigh levels of customer service.QualificationsAt least three to four years of experience in customer service and/orinternal sales or a college diploma in business administration, marketing,for sale or in a related field.Excellent knowledge of the MS Office suiteExcellent written and verbal communication skills in French and EnglishExperience in customer serviceStrong organizational skillsSolutions-focusedStrong interpersonal skillsAbility to work independentlyAbility to multi-taskKnowledge of the electrical and lighting industry an assetKnowledge of SAP is an assetSummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Permanent
      • $18.00 - $20.00 per hour
      You enjoy customer service? You want to work for a leader in the floor covering industry in Ville Saint Laurent?Join the ranks of this company that has been in business for over 3 decades! With 8,000 products it has been able to consistently offer it's customers with choice, reliability and excellent customer service. Permanent position as a Customer Service Representative Salary is $18-20/hr (approx. 38-41$K per year). Schedule is 7 am to 4 pm Monday to FridayBenefits available after 3 month probation periodCentral location in Ville Saint LaurentFree parkingWelcoming environment, recently renovatedAdvantagesPermanent positionSolid, stable companyBenefits after 3 monthsGreat, dynamic teamEasy going environmentEasy access in Ville Saint LaurentFree parkingResponsibilitiesAs a Customer Service Representative you will be required to: - Key in order information received via email, phone or in person at the counter- Follow un on special orders- Adress customer needs and work with the team to deliver solutions- Update customer files- Help the service department- Perform administrative tasks as needed (photocopies, filing, invoicing, etc.- Answer phone calls- Take care of customer inquiries and requests- Other administrative tasks Qualifications- 2 years customer service experience- Bilingualism required, Strong French a must- Knowledge of MS Office- Excellent communication skills- Organized, quick learner and dynamic- Experience with wvms system a nice to haveSummaryAre you looking for a customer service job in Ville Saint Laurent? Are you bilingual and enjoy talking to people? Apply to our customer service representative role today.I am looking forward to hearing from you!Click on "Apply Now" or send your resume to:alicia.herrera@randstad.caYou can also reach me via phone at 514-332-1055Or, you may contact me via LinkedIn at:https://www.linkedin.com/in/alicia-herrera-09b4566a/Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      You enjoy customer service? You want to work for a leader in the floor covering industry in Ville Saint Laurent?Join the ranks of this company that has been in business for over 3 decades! With 8,000 products it has been able to consistently offer it's customers with choice, reliability and excellent customer service. Permanent position as a Customer Service Representative Salary is $18-20/hr (approx. 38-41$K per year). Schedule is 7 am to 4 pm Monday to FridayBenefits available after 3 month probation periodCentral location in Ville Saint LaurentFree parkingWelcoming environment, recently renovatedAdvantagesPermanent positionSolid, stable companyBenefits after 3 monthsGreat, dynamic teamEasy going environmentEasy access in Ville Saint LaurentFree parkingResponsibilitiesAs a Customer Service Representative you will be required to: - Key in order information received via email, phone or in person at the counter- Follow un on special orders- Adress customer needs and work with the team to deliver solutions- Update customer files- Help the service department- Perform administrative tasks as needed (photocopies, filing, invoicing, etc.- Answer phone calls- Take care of customer inquiries and requests- Other administrative tasks Qualifications- 2 years customer service experience- Bilingualism required, Strong French a must- Knowledge of MS Office- Excellent communication skills- Organized, quick learner and dynamic- Experience with wvms system a nice to haveSummaryAre you looking for a customer service job in Ville Saint Laurent? Are you bilingual and enjoy talking to people? Apply to our customer service representative role today.I am looking forward to hearing from you!Click on "Apply Now" or send your resume to:alicia.herrera@randstad.caYou can also reach me via phone at 514-332-1055Or, you may contact me via LinkedIn at:https://www.linkedin.com/in/alicia-herrera-09b4566a/Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Permanent
      • $17.50 per hour
      You have experience in customer service on the phone and the field of transportation appeals to you? You want to work in Ville Saint-Laurent with a stable work schedule?We have a position that could be of great interest to you!As a Customer Service Advisor, you will be responsible for customer service with customers and drivers on the road and maintaining excellent relations with them.We are looking for someone who is passionate about customer service and providing outstanding service. For this position, it is imperative to be bilingual and have experience as a telephone consultant. You will be talking to different drivers or customers to guide them and help them with their requests.Position: Customer Service AdvisorSalary: $17.50 per hourDuration: temporary indefiniteYou can choose one of the following schedules: - Tuesday to Saturday from 7:00 am to 3:30 pm - Sunday to Thursday from 7:00 am to 3:30 pm - Friday to Monday from 7:00 am to 5:30 pmLocation: Ville Saint-LaurentAdvantages- Long-term temporary position in a growing company- Stimulating environment that allows for a lot of variation in tasks- Competitive salary of $17.50/hr- Small work team that allows for good interpersonal relationships- Stable daytime schedule - Free parking onsite - Open concept - Casual or informal work environment- Company acknowledges employee achievements ResponsibilitiesAs a Customer Service Advisor, you will be responsible for:-Respond to driver questions and customer inquiries via phone and email.-Guide the customer in the use of the technology offered and assist them in the preparation of claims files.Perform various follow-ups with customers and operations regarding merchandise in transit.-Communicate with customers as soon as possible in case of delays or other anomalies.-Research documents such as: bills of lading, proof of delivery when required.-Report problematic cases and identify relevant solutions to ensure a definitive resolution of the problem.Qualifications- Important to be bilingual (French and English spoken and written) as most of our clients are pan-Canadian- Minimum experience in customer service on the phone- Strong interest in the road transportation industry and/or experience in the industry- Have some geographical knowledge of Quebec and Canada- Be comfortable with Excel and software in generalSummaryPosition: Customer Service AdvisorSalary: $17.50 per hourDuration: temporary indefiniteAvailable hours: - Tuesday to Saturday from 7:00 am to 3:30 pm - Sunday to Thursday from 7:00 am to 3:30 pm - Friday to Monday from 7:00 am to 5:30 pmLocation: Ville Saint-LaurentIf you are interested in this position and you have the required qualifications, you can send us your updated resume to karen.leiton@randstad.caflorence.lefebvre@randstad.ca and indicate as ''customer service - transportation''. It will be our pleasure to discuss the position with you.Thank you and talk to you soonRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      You have experience in customer service on the phone and the field of transportation appeals to you? You want to work in Ville Saint-Laurent with a stable work schedule?We have a position that could be of great interest to you!As a Customer Service Advisor, you will be responsible for customer service with customers and drivers on the road and maintaining excellent relations with them.We are looking for someone who is passionate about customer service and providing outstanding service. For this position, it is imperative to be bilingual and have experience as a telephone consultant. You will be talking to different drivers or customers to guide them and help them with their requests.Position: Customer Service AdvisorSalary: $17.50 per hourDuration: temporary indefiniteYou can choose one of the following schedules: - Tuesday to Saturday from 7:00 am to 3:30 pm - Sunday to Thursday from 7:00 am to 3:30 pm - Friday to Monday from 7:00 am to 5:30 pmLocation: Ville Saint-LaurentAdvantages- Long-term temporary position in a growing company- Stimulating environment that allows for a lot of variation in tasks- Competitive salary of $17.50/hr- Small work team that allows for good interpersonal relationships- Stable daytime schedule - Free parking onsite - Open concept - Casual or informal work environment- Company acknowledges employee achievements ResponsibilitiesAs a Customer Service Advisor, you will be responsible for:-Respond to driver questions and customer inquiries via phone and email.-Guide the customer in the use of the technology offered and assist them in the preparation of claims files.Perform various follow-ups with customers and operations regarding merchandise in transit.-Communicate with customers as soon as possible in case of delays or other anomalies.-Research documents such as: bills of lading, proof of delivery when required.-Report problematic cases and identify relevant solutions to ensure a definitive resolution of the problem.Qualifications- Important to be bilingual (French and English spoken and written) as most of our clients are pan-Canadian- Minimum experience in customer service on the phone- Strong interest in the road transportation industry and/or experience in the industry- Have some geographical knowledge of Quebec and Canada- Be comfortable with Excel and software in generalSummaryPosition: Customer Service AdvisorSalary: $17.50 per hourDuration: temporary indefiniteAvailable hours: - Tuesday to Saturday from 7:00 am to 3:30 pm - Sunday to Thursday from 7:00 am to 3:30 pm - Friday to Monday from 7:00 am to 5:30 pmLocation: Ville Saint-LaurentIf you are interested in this position and you have the required qualifications, you can send us your updated resume to karen.leiton@randstad.caflorence.lefebvre@randstad.ca and indicate as ''customer service - transportation''. It will be our pleasure to discuss the position with you.Thank you and talk to you soonRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Permanent
      • $45,000 - $55,000 per year
      Our client in Dorval is currently looking for a Customer Service Representative. Reporting to the Internal Sales Manager, the Internal Sales Representative is responsible for his or her accounts and maintaining a high level of customer satisfaction.The Inside Sales Representative is also responsible for creating and maintainingrelationships with current and future customers and to find the appropriate solution quickly and efficiently, in order to satisfy all customers.AdvantagesMonday to Friday 8AM-5PM (flexible)1 hour of lunchAfter 3 months, if the person performs, the possibility to work at home once a week(Pre Covid)4% salary bonus. Based on performanceMedical and dental benefits Salary 45,000$-55,000$.Yoga 3 times a week200 towards a gym membershipEveryone works from home with Covid but will return to the office when things are more certain.Responsibilities-Increase sales;-Establish strong relationships with customers by responding quickly to calls.telephone and e-mail, with courtesy and professionalism;-Provide information, propose solutions and follow up with customersregarding product availability, cross-referencing, shipping, etc.(stock check), proofs of delivery, deferred delivery dates, prices;-Perform order entry and tracking (EDI, CRM and inbound orders) and RGA;-Process and maintain the backorder report (backorder report); Process and maintain the backorder report (backorder report).suffering) on issues of concern and unreasonable delays in responding to thenot to the customer's expectations. Raise to the Manager if the solution does not meet thecustomer requests;-Recommend any necessary price adjustments once the detailed analysis is completed.completed. To be sent to the Inside Sales Manager;-Arrange meetings with outside sales representatives to define theaction strategies put in place for your customers, as needed;-Support external sales representatives for promotions;-Promote product categories to existing customers;-Participate in all sales, marketing meetings and trainings on demand;-Train customers in the use of B2B software and the company's website;-If necessary, visit customers with an external sales representative tostrengthen customer relations;-Provide assistance for other regions upon request;-Perform reception replacements as required;- Any other related tasks may be required to assist the team in maintaininghigh levels of customer service.QualificationsAt least three to four years of experience in customer service and/orinternal sales or a college diploma in business administration, marketing,for sale or in a related field.Excellent knowledge of the MS Office suiteExcellent written and verbal communication skills in French and EnglishExperience in customer serviceStrong organizational skillsSolutions-focusedStrong interpersonal skillsAbility to work independentlyAbility to multi-taskKnowledge of the electrical and lighting industry an assetKnowledge of SAP is an assetSummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client in Dorval is currently looking for a Customer Service Representative. Reporting to the Internal Sales Manager, the Internal Sales Representative is responsible for his or her accounts and maintaining a high level of customer satisfaction.The Inside Sales Representative is also responsible for creating and maintainingrelationships with current and future customers and to find the appropriate solution quickly and efficiently, in order to satisfy all customers.AdvantagesMonday to Friday 8AM-5PM (flexible)1 hour of lunchAfter 3 months, if the person performs, the possibility to work at home once a week(Pre Covid)4% salary bonus. Based on performanceMedical and dental benefits Salary 45,000$-55,000$.Yoga 3 times a week200 towards a gym membershipEveryone works from home with Covid but will return to the office when things are more certain.Responsibilities-Increase sales;-Establish strong relationships with customers by responding quickly to calls.telephone and e-mail, with courtesy and professionalism;-Provide information, propose solutions and follow up with customersregarding product availability, cross-referencing, shipping, etc.(stock check), proofs of delivery, deferred delivery dates, prices;-Perform order entry and tracking (EDI, CRM and inbound orders) and RGA;-Process and maintain the backorder report (backorder report); Process and maintain the backorder report (backorder report).suffering) on issues of concern and unreasonable delays in responding to thenot to the customer's expectations. Raise to the Manager if the solution does not meet thecustomer requests;-Recommend any necessary price adjustments once the detailed analysis is completed.completed. To be sent to the Inside Sales Manager;-Arrange meetings with outside sales representatives to define theaction strategies put in place for your customers, as needed;-Support external sales representatives for promotions;-Promote product categories to existing customers;-Participate in all sales, marketing meetings and trainings on demand;-Train customers in the use of B2B software and the company's website;-If necessary, visit customers with an external sales representative tostrengthen customer relations;-Provide assistance for other regions upon request;-Perform reception replacements as required;- Any other related tasks may be required to assist the team in maintaininghigh levels of customer service.QualificationsAt least three to four years of experience in customer service and/orinternal sales or a college diploma in business administration, marketing,for sale or in a related field.Excellent knowledge of the MS Office suiteExcellent written and verbal communication skills in French and EnglishExperience in customer serviceStrong organizational skillsSolutions-focusedStrong interpersonal skillsAbility to work independentlyAbility to multi-taskKnowledge of the electrical and lighting industry an assetKnowledge of SAP is an assetSummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
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