Respond to customer requests promptly, accurately, and professionally. Handle inquiries requiring investigation or follow-up, ensuring requests are transferred appropriately. Build and maintain strong client relationships while maintaining confidentiality. Use call tracking systems to log all inquiries. Handle tickets from the Government of Ontario and Manitoba, ensuring timely follow-ups, billing, task completion, and reporting.Position: Customer Service
Respond to customer requests promptly, accurately, and professionally. Handle inquiries requiring investigation or follow-up, ensuring requests are transferred appropriately. Build and maintain strong client relationships while maintaining confidentiality. Use call tracking systems to log all inquiries. Handle tickets from the Government of Ontario and Manitoba, ensuring timely follow-ups, billing, task completion, and reporting.Position: Customer Service
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