- As a Customer Service Representative in our Contact Centre, you will be the front-line ambassador for our new digital platforms. This is a crucial role where you will help clients navigate our Integrated Member Site and other portals. You won't just be answering questions; you'll be building trust and providing solutions.Your Day-to-Day Impact:•Be a Subject Matter Expert: Become an expert on our new digital tools and provide confident, accurate guidance toAs a Customer Service Representative in our Contact Centre, you will be the front-line ambassador for our new digital platforms. This is a crucial role where you will help clients navigate our Integrated Member Site and other portals. You won't just be answering questions; you'll be building trust and providing solutions.Your Day-to-Day Impact:•Be a Subject Matter Expert: Become an expert on our new digital tools and provide confident, accurate guidance to
- As a Bilingual Senior Customer Service Representative, you will be responsible for responding to customer requests promptly, accurately, and professionally. You will develop and maintain strong client relationships while ensuring confidentiality. You will collaborate with internal and external teams to meet customer needs, utilizing CRM tools, managing inventory, processing service orders, invoices, and billing. This role requires strong problem-solving skAs a Bilingual Senior Customer Service Representative, you will be responsible for responding to customer requests promptly, accurately, and professionally. You will develop and maintain strong client relationships while ensuring confidentiality. You will collaborate with internal and external teams to meet customer needs, utilizing CRM tools, managing inventory, processing service orders, invoices, and billing. This role requires strong problem-solving sk
- We are looking for a Customer Service Representative to join our client in the insurance industry in Montreal. This is a position starting full-time for training, with a possibility of part-time afterwards. The position is virtual and requires fluency in French and English (oral and written). You will be required to provide exceptional customer service regarding insurance benefits.Advantages - Work from home, full-time or part-time schedule.- Start date: SWe are looking for a Customer Service Representative to join our client in the insurance industry in Montreal. This is a position starting full-time for training, with a possibility of part-time afterwards. The position is virtual and requires fluency in French and English (oral and written). You will be required to provide exceptional customer service regarding insurance benefits.Advantages - Work from home, full-time or part-time schedule.- Start date: S
