- POSITION SUMMARYReporting directly to the IT Service Manager, the IT Support Analyst is a critical function to providing support to ourend users in the field. This position is focused on customer service and the management of our ticketing system(ServiceNow) to resolve issues quickly. This role also will include ticket analysis, escalation, technical support.POSITION DETAILSRole: IT Support AnalystLOCATION: On-site at Montréal (Québec) or On-site Quebec CiPOSITION SUMMARYReporting directly to the IT Service Manager, the IT Support Analyst is a critical function to providing support to ourend users in the field. This position is focused on customer service and the management of our ticketing system(ServiceNow) to resolve issues quickly. This role also will include ticket analysis, escalation, technical support.POSITION DETAILSRole: IT Support AnalystLOCATION: On-site at Montréal (Québec) or On-site Quebec Ci
- We are seeking a detail-oriented and proactive Business ContinuityAnalyst to support the ongoing maintenance, consolidation, andenhancement of Business Continuity Plans (BCPs) across theorganization. This role will also be responsible for planning,coordinating, and facilitating tabletop exercises to ensurepreparedness and resilience across business units.AdvantagesPreferred Qualifications:•Certified Business Continuity Professional (CBCP), Member of the BuWe are seeking a detail-oriented and proactive Business ContinuityAnalyst to support the ongoing maintenance, consolidation, andenhancement of Business Continuity Plans (BCPs) across theorganization. This role will also be responsible for planning,coordinating, and facilitating tabletop exercises to ensurepreparedness and resilience across business units.AdvantagesPreferred Qualifications:•Certified Business Continuity Professional (CBCP), Member of the Bu
