Retail Assistant Manager/Admin

dividual with a passion for exceptional customer service and specialized product knowledge. As a Retail Store Assistant Manager, you will play a crucial role in the daily operations of a boutique cannabis dispensary. You will work closely with a small, close-knit team and report directly to the store owner, gaining invaluable mentorship and hands-on business experience.

In the cannabis industry, education and customer experience are paramount. This is why our client offers an outstanding onboarding program featuring four weeks of extensive product knowledge training. This comprehensive training ensures that the successful Retail Store Assistant Manager is fully equipped to guide customers, answer complex questions, and drive overall sales performance. Working in this specialized sales category means you will be at the forefront of a booming market, helping to break stigmas while providing a safe, welcoming, and highly informative environment for every consumer who walks through the doors. Your expertise in sales will be heavily relied upon to maximize profitability and foster brand loyalty within the Brantford and Paris communities.

As a first-line supervisor of retail sales workers, your day-to-day as a Retail Store Assistant Manager will involve a diverse mix of leadership, administrative, and customer-facing tasks. You will be responsible for overseeing point-of-sale (POS) systems, tracking daily sales metrics, and ensuring accurate inventory management using Google Sheets or Microsoft Excel. Because this is a highly regulated sector, meticulous attention to detail is required. You will ensure that all sales transactions comply with provincial regulations, which is why a willingness to obtain your CanSell certification is an absolute necessity for this position. The ideal candidate will blend strong analytical skills with a warm, approachable demeanor, driving the store’s success from the sales floor to the back office.

Advantages
• Highly competitive hourly compensation ranging from $25.00 to $27.00 per hour
• Four weeks of paid, extensive product knowledge training and comprehensive onboarding
• Unique opportunity to work directly with the business owner, allowing for personalized mentorship
• Being part of a small, collaborative team where your ideas and contributions are highly valued
• Gaining specialized, high-demand experience in the fast-growing Canadian cannabis sales industry
• Convenient and accessible workplace location
• Opportunities for professional growth and advancement within the broader sales category

Responsibilities
• Support the store owner in all aspects of daily dispensary operations as the Retail Store Assistant Manager
• Lead, train, and motivate a small team of retail associates to achieve exceptional sales results
• Oversee daily transactions and troubleshoot any issues utilizing modern POS systems
• Manage and track inventory, sales data, and shift reports accurately using Google Sheets and Excel
• Resolve customer complaints in a professional manner to maintain high levels of client satisfaction
• Enforce strict adherence to all cannabis industry regulations and internal store policies
• Assist in visual merchandising and ensuring the store remains clean, organized, and welcoming
• Participate actively in the four-week product knowledge onboarding to become a subject matter expert
• Foster a collaborative and positive work environment that encourages team retention and growth
• Execute opening and closing procedures safely and securely according to standard operating protocols

Qualifications
• Exceptional customer service skills with a natural ability to build rapport with diverse client bases
• Proficiency in utilizing and troubleshooting retail POS systems
• Strong technical aptitude with mandatory experience using Google Sheets or Microsoft Excel
• Excellent leadership, delegation, and team-building capabilities
• Highly organized with meticulous attention to detail for compliance and inventory tracking
• Strong verbal and written communication skills to articulate product details effectively
• Analytical mindset to interpret daily sales data and recommend operational improvements
• Adaptability and eagerness to learn within a constantly evolving regulatory environment

• Proven prior experience in a retail management, assistant manager, or supervisory sales role
• Demonstrated proficiency using Google Sheets or Microsoft Excel for business tracking
• Solid understanding of modern retail POS systems and cash handling procedures
• Absolute willingness and eligibility to obtain a CanSell certification prior to or upon hiring
• Flexible availability to accommodate retail scheduling, which may include evenings or weekends
• Reliable transportation to the Brantford and Paris, Ontario areas
• A genuine passion for delivering top-tier customer service and consumer education

Summary
If this Retail Store Assistant Manager position doesn't perfectly match your ambitions, contact our recruiters to explore other exciting sales opportunities tailored to you.

How to Apply?

- Apply online at Randstad.ca today
- send your resume by email to jovana.manojlovic@randstad.ca and all qualified candidates will be contacted

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.