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    • Brampton, Ontario
    • Permanent
    Customer Service RepresentativeAre you seeking a new opportunity in the Chemical industry as a customer care representative? Do you place high importance on customers and give excellent service? If that's the case, we could have a role for you. For our client, we are now seeking customer support professional. This is a full-time, permanent position with a start date as soon as possible.Customer Experience Representative maintains customer orders as quickly as possible while maintaining order accuracy and adherence to customer specifications. Handle other customer requests or difficulties that may or may not be related to an order, as well as regular office chores assigned to the customer support representative department.Position: Customer Service Representative (HYBRID OPPORTUNITY)Location: BramptonHours: Monday-Friday ( 8:30am -4:30pm or 8:00am -4:00pm)Salary: $50k and Higher.Advantages• Medical, Dental, and Vision• RRSP•3-4 weeks Vacation• Excellent location in Brampton.• Opportunity to be a part of a dynamic organization with ample chances for growth!• You get to work in a social team environment.Responsibilities• Timely order entry and acknowledgment back to the customer• Timely resolution of any customer, product, and service issues• Responsible to ensure each order is shipped to the customer’s expectations. A high degree of communication with the customer is expected• Responsible for maintaining a high level of professionalism with clients and working to establish a positive relationship• Resolving customer complaints including documentation, disposition, and corrective action• Contributes to team effort by accomplishing related results as needed•Understand and follow the department procedures and policiesQualifications•University/college degree is an asset•Strong PC skills, including MS Office• Knowledge of inventory management principles•Knowledge of custom and transportation principles•Previous experience in chemical distribution is preferred•Bilingual is an assetSummaryHow to Apply?1. Send your resume to matthew.colletti@randstad.ca!2. Apply online at Randstad.ca today!Not interested in this role but still looking for your next great opportunity? Our team oversees various permanent and contract positions, detailed below! If you or someone you know would be interested in the following roles, please reach out to the corresponding contact email below, to discuss further!Corporate Administration/Operational support, such as Reception, Admin Assistant, Executive Assistant, Customer Service Rep, Data Entry, and other Operational support roles. Please reach out to matthew.colletti@randstad.ca, along with your resume.Logistics, Supply Chain & Manufacturing Administration/Operational support, such as Logistics Coordinator, Dispatch Coordinator, Customer Service/Order Entry, and Warehouse Administration. Please reach out to shiela.perez@randstad.ca, along with your resume.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Customer Service RepresentativeAre you seeking a new opportunity in the Chemical industry as a customer care representative? Do you place high importance on customers and give excellent service? If that's the case, we could have a role for you. For our client, we are now seeking customer support professional. This is a full-time, permanent position with a start date as soon as possible.Customer Experience Representative maintains customer orders as quickly as possible while maintaining order accuracy and adherence to customer specifications. Handle other customer requests or difficulties that may or may not be related to an order, as well as regular office chores assigned to the customer support representative department.Position: Customer Service Representative (HYBRID OPPORTUNITY)Location: BramptonHours: Monday-Friday ( 8:30am -4:30pm or 8:00am -4:00pm)Salary: $50k and Higher.Advantages• Medical, Dental, and Vision• RRSP•3-4 weeks Vacation• Excellent location in Brampton.• Opportunity to be a part of a dynamic organization with ample chances for growth!• You get to work in a social team environment.Responsibilities• Timely order entry and acknowledgment back to the customer• Timely resolution of any customer, product, and service issues• Responsible to ensure each order is shipped to the customer’s expectations. A high degree of communication with the customer is expected• Responsible for maintaining a high level of professionalism with clients and working to establish a positive relationship• Resolving customer complaints including documentation, disposition, and corrective action• Contributes to team effort by accomplishing related results as needed•Understand and follow the department procedures and policiesQualifications•University/college degree is an asset•Strong PC skills, including MS Office• Knowledge of inventory management principles•Knowledge of custom and transportation principles•Previous experience in chemical distribution is preferred•Bilingual is an assetSummaryHow to Apply?1. Send your resume to matthew.colletti@randstad.ca!2. Apply online at Randstad.ca today!Not interested in this role but still looking for your next great opportunity? Our team oversees various permanent and contract positions, detailed below! If you or someone you know would be interested in the following roles, please reach out to the corresponding contact email below, to discuss further!Corporate Administration/Operational support, such as Reception, Admin Assistant, Executive Assistant, Customer Service Rep, Data Entry, and other Operational support roles. Please reach out to matthew.colletti@randstad.ca, along with your resume.Logistics, Supply Chain & Manufacturing Administration/Operational support, such as Logistics Coordinator, Dispatch Coordinator, Customer Service/Order Entry, and Warehouse Administration. Please reach out to shiela.perez@randstad.ca, along with your resume.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Brampton, Ontario
    • Permanent
    • $45,000 - $47,000 per year
    Are you ready to take the next step in your career? Do you have excellent French and English communication skills? Are you passionate about customer service? Are you interested in the financial industry?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Bilingual (English/French) Customer Service Representative Location: Office is in Toronto (near Lawrence Station West)Hours of Operation:The business operates Monday - SundayBetween the hours of 7 am - 10 pmScheduled for full-time hoursTraining: 1 month, full-time paid trainingAdvantages- Competitive pay of $45K to $47K- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in TorontoResponsibilitiesAs a Bilingual (English/French) Customer Service Representative, you will be responsible for:- Bilingual (English/French) inbound calls- Taking inbound customer service inquiries regarding clients financial products and services- Provide knowledgeable assistance to clients over the phone - Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking system- Building and maintaining strong client relationshipsQualifications- fluency in French and English- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- tech-savvy and working knowledge of computers- full time and flexible availability- detail-oriented with excellent communication skills (verbal and written)SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to winnie.hu@randstad.ca and add the subject line: "Bilingual Client Service Rep - Toronto"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you ready to take the next step in your career? Do you have excellent French and English communication skills? Are you passionate about customer service? Are you interested in the financial industry?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Bilingual (English/French) Customer Service Representative Location: Office is in Toronto (near Lawrence Station West)Hours of Operation:The business operates Monday - SundayBetween the hours of 7 am - 10 pmScheduled for full-time hoursTraining: 1 month, full-time paid trainingAdvantages- Competitive pay of $45K to $47K- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in TorontoResponsibilitiesAs a Bilingual (English/French) Customer Service Representative, you will be responsible for:- Bilingual (English/French) inbound calls- Taking inbound customer service inquiries regarding clients financial products and services- Provide knowledgeable assistance to clients over the phone - Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking system- Building and maintaining strong client relationshipsQualifications- fluency in French and English- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- tech-savvy and working knowledge of computers- full time and flexible availability- detail-oriented with excellent communication skills (verbal and written)SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to winnie.hu@randstad.ca and add the subject line: "Bilingual Client Service Rep - Toronto"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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