summary

SCHENECTADY
Permanent

sector
Contact Centre and Customer Care
reference number
34317-en_US

job details

WELCOME HOME! – SALES COORDINATOR-PROJECT MANAGER

...

At Cascades, Sustainable Development means Respecting the True Nature of our 10,000 talents. We put you first:

Career pathways that support your goals!
Excellent Benefits Package offering healthcare options, life insurance, time off and more!
Financial Benefits include 401(k) Retirement Plan, Profit Sharing & Stock Options!
Well-Being Benefits include EAP options, discounted gym memberships & health events!
Hybrid Work Schedule: 3 days in the office, 2 days remote (Flex Scheduling Benefit)
Role is open to candidates across the US & Canada – no regional restriction.
Starting Wage for SALES COORDINATOR IS $55k - $67k
Starting wage based on candidate qualifications that align with job role requirements.

At Cascades you can develop your full potential, sustainably, by applying your expertise as a Sales Coordinator with our packaging sales team.

RESPONSIBILITIES

Lead the execution of the Lead-to-Order (LTO) process from RFP to customer onboarding.
Coordinate cross-functional teams to ensure timely bid delivery and client integration.
Ensure quality and accuracy of customer data shared across departments.
Drive customer onboarding and product qualification processes.
Escalate issues that may impact customer satisfaction or delivery timelines.
Support continuous improvement initiatives and contribute to process optimization.
Provide training and support on LTO tools and processes.
Act as a project manager for one-off sales initiatives requiring structured coordination.

RELEVANT EXPERIENCE & STRENGTHS

Passion for teamwork and building strong internal relationships.
Client-focused mindset with excellent communication skills.
Strong organizational skills and ability to manage multiple priorities.
Analytical thinker with advanced Excel proficiency.
High agility and adaptability in a fast-paced environment.
Leadership presence and confidence in driving accountability.
Experience or training in project management is an asset.
Resourceful, curious, and committed to continuous learning.

Bring out the best in yourself. Commit. Evolve. Persevere. Every day, our colleagues choose to respect their true nature by contributing with passion to our mission.

REQUIREMENTS

Bachelor’s degree in Business, Marketing, Communications or related field preferred.
Sales, customer service and project management experience are highly desirable.
Excellent computer skills to include MS365, PowerBI reporting, CRM and SAP.
Qualified candidates must be legally authorized to work in the US without sponsorship now or in the future.

Cascades believes in the success of an inclusive organization that values diversity within its team. Cascades will fairly consider all candidates qualified for this position.

About Cascades

Being part of Cascades means revealing the full potential of matter, people, and ideas. We are a source of possibilities. Since 1964, we have been offering sustainable, innovative, and value-creating solutions in terms of packaging, hygiene and recovery.
Join 10,000 women and men working in a network of more than 65 business units located in North America and Europe.

WELCOME HOME! – SALES COORDINATOR-PROJECT MANAGER

At Cascades, Sustainable Development means Respecting the True Nature of our 10,000 talents. We put you first:

Career pathways that support your goals!
Excellent Benefits Package offering healthcare options, life insurance, time off and more!
Financial Benefits include 401(k) Retirement Plan, Profit Sharing & Stock Options!
Well-Being Benefits include EAP options, discounted gym memberships & health events!
Hybrid Work Schedule: 3 days in the office, 2 days remote (Flex Scheduling Benefit)
Role is open to candidates across the US & Canada – no regional restriction.
Starting Wage for SALES COORDINATOR IS $55k - $67k
Starting wage based on candidate qualifications that align with job role requirements.

At Cascades you can develop your full potential, sustainably, by applying your expertise as a Sales Coordinator with our packaging sales team. ...

RESPONSIBILITIES

Lead the execution of the Lead-to-Order (LTO) process from RFP to customer onboarding.
Coordinate cross-functional teams to ensure timely bid delivery and client integration.
Ensure quality and accuracy of customer data shared across departments.
Drive customer onboarding and product qualification processes.
Escalate issues that may impact customer satisfaction or delivery timelines.
Support continuous improvement initiatives and contribute to process optimization.
Provide training and support on LTO tools and processes.
Act as a project manager for one-off sales initiatives requiring structured coordination.

RELEVANT EXPERIENCE & STRENGTHS

Passion for teamwork and building strong internal relationships.
Client-focused mindset with excellent communication skills.
Strong organizational skills and ability to manage multiple priorities.
Analytical thinker with advanced Excel proficiency.
High agility and adaptability in a fast-paced environment.
Leadership presence and confidence in driving accountability.
Experience or training in project management is an asset.
Resourceful, curious, and committed to continuous learning.

Bring out the best in yourself. Commit. Evolve. Persevere. Every day, our colleagues choose to respect their true nature by contributing with passion to our mission.

REQUIREMENTS

Bachelor’s degree in Business, Marketing, Communications or related field preferred.
Sales, customer service and project management experience are highly desirable.
Excellent computer skills to include MS365, PowerBI reporting, CRM and SAP.
Qualified candidates must be legally authorized to work in the US without sponsorship now or in the future.

Cascades believes in the success of an inclusive organization that values diversity within its team. Cascades will fairly consider all candidates qualified for this position.

About Cascades

Being part of Cascades means revealing the full potential of matter, people, and ideas. We are a source of possibilities. Since 1964, we have been offering sustainable, innovative, and value-creating solutions in terms of packaging, hygiene and recovery.
Join 10,000 women and men working in a network of more than 65 business units located in North America and Europe.

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At Cascades, we offer sustainable, innovative and value-added packaging, hygiene and recovery solutions, since 1964. Because we believe there is always a better way to package and protect products, to manage your residual materials and a better way to create a cleaner world.

Being part of Cascades means revealing the full potential of matter, people and ideas. We are a source of possibilities. Join 11,700 women and men working in a network of more than 85 business units located in North America....

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Sales Coordinator

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cascades

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the application process.

the application process.

we’ll give you a call.

getting you registered.

reference and background check.

the perfect job for you.

the interview.

start your new job.

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