Salesforce Implementation Consultant

In this full-time, permanent role, you will play a pivotal role in deploying specialized Enterprise Resource Planning (ERP) solutions built on the Salesforce platform. You will work directly with clients—ranging from large-scale commercial nurseries to major retail suppliers—to understand their operational workflows, configure customized software modules, translate master data requirements, and lead hands-on user training. Serving as a crucial bridge between end-users, internal architecture teams, and offshore development squads, you will drive flawless go-lives, support complex EDI integrations, and empower clients to achieve operational clarity and efficiency.

Position Type: Full-Time, Permanent

Location: Hybrid (Reliable commute or planned relocation to the Chilliwack, BC office location required)

Schedule & Work Hours: Flexible schedule supporting Eastern Time Zone clients (Early start times required; additional flexibility during client go-live phases, including occasional Saturdays)



Advantages
Full-Time Permanent Stability: Secure a permanent position within an industry-leading, rapidly scaling enterprise software company with an expanding global client footprint.

Comprehensive Compensation & Benefits: Competitive base salary paired with 3% RRSP investment matching, wellness programs, paid time off, and flexible health & welfare coverage.

Continuous Career Growth & Coaching: Direct mentorship and structured support to obtain Salesforce certifications if not already certified.

Collaborative & Inclusive Culture: Enjoy local team perks including monthly team lunches, twice-yearly offsite gatherings, and on-site parking in a supportive, value-driven environment.



Responsibilities
Client Discovery & Solution Design: Collaborate closely with client stakeholders to analyze business workflows, evaluate master data, and map operational processes to the enterprise software platform.

Software Configuration & ERP Implementation: Execute end-to-end software implementations, configuring and customizing solutions on the Salesforce platform to align with unique client requirements.

Training & User Empowerment: Deliver interactive training sessions and pilot walkthroughs for client teams (sales, operations, inventory), ensuring user confidence and system adoption.

Integration & Cross-Functional Alignment: Coordinate with internal solution architects, business analysts, and offshore development squads to manage system integrations (including complex EDI workflows for major national retailers) and communicate client feedback.

Go-Live Support & Relationship Management: Provide dedicated support during implementation phases and go-live windows, proactively addressing client inquiries via phone, video, and collaboration tools.



Qualifications
ERP Implementation Experience: Minimum 3+ years of hands-on experience implementing enterprise software / ERP solutions (required).

Technical Skills & Platform Knowledge: Strong background in enterprise software deployment; prior experience with Salesforce functional configuration, CRM systems, or cloud ERPs is a strong asset.

Commute & Hybrid Work: Ability to reliably commute to the Chilliwack, BC office location 3+ days per week and work hybrid hours aligned with Eastern Time Zone client schedules (required).

Communication & Problem Solving: Exceptional interpersonal, presentation, and active listening skills with a proven track record of translating complex business requirements into clear technical specifications.

Education: Bachelor’s degree in Business, Information Technology, Computer Science, or equivalent practical industry experience.

Preferred Assets & Nice-to-Haves
Direct experience or domain knowledge in Horticulture, Commercial Agriculture, Supply Chain, or Retail EDI Integrations (e.g., Home Depot, Costco vendor workflows).

Active Salesforce Administrator or Salesforce Consultant certifications.



Summary
If you are a tech-savvy Implementation Consultant who pairs 3+ years of ERP deployment experience with strong client-facing training skills and a desire to build expertise on the Salesforce platform, this full-time permanent role in Chilliwack, BC is an outstanding career opportunity. Bring your process mapping precision, problem-solving mindset, and collaborative drive to our client's growing team today!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.