Our client is seeking remote Senior Bilingual (French/English) Project Managers to lead the delivery of a cloud-based CRM case and care management solution within a healthcare and social services environment. This role focuses on the implementation of a Salesforce-based platform supporting intake, assessment, care planning, inspections, and paym
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ents for citizens, vendors, and internal users. The successful candidates will manage full project lifecycles using Agile methodologies, lead bilingual stakeholder and steering committee meetings, drive discovery and release planning, and oversee scope, schedule, cost, risk, and change management activities. Ideal candidates bring 5+ years of senior IT project management experience, hands-on leadership of cloud-based CRM initiatives in healthcare or social services, strong change management expertise, and the ability to communicate clearly and professionally in both French and English. A university degree (or equivalent experience) and a recognized PM certification (PMP, CAPM, PMI-ACP, or PRINCE2) are required.
*** Remote ***
*** 24 month contract to start ***
Advantages
•Fully remote flexibility, allowing you to work from anywhere while supporting a province-wide initiative
•Meaningful, high-impact work, leading a cloud-based CRM transformation that improves healthcare and social services for citizens
Responsibilities
•Deliver project phase initiation activities (i.e. Phase Initiation Document, scope, team setup, Kick Off, etc.).
•Define and establish scope based on and requirements, solutions, and develop an executable plan, including defining resource needs, timelines and costs.
•Perform agile release planning, execution and delivery
•Conduct project monitoring and controlling activities (i.e. status reports, change requests, risk & issue management, etc.)
•Understand business challenges to design effective solutions that address users, process, technology, and data needs of clients to achieve their desired outcomes.
•Work with clients, implementation teams and Change Manager to identify and support:
•Establishing interim and/or new processes
•Ensuring train plans are in place to support change and implementation
•Utilize data and analytics knowledge and the associated business processes to deliver solutions which meet client’s business objectives.
•Design and conduct discovery sessions as needed to ensure requirements/user stories are documented, work with technical teams to determine scope, organize into sprints.
•Support the project to create development-ready, scoped and approved user stories. Articulate clearly and unambiguously what needs to be accomplished with a clear definition of “done”. This may require coordination with multiple workstreams for more complex projects.
•Manage scope, requirements, resources, time, cost, quality, risks, and communications for on-time, on-budget, high quality project delivery.
•Drive structure and content for Project Status meetings and Steering Committee meetings with key Client stakeholders, as well as for all Agile/Project ceremonies.
•Report status and progress of assigned activities to SNB management.
•Identify potential non-technical risks and anticipated points of resistance and develop specific plans to mitigate or address concerns.
•Other roles, tasks and duties as assigned.
Qualifications
MANDATORY REQUIREMENTS
1.The proposed resource must meet or exceed the following education and certification requirements: University Degree in either Business Administration or Information Technology OR An equivalent combination of a college diploma (related to Business Administration and/or IT) and experience may also be considered.
2.Possess a high level of proficiency in both official languages—French and English. This includes the ability to communicate effectively, both orally and in writing, in professional and technical contexts.
3.2+ years of experience in full lifecycle delivery using Agile
4.5+ years of Project Management experience managing multiple related projects that align with the organization's strategic objectives, which included coordinating teams across projects, manage stakeholders' expectations, and facilitate communication between various stakeholder groups.
SCORED CRITERIA
1.5+ years’ experience working as a Senior IT Project Manager on cloud-based CRM services projects, within healthcare or social service.
2.5+ years’ experience working with and leading cross functional business and technical teams that include a mix of in-house and external resources and stakeholders, in both official languages—French and English.
3.2+ years’ experience in change management activities - developing a plan outlining how the project organizational change will be managed, in both official languages—French and English.
4.5+ years’ experience in cost estimating, resource planning, and project time management skills.
5.5+ years demonstrate experience of IT system concepts and how they impact business processes.
6.Current Project Management Professional (PMP), Certified Associate in Project Management (CAPM), PMI Agile Certified Practitioner (PMI-ACP) or PRINCE2 designation.
7.2+ years’ experience in life cycle delivery using Agile during the Concept, Inception, Iteration and Release phases.
Summary
If you're interested in learning more please submit your résumé and one of our senior Recruiters would be happy to give you a call to discuss further.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Our client is seeking remote Senior Bilingual (French/English) Project Managers to lead the delivery of a cloud-based CRM case and care management solution within a healthcare and social services environment. This role focuses on the implementation of a Salesforce-based platform supporting intake, assessment, care planning, inspections, and payments for citizens, vendors, and internal users. The successful candidates will manage full project lifecycles using Agile methodologies, lead bilingual stakeholder and steering committee meetings, drive discovery and release planning, and oversee scope, schedule, cost, risk, and change management activities. Ideal candidates bring 5+ years of senior IT project management experience, hands-on leadership of cloud-based CRM initiatives in healthcare or social services, strong change management expertise, and the ability to communicate clearly and professionally in both French and English. A university degree (or equivalent experience) and a recognized PM certification (PMP, CAPM, PMI-ACP, or PRINCE2) are required.
*** Remote ***
*** 24 month contract to start ***
Advantages
...
•Fully remote flexibility, allowing you to work from anywhere while supporting a province-wide initiative
•Meaningful, high-impact work, leading a cloud-based CRM transformation that improves healthcare and social services for citizens
Responsibilities
•Deliver project phase initiation activities (i.e. Phase Initiation Document, scope, team setup, Kick Off, etc.).
•Define and establish scope based on and requirements, solutions, and develop an executable plan, including defining resource needs, timelines and costs.
•Perform agile release planning, execution and delivery
•Conduct project monitoring and controlling activities (i.e. status reports, change requests, risk & issue management, etc.)
•Understand business challenges to design effective solutions that address users, process, technology, and data needs of clients to achieve their desired outcomes.
•Work with clients, implementation teams and Change Manager to identify and support:
•Establishing interim and/or new processes
•Ensuring train plans are in place to support change and implementation
•Utilize data and analytics knowledge and the associated business processes to deliver solutions which meet client’s business objectives.
•Design and conduct discovery sessions as needed to ensure requirements/user stories are documented, work with technical teams to determine scope, organize into sprints.
•Support the project to create development-ready, scoped and approved user stories. Articulate clearly and unambiguously what needs to be accomplished with a clear definition of “done”. This may require coordination with multiple workstreams for more complex projects.
•Manage scope, requirements, resources, time, cost, quality, risks, and communications for on-time, on-budget, high quality project delivery.
•Drive structure and content for Project Status meetings and Steering Committee meetings with key Client stakeholders, as well as for all Agile/Project ceremonies.
•Report status and progress of assigned activities to SNB management.
•Identify potential non-technical risks and anticipated points of resistance and develop specific plans to mitigate or address concerns.
•Other roles, tasks and duties as assigned.
Qualifications
MANDATORY REQUIREMENTS
1.The proposed resource must meet or exceed the following education and certification requirements: University Degree in either Business Administration or Information Technology OR An equivalent combination of a college diploma (related to Business Administration and/or IT) and experience may also be considered.
2.Possess a high level of proficiency in both official languages—French and English. This includes the ability to communicate effectively, both orally and in writing, in professional and technical contexts.
3.2+ years of experience in full lifecycle delivery using Agile
4.5+ years of Project Management experience managing multiple related projects that align with the organization's strategic objectives, which included coordinating teams across projects, manage stakeholders' expectations, and facilitate communication between various stakeholder groups.
SCORED CRITERIA
1.5+ years’ experience working as a Senior IT Project Manager on cloud-based CRM services projects, within healthcare or social service.
2.5+ years’ experience working with and leading cross functional business and technical teams that include a mix of in-house and external resources and stakeholders, in both official languages—French and English.
3.2+ years’ experience in change management activities - developing a plan outlining how the project organizational change will be managed, in both official languages—French and English.
4.5+ years’ experience in cost estimating, resource planning, and project time management skills.
5.5+ years demonstrate experience of IT system concepts and how they impact business processes.
6.Current Project Management Professional (PMP), Certified Associate in Project Management (CAPM), PMI Agile Certified Practitioner (PMI-ACP) or PRINCE2 designation.
7.2+ years’ experience in life cycle delivery using Agile during the Concept, Inception, Iteration and Release phases.
Summary
If you're interested in learning more please submit your résumé and one of our senior Recruiters would be happy to give you a call to discuss further.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more