We are seeking a Senior Business Analyst (Level 3) to join a Project Management & Program Delivery team, working specifically within a Product Team structure. This role requires a strong Technical Business Analyst who is expert in Agile/Scrum methodology and excels at gathering requirements through workshops and collaboration. The Senior BA will focus heavily on user experience (UX), content strategy, and ensuring that complex digital solutions meet rigorous web usability and accessibility standards (WCAG 2.1 Level A & AA). This is a fully on-site position based in Toronto, Ontario.
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Advantages
- Leadership Role: Lead the definition of product features and UX strategy within a dedicated Product Team.
- UX/Accessibility Focus: Directly apply expertise in user-centered design and critical web accessibility standards.
- Agile Environment: Work daily within an effective Agile/Scrum delivery methodology.
- Potential Extension: Initial 5-month term with the potential for contract extension.
Responsibilities
The Senior Business Analyst will be responsible for:
- Leading and facilitating workshops and meetings to gather and document significant business requirements for complex digital solutions.
- Managing the product backlog, prioritizing features, contributing to product vision, and deciding when to ship software to gather feedback.
- Working within a hybrid agile environment (Scrum/Waterfall combination), providing leadership, and collaborating with developers, UX designers, and solution delivery vendors.
- Ensuring solutions adhere to current web usability and WCAG 2.1 Level A and AA accessibility standards. Leading the team in defining and testing usability requirements and metrics.
- Guiding the team in designing digital solutions, including content design, flow, wireframes, prototypes, and functional specifications, using evidence-based, user-centric approaches (user analytics, testing).
- Conducting consultations to determine and assess business needs, identify emerging trends, and prioritize feature requests to ensure solutions meet user needs.
- Creating artifacts like user epics, stories, themes, functional/non-functional requirements, data models, and preparing status reports and slide decks to present options and recommendations to senior management.
- Identifying solution design limitations, troubleshooting user experience issues (e.g., responsiveness), and advising on strategic design and user-experience decisions.
Qualifications
Must-Have Experience:
- Significant experience gathering Business Requirements for IT Systems and complex digital solutions.
- Extensive knowledge and experience working in an Agile and Scrum Methodology environment.
- Demonstrated experience in a Product Team environment, working with a balanced team (Product Owner, UX, Developers).
- Strong ability to facilitate workshops and meetings clearly and effectively to gather business requirements from stakeholders.
- Significant experience designing online user experiences for complex digital solutions.
- Knowledge and experience in current web usability and accessibility standards (WCAG 2.1 Level A & AA) and best practices.
- Proficiency with Backlog Management tools such as Azure DevOps or JIRA.
Desired Skills (Assets):
- Scrum Master experience.
- Basic knowledge in Microsoft Azure cloud platform.
- Knowledge of online collaboration tools such as MIRO and Atlassian Confluence.
- Familiarity with industry standard design tools (e.g., Photoshop, Illustrator, Balsamiq, InVision).
Summary
If you're interested in the Senior Business Analyst role based in Toronto, Ontario, we encourage you to apply online at www.randstad.ca. Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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We are seeking a Senior Business Analyst (Level 3) to join a Project Management & Program Delivery team, working specifically within a Product Team structure. This role requires a strong Technical Business Analyst who is expert in Agile/Scrum methodology and excels at gathering requirements through workshops and collaboration. The Senior BA will focus heavily on user experience (UX), content strategy, and ensuring that complex digital solutions meet rigorous web usability and accessibility standards (WCAG 2.1 Level A & AA). This is a fully on-site position based in Toronto, Ontario.
Advantages
- Leadership Role: Lead the definition of product features and UX strategy within a dedicated Product Team.
- UX/Accessibility Focus: Directly apply expertise in user-centered design and critical web accessibility standards.
- Agile Environment: Work daily within an effective Agile/Scrum delivery methodology.
- Potential Extension: Initial 5-month term with the potential for contract extension.
Responsibilities
The Senior Business Analyst will be responsible for:
...
- Leading and facilitating workshops and meetings to gather and document significant business requirements for complex digital solutions.
- Managing the product backlog, prioritizing features, contributing to product vision, and deciding when to ship software to gather feedback.
- Working within a hybrid agile environment (Scrum/Waterfall combination), providing leadership, and collaborating with developers, UX designers, and solution delivery vendors.
- Ensuring solutions adhere to current web usability and WCAG 2.1 Level A and AA accessibility standards. Leading the team in defining and testing usability requirements and metrics.
- Guiding the team in designing digital solutions, including content design, flow, wireframes, prototypes, and functional specifications, using evidence-based, user-centric approaches (user analytics, testing).
- Conducting consultations to determine and assess business needs, identify emerging trends, and prioritize feature requests to ensure solutions meet user needs.
- Creating artifacts like user epics, stories, themes, functional/non-functional requirements, data models, and preparing status reports and slide decks to present options and recommendations to senior management.
- Identifying solution design limitations, troubleshooting user experience issues (e.g., responsiveness), and advising on strategic design and user-experience decisions.
Qualifications
Must-Have Experience:
- Significant experience gathering Business Requirements for IT Systems and complex digital solutions.
- Extensive knowledge and experience working in an Agile and Scrum Methodology environment.
- Demonstrated experience in a Product Team environment, working with a balanced team (Product Owner, UX, Developers).
- Strong ability to facilitate workshops and meetings clearly and effectively to gather business requirements from stakeholders.
- Significant experience designing online user experiences for complex digital solutions.
- Knowledge and experience in current web usability and accessibility standards (WCAG 2.1 Level A & AA) and best practices.
- Proficiency with Backlog Management tools such as Azure DevOps or JIRA.
Desired Skills (Assets):
- Scrum Master experience.
- Basic knowledge in Microsoft Azure cloud platform.
- Knowledge of online collaboration tools such as MIRO and Atlassian Confluence.
- Familiarity with industry standard design tools (e.g., Photoshop, Illustrator, Balsamiq, InVision).
Summary
If you're interested in the Senior Business Analyst role based in Toronto, Ontario, we encourage you to apply online at www.randstad.ca. Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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