Can you lead end‑to‑end business analysis activities, including requirements elicitation, analysis, validation, prioritization, and management for complex, multi‑stakeholder initiatives? Can you translate strategic product roadmaps, operating models, and learning objectives into clear, actionable business requirements, user stories, acceptance criteria, and non‑functional requirements? If so, this would be a great opportunity for you!
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Our client is looking for a Senior Business Analyst for a 12 month contract in Toronto.
This is an onsite role.
Rate: 525.36-561.43
Advantages
• Earn a competitive rate within the industry.
• Location: 3 days a week in the Guelph office.
• Potential for extension.
Responsibilities
1. AI Use Case Intake & Requirements
Elicit, analyze, and prioritize business requirements for AI scenarios (RAG/search, document extraction, anomaly detection, assistants) using OPS patterns and the GoCLOUD operating model.
Define current vs. future state business processes.
Identify policy, privacy, and operational impacts.
Document acceptance criteria and non-functional requirements (security, reliability, cost).
2. Service & Product Documentation
Produce/maintain service definitions, onboarding guides, and runbooks that align with GoCLOUD patterns and target architecture (IaaS/PaaS/SaaS + AI).
Draft/update client literacy assets and internal organizational change management materials in line with the roadmap (playbooks, FAQs, pitch decks).
3. Operating Model & Process Improvements
Map and refine end to end delivery flows (WIA intake, design reviews etc.), embedding AI specific steps and controls.
Define KPIs/OKRs and benefits metrics (e.g., adoption, cycle time, knowledge retrieval accuracy, cost and reliability indicators surfaced by AI ops/FinOps dashboards.
4. Stakeholder Engagement & Change
Facilitate internal and cross cluster workshops to gather requirements, discuss product lifecycles, bring literacy.
Prepare decision briefs for leadership and materials required for enterprise communications/approvals path.
Qualifications
Must Have:
• Lead end‑to‑end business analysis activities, including requirements elicitation, analysis, validation, prioritization, and management for complex, multi‑stakeholder initiatives.
• Translate strategic product roadmaps, operating models, and learning objectives into clear, actionable business requirements, user stories, acceptance criteria, and non‑functional requirements.
• Analyze current‑state and future‑state business processes.
• Identify impacts to policy, privacy, governance, service operations, and client enablement, and document recommended changes.
• Apply structured BA techniques and artefacts (e.g., BRDs, use cases, process maps, decision logs, traceability matrices) appropriate to Agile or hybrid delivery contexts.
Summary
If you are interested in the Senior Business Analyst role in Toronto, please apply online at www.randstad.ca. Qualified candidates will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
show more
Can you lead end‑to‑end business analysis activities, including requirements elicitation, analysis, validation, prioritization, and management for complex, multi‑stakeholder initiatives? Can you translate strategic product roadmaps, operating models, and learning objectives into clear, actionable business requirements, user stories, acceptance criteria, and non‑functional requirements? If so, this would be a great opportunity for you!
Our client is looking for a Senior Business Analyst for a 12 month contract in Toronto.
This is an onsite role.
Rate: 525.36-561.43
Advantages
• Earn a competitive rate within the industry.
• Location: 3 days a week in the Guelph office.
• Potential for extension.
Responsibilities
1. AI Use Case Intake & Requirements
Elicit, analyze, and prioritize business requirements for AI scenarios (RAG/search, document extraction, anomaly detection, assistants) using OPS patterns and the GoCLOUD operating model.
Define current vs. future state business processes.
Identify policy, privacy, and operational impacts.
Document acceptance criteria and non-functional requirements (security, reliability, cost).
...
2. Service & Product Documentation
Produce/maintain service definitions, onboarding guides, and runbooks that align with GoCLOUD patterns and target architecture (IaaS/PaaS/SaaS + AI).
Draft/update client literacy assets and internal organizational change management materials in line with the roadmap (playbooks, FAQs, pitch decks).
3. Operating Model & Process Improvements
Map and refine end to end delivery flows (WIA intake, design reviews etc.), embedding AI specific steps and controls.
Define KPIs/OKRs and benefits metrics (e.g., adoption, cycle time, knowledge retrieval accuracy, cost and reliability indicators surfaced by AI ops/FinOps dashboards.
4. Stakeholder Engagement & Change
Facilitate internal and cross cluster workshops to gather requirements, discuss product lifecycles, bring literacy.
Prepare decision briefs for leadership and materials required for enterprise communications/approvals path.
Qualifications
Must Have:
• Lead end‑to‑end business analysis activities, including requirements elicitation, analysis, validation, prioritization, and management for complex, multi‑stakeholder initiatives.
• Translate strategic product roadmaps, operating models, and learning objectives into clear, actionable business requirements, user stories, acceptance criteria, and non‑functional requirements.
• Analyze current‑state and future‑state business processes.
• Identify impacts to policy, privacy, governance, service operations, and client enablement, and document recommended changes.
• Apply structured BA techniques and artefacts (e.g., BRDs, use cases, process maps, decision logs, traceability matrices) appropriate to Agile or hybrid delivery contexts.
Summary
If you are interested in the Senior Business Analyst role in Toronto, please apply online at www.randstad.ca. Qualified candidates will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
show more
