Are you a Senior Development Specialist /Salesforce Developer looking for a new opportunity?
Are you looking for a new contract opportunity?
We are pleased to offer you a new contract opportunity for you to consider: Senior Development Specialist /Salesforce Developer
-Start: ASAP
-Estimated length: 6 months
-Location: Toronto
...
-Hybrid role
Advantages
You will have an opportunity to work with a leading employer in the local market.
Responsibilities
•Optimize the Omni-Channel Service engagement to create a better experience for constituents and drive down call centre operations cost
•Implement optimization opportunities identified during post go live solution efficiency and effectiveness study, including:(1) Optimize Knowledge Base, (2) Improve Divisional Integration and information sharing, (3) Implement Skill Based Routing the right channels & cases to the right agents in order to improve issue
resolution and first contact resolution
•Optimize and further leverage Salesforce reporting and analytics to enable a more proactive service delivery, demonstrate the effectiveness of the 311 Call Centre, the value it delivers, and to drive more efficient data-driven decision making and continuous improvement
Qualifications
1. A minimum of 10+ years hands-on experience in large project management and program management in Government jurisdictions and or large private sector organizations.
2. Extensive (over 5 years) project management experience delivering cyber projects.
3. Extensive experience with traditional and innovative project management processes, techniques, tools across agile, waterfall, iterative methods associated tools.
4. Strong IT knowledge and cyber relevance with cyber threats, trends and technologies.
5. Project excellence spanning Governance, Definition, Planning, Project Management & Control, Financials and Close-out.
6. Salesforce Platform Developer / Platform App Builder (Active status)
7. 5+ years' experience integrating Salesforce with multiple business systems using data integration tools like Apache Nifi , Kafka, RapidMQ with understanding of integration patterns.
8. 5+ years' experience in using Visualforce, Salesforce configurations, Apex classes, APEX Web services, API, AppExchange deployment, LWC, Aura component, Flows
9. 5+ years' experience implementing Sales Cloud, Service Cloud, Analytics cloud (Tableau CRM/Einstein)
10. 5+ years' experience in building salesforce native/hybrid mobile app and integrating with salesforce CRM
11. Ability to work in transformative programs.
12. Tenacious and willing to support the team during peak volumes and workloads with various activities.
13. Ability to lead efficient communication between all project stakeholders, including internal teams and clients
14. Ability to achieve business objectives through influencing and effectively working with key stakeholders.
15. Excellent written & verbal communication skills (comfortable & confident communicating at all levels including business partners, leadership and vendors.
Summary
Do you have this experience? If you answer YES, then please apply IMMEDIATELY to so we can then discuss your experience and interest in this opportunity!
Randstad Technologies Group
Canada's largest provider of IT Staffing Solutions, offering hundreds of permanent and contract opportunities across all roles, levels and platforms. Our Web-based tools help you see and apply for jobs matched automatically to your skills and preferences. When you're ready to interview we meet with you in person to help you build the technology career path you've always wanted. Visit www.randstad.ca to get started!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Are you a Senior Development Specialist /Salesforce Developer looking for a new opportunity?
Are you looking for a new contract opportunity?
We are pleased to offer you a new contract opportunity for you to consider: Senior Development Specialist /Salesforce Developer
-Start: ASAP
-Estimated length: 6 months
-Location: Toronto
-Hybrid role
Advantages
You will have an opportunity to work with a leading employer in the local market.
Responsibilities
•Optimize the Omni-Channel Service engagement to create a better experience for constituents and drive down call centre operations cost
•Implement optimization opportunities identified during post go live solution efficiency and effectiveness study, including:(1) Optimize Knowledge Base, (2) Improve Divisional Integration and information sharing, (3) Implement Skill Based Routing the right channels & cases to the right agents in order to improve issue
resolution and first contact resolution
•Optimize and further leverage Salesforce reporting and analytics to enable a more proactive service delivery, demonstrate the effectiveness of the 311 Call Centre, the value it delivers, and to drive more efficient data-driven decision making and continuous improvement
...
Qualifications
1. A minimum of 10+ years hands-on experience in large project management and program management in Government jurisdictions and or large private sector organizations.
2. Extensive (over 5 years) project management experience delivering cyber projects.
3. Extensive experience with traditional and innovative project management processes, techniques, tools across agile, waterfall, iterative methods associated tools.
4. Strong IT knowledge and cyber relevance with cyber threats, trends and technologies.
5. Project excellence spanning Governance, Definition, Planning, Project Management & Control, Financials and Close-out.
6. Salesforce Platform Developer / Platform App Builder (Active status)
7. 5+ years' experience integrating Salesforce with multiple business systems using data integration tools like Apache Nifi , Kafka, RapidMQ with understanding of integration patterns.
8. 5+ years' experience in using Visualforce, Salesforce configurations, Apex classes, APEX Web services, API, AppExchange deployment, LWC, Aura component, Flows
9. 5+ years' experience implementing Sales Cloud, Service Cloud, Analytics cloud (Tableau CRM/Einstein)
10. 5+ years' experience in building salesforce native/hybrid mobile app and integrating with salesforce CRM
11. Ability to work in transformative programs.
12. Tenacious and willing to support the team during peak volumes and workloads with various activities.
13. Ability to lead efficient communication between all project stakeholders, including internal teams and clients
14. Ability to achieve business objectives through influencing and effectively working with key stakeholders.
15. Excellent written & verbal communication skills (comfortable & confident communicating at all levels including business partners, leadership and vendors.
Summary
Do you have this experience? If you answer YES, then please apply IMMEDIATELY to so we can then discuss your experience and interest in this opportunity!
Randstad Technologies Group
Canada's largest provider of IT Staffing Solutions, offering hundreds of permanent and contract opportunities across all roles, levels and platforms. Our Web-based tools help you see and apply for jobs matched automatically to your skills and preferences. When you're ready to interview we meet with you in person to help you build the technology career path you've always wanted. Visit www.randstad.ca to get started!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
