We are seeking an experienced Solutions Designer – CRM to support the design and integration of large-scale, enterprise-level CRM systems. The ideal candidate has 10+ years of experience with CRM platforms (e.g., Oracle Siebel, IBM Curam, Microsoft Dynamics), system integration using J2EE, and hands-on technical expertise in web-based applications, scripting, and architecture. The role involves end-to-end solution design, collaboration with technical and business teams, and leadership across complex implementation initiatives.
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Advantages
- Hybrid Flexibility: Work 3 days onsite and 2 days remotely, supporting work-life balance.
- Enterprise Impact: Shape and deliver large-scale CRM solutions used by a wide user base.
- Cross-Functional Collaboration: Work closely with business analysts, developers, and architects in a dynamic project environment.
- Professional Growth: Expand your experience with leading CRM technologies, system integration, and architecture design across complex environments.
Responsibilities
Design hosting and integration solutions for large-scale CRM platforms aligned with enterprise standards and best practices.
Analyze business and technical requirements to develop CRM system design specifications and architecture.
Lead and participate in the development, implementation, and maintenance of CRM systems and related interfaces.
Collaborate with stakeholders to align technology solutions with business needs and project deliverables.
Evaluate existing systems to determine technical performance, capacity, and scalability improvements.
Prepare technical documentation and contribute to solution cost modeling and feasibility assessments.
Contribute to the planning, migration, and sustainment of enterprise CRM environments.
Apply a deep understanding of technology trends to recommend solutions for current and future requirements.
Qualifications
Must Haves:
• At least 10 years of experience in design, development, implementation and maintenance of large complex Oracle Siebel, IBM Curam, Dynamics or other COTS CRM systems.
• At least 10 years of experience in J2EE integration with other systems such as Oracle Siebel, IBM Curam, or other COTS systems.
• Must have hands-on experience with n-tier web-based applications, Unix, Shell Scripting, Ant script, Javascript, XML/XSD, XSL, HTML5 and source code management tools like Subversion or CVS.
Experience and Skill Set Requirements
Core Skills and Experience
• At least 10 years of experience in design, development, implementation and maintenance of large complex Oracle Siebel, IBM Curam, Dynamics or other COTS CRM systems.
• At least 10 years of experience in J2EE integration with other systems such as Oracle Siebel, IBM Curam, or other COTS systems.
• Demonstrated experience and knowledge in delivering business architecture, and business and system analysis
• Demonstrated experience in and understanding of J2EE architecture
Technical Skills and Experience
• Must have hands-on experience with n-tier web-based applications, Unix, Shell Scripting, Ant script, Javascript, XML/XSD, XSL, HTML5 and source code management tools like Subversion or CVS.
• Execute tasks on XSLT/XQuery/XPATH and transformation capabilities, hands on experience with Oxygen XSLT IDE or any XSLT IDE for creating and debugging XSL
• Experience designing detailed functional and technical requirements for new and existing business solutions.
• Working knowledge in analyzing and designing changes to existing web-based software solutions
• Working knowledge of SDLC methodologies such as Agile development
Summary
If you are interested in the Solutions Designer - CRM - Senior role in Toronto, please apply online at www.randstad.ca. Qualified candidates will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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We are seeking an experienced Solutions Designer – CRM to support the design and integration of large-scale, enterprise-level CRM systems. The ideal candidate has 10+ years of experience with CRM platforms (e.g., Oracle Siebel, IBM Curam, Microsoft Dynamics), system integration using J2EE, and hands-on technical expertise in web-based applications, scripting, and architecture. The role involves end-to-end solution design, collaboration with technical and business teams, and leadership across complex implementation initiatives.
Advantages
- Hybrid Flexibility: Work 3 days onsite and 2 days remotely, supporting work-life balance.
- Enterprise Impact: Shape and deliver large-scale CRM solutions used by a wide user base.
- Cross-Functional Collaboration: Work closely with business analysts, developers, and architects in a dynamic project environment.
- Professional Growth: Expand your experience with leading CRM technologies, system integration, and architecture design across complex environments.
Responsibilities
Design hosting and integration solutions for large-scale CRM platforms aligned with enterprise standards and best practices.
...
Analyze business and technical requirements to develop CRM system design specifications and architecture.
Lead and participate in the development, implementation, and maintenance of CRM systems and related interfaces.
Collaborate with stakeholders to align technology solutions with business needs and project deliverables.
Evaluate existing systems to determine technical performance, capacity, and scalability improvements.
Prepare technical documentation and contribute to solution cost modeling and feasibility assessments.
Contribute to the planning, migration, and sustainment of enterprise CRM environments.
Apply a deep understanding of technology trends to recommend solutions for current and future requirements.
Qualifications
Must Haves:
• At least 10 years of experience in design, development, implementation and maintenance of large complex Oracle Siebel, IBM Curam, Dynamics or other COTS CRM systems.
• At least 10 years of experience in J2EE integration with other systems such as Oracle Siebel, IBM Curam, or other COTS systems.
• Must have hands-on experience with n-tier web-based applications, Unix, Shell Scripting, Ant script, Javascript, XML/XSD, XSL, HTML5 and source code management tools like Subversion or CVS.
Experience and Skill Set Requirements
Core Skills and Experience
• At least 10 years of experience in design, development, implementation and maintenance of large complex Oracle Siebel, IBM Curam, Dynamics or other COTS CRM systems.
• At least 10 years of experience in J2EE integration with other systems such as Oracle Siebel, IBM Curam, or other COTS systems.
• Demonstrated experience and knowledge in delivering business architecture, and business and system analysis
• Demonstrated experience in and understanding of J2EE architecture
Technical Skills and Experience
• Must have hands-on experience with n-tier web-based applications, Unix, Shell Scripting, Ant script, Javascript, XML/XSD, XSL, HTML5 and source code management tools like Subversion or CVS.
• Execute tasks on XSLT/XQuery/XPATH and transformation capabilities, hands on experience with Oxygen XSLT IDE or any XSLT IDE for creating and debugging XSL
• Experience designing detailed functional and technical requirements for new and existing business solutions.
• Working knowledge in analyzing and designing changes to existing web-based software solutions
• Working knowledge of SDLC methodologies such as Agile development
Summary
If you are interested in the Solutions Designer - CRM - Senior role in Toronto, please apply online at www.randstad.ca. Qualified candidates will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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