Are you passionate about enabling large-scale change and driving digital transformation across government services? Our Edmonton client is seeking an experienced Service Transformation Consultant for an initial 12-month contract to help reimagine and enhance how public services are delivered to Albertans. As a key advisor and facilitator, you’ll lead strategic initiatives, coach executive leaders, and guide teams through agile, human-centered design approaches—ensuring government services are modern, efficient, and user-friendly. This is your chance to help shape the future of public service delivery in Alberta.
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Advantages
• Opportunity to lead digital service transformation at the ministerial level
• Work with executive leadership on high-impact organizational change
• Collaborate with cross-functional agile teams across government
• Help drive innovation within a centralized digital design and delivery unit
• Long-term contract with potential for extension up to 24 months
Responsibilities
• Provide expert guidance on agile product delivery and digital service transformation
• Advise and coach executive leaders on governance, structure, and cultural change
• Facilitate strategic sessions to align diverse stakeholders and drive decisions
• Develop frameworks, briefings, and roadmaps for digital transformation initiatives
• Lead service transformation efforts including capability-building and platform delivery
• Design outcome metrics and evaluate progress toward transformation goals
• Mentor internal teams on digital best practices and modern delivery models
Qualifications
Mandatory Qualifications:
• 5 years of experience working on agile software development and modern, service design based product delivery comparable in size and complexity for a large organization such as state, provincial, or federal government or a private company with 5,000 or more employees or for a startup or small business addressing a complex challenge at scale.
• 5 years of experience working with a dedicated public sector central digital office such as the UK Government Digital Service; Australian Digital Transformation Agency; Ontario Digital Service; the Canadian Digital Service; the Digital Service Division; 18F; the US Digital Service; British Columbia Government Digital Experience. Equivalent and relevant experience will be considered but must highlight specific roles in digital public sector work. Simply citing experience working for public sector IT more broadly will not be treated as qualifying.
• 5 years of demonstrated experience working on organizational development with a focus on digital transformation comparable in size and complexity for a large organization such as state, provincial, or federal government or a private company with 5,000 or more employees or for a startup or small business addressing a complex challenge at scale.
Desirable Qualifications:
• 5 years of experience in managing projects in an enterprise level organization.
• 5 years of experience leading an organization through a large scale technology change impacting all levels of the organization.
• 5 years of experience preparing and implementing government-wide strategies and/or mandates on digital and service transformations.
• 5 years of experience with advising senior executives and preparing options for organizational design and development to facilitate transformation at scale, such as capability frameworks, toolkits, organizational structures, change management plans and workforce plans.
Summary
Join a forward-thinking team that’s reshaping how government serves its people. If you thrive in fast-paced, purpose-driven environments and bring deep expertise in digital transformation, we want to hear from you. Apply directly to this job ad or reach out to your Randstad Digital representative immediately!
P.S. Don’t forget that when you update your profile on Randstad.ca it helps us find you faster when we do have roles that match your skills! So even if this role isn’t for you please update your profile so we can find you!
We look forward to supporting you in your job search!
Good luck!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Are you passionate about enabling large-scale change and driving digital transformation across government services? Our Edmonton client is seeking an experienced Service Transformation Consultant for an initial 12-month contract to help reimagine and enhance how public services are delivered to Albertans. As a key advisor and facilitator, you’ll lead strategic initiatives, coach executive leaders, and guide teams through agile, human-centered design approaches—ensuring government services are modern, efficient, and user-friendly. This is your chance to help shape the future of public service delivery in Alberta.
Advantages
• Opportunity to lead digital service transformation at the ministerial level
• Work with executive leadership on high-impact organizational change
• Collaborate with cross-functional agile teams across government
• Help drive innovation within a centralized digital design and delivery unit
• Long-term contract with potential for extension up to 24 months
Responsibilities
• Provide expert guidance on agile product delivery and digital service transformation
• Advise and coach executive leaders on governance, structure, and cultural change
...
• Facilitate strategic sessions to align diverse stakeholders and drive decisions
• Develop frameworks, briefings, and roadmaps for digital transformation initiatives
• Lead service transformation efforts including capability-building and platform delivery
• Design outcome metrics and evaluate progress toward transformation goals
• Mentor internal teams on digital best practices and modern delivery models
Qualifications
Mandatory Qualifications:
• 5 years of experience working on agile software development and modern, service design based product delivery comparable in size and complexity for a large organization such as state, provincial, or federal government or a private company with 5,000 or more employees or for a startup or small business addressing a complex challenge at scale.
• 5 years of experience working with a dedicated public sector central digital office such as the UK Government Digital Service; Australian Digital Transformation Agency; Ontario Digital Service; the Canadian Digital Service; the Digital Service Division; 18F; the US Digital Service; British Columbia Government Digital Experience. Equivalent and relevant experience will be considered but must highlight specific roles in digital public sector work. Simply citing experience working for public sector IT more broadly will not be treated as qualifying.
• 5 years of demonstrated experience working on organizational development with a focus on digital transformation comparable in size and complexity for a large organization such as state, provincial, or federal government or a private company with 5,000 or more employees or for a startup or small business addressing a complex challenge at scale.
Desirable Qualifications:
• 5 years of experience in managing projects in an enterprise level organization.
• 5 years of experience leading an organization through a large scale technology change impacting all levels of the organization.
• 5 years of experience preparing and implementing government-wide strategies and/or mandates on digital and service transformations.
• 5 years of experience with advising senior executives and preparing options for organizational design and development to facilitate transformation at scale, such as capability frameworks, toolkits, organizational structures, change management plans and workforce plans.
Summary
Join a forward-thinking team that’s reshaping how government serves its people. If you thrive in fast-paced, purpose-driven environments and bring deep expertise in digital transformation, we want to hear from you. Apply directly to this job ad or reach out to your Randstad Digital representative immediately!
P.S. Don’t forget that when you update your profile on Randstad.ca it helps us find you faster when we do have roles that match your skills! So even if this role isn’t for you please update your profile so we can find you!
We look forward to supporting you in your job search!
Good luck!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
